HT1414 iphone stuck in recovery mode cant restore error cod 2001

My phone is not able to turn on and when i plug it in on a charger it just says plug into i tunes. When i plug it into i tunes it says its in recovery mode and its going to restore then my phone just restarts and it says unable to restore Error code is 2001 Anybody know whats wrong????

Hi Matt,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots. 
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error2001
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Hope this information helps ...
- Judy

Similar Messages

  • Iphone 4 is stuck in recovery mode and gives error code 2001 when trying to restore from itunes...any help?

    Just downloaded the new software from itunes today for my iphone 4.  While talking on the phone while plugged into macbook (charging) my call was dropped and then my phone turned off.  Itunes now says it found my phone and it was in recovery mode and I need to restore it.  When I try to do that I get an error code of (2001) and I am unable to go any further.  any help from anyone please?  Thanks.  Ben

    Thats okay
    Are you using a Mac or PC? The step about ports, it not really relative to your issue (error 2001)
    Apple wrote (in TS1275)
    (2001, 2002, 2005, 2006, 2009, and so on) If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. Learn how to reset the SMC. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue continues, it may be related to conflicting security software.
    So I would try an SMC reset if you are on a Mac. But mainly, try a different USB cable if you have one.

  • Phone stuck in Recovery Mode - cannot restore (error code 9)

    Help. I tried to update my iPhone to the latest software and instead of doing this it has now gone in to Recovery Mode (with the yellow triangle and the message to connect to iTunes). When I reconnect it to iTunes it tells me that I have to restore the phone. iTunes then tries to do this but it is unable to complete, Stating "An unkown error occurred (9)."
    Any ideas on how to bring my phone back to life?
    Message was edited by: Tom Lovering1

    I had the same thing happen. After reinstalling itunes and trying lots of things with Applecare over the phone, they put in a repair order and are sending me the packaging to send it in with. The computer could see the phone, but the phone didn't recognize that it was connected to Itunes.

  • My iPod is stuck in recovery mode with a error code 1

    my ipod is stuck in recovery mode with a error code 1

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • Iphone stuck in recovery mode after restoring

    Ok, so I was having the "searching..." signal for a long time, and then I decided to restore, after the restoration was done the iphone entered into recovery mode, i tried restoring again many times with no success, itunes keeps giving me an error (-1). The iphone is not jailbroken.

    i really dont know what can cause it... best guess, somehow the iOS is not being saved correctly on the device...
    im going by this BTW     http://support.apple.com/kb/TS3694?viewlocale=en_US

  • Iphone stuck in recovery mode. itunes says error 28

    Yesterday my iphone went into recovery mode. i tried to connect to itunes but it is not recognised. when i try to restore it starts the process then comes up with an error 28 and goes back to recovery mode. have tried using other computers, user accounts, turning off and everything i can think of.
    not sure if there is anything else i can try before i take it back to the shop?
    any help please!

    Hi Matt,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694#error2001
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    Hope this information helps ...
    - Judy

  • IPod stuck on recovery mode cannot restore error 3004

    Hello,
    My iPod Touch 5th gen is stuck on recovery mode for two days now. I have lost all of my important files, but I am hoping to make it work again.
    I was updating to ios 8 the other day and suddenly my iPod turned off and was stuck on recovery mode. No big deal, but then, as I was to restore it, iTunes only says that "The iPod 'iPod' could not be restored. An unknown error occurred (3004)."
    I'm here now because I have tried all of the fixes. I have tried to put it on DFU mode (didn't work), changed my DNS settings, updated my iTunes, uninstalling, reinstalling it, turned my PC on and off, used another PC, but nothing has worked. I used some external programs that can get my iDevice to get in and out of DFU mode, but it has not worked.
    I am on PC, Windows 8.
    Hope anyone can help.

    DId you try:
    Try to restore or update on another computer with a different Internet connection.

  • Ipod touch is stuck in recovery mode with a error code 9

    my ipod touch is stuck in recovery mode and when i try to restore it getting an error code 9

    Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    From:
    http://support.apple.com/kb/TS3694

  • Iphone stuck in recovery mode wont restore keep getting errors

    iphone 3gs is stuck in recovery it will not turn on unless plugged in and in restore mode saying to connect to itunes. when i restore it i get errors 3194, 1604 and 1611, i dont know what did this and im not sure what firmware the iphone is. itunes will recognise it in recovery mode but the computer will not. in dfu mode it will not restore either.

    Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
    From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
    See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush.

  • IPhone 4 stuck in recovery mode, wont restore - Error (9)

    Hey all,
    At my wits end here, my phone froze on the train home tonight, rebooted it, and it came up with the connect to iTunes icon.
    Looks like its in recovery mode and I cant get it out. Ive tried getting into DFU mode, different USB ports, different machines, different cables, re-installing iTunes AND RecBoot on Windows and OS X.
    Is there ANYTHING else I can do?

    Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
    From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
    See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush.

  • My iphone is stuck in recovery mode after restoring, my iphone is stuck in recovery mode after restoring

    ive tried putting it in dfu mode and restoring it from their and i need help :/

    Hello there, Reekoz.
    The following Knowledge Base article should help with issues with an iPhone stuck in recovery mode:
    Apple - Support - iPhone - Restore Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/restore/
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Pls.help my iphone stuck in recovery mode and itunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..

    pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..

    Hi awison,
    If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Iphone stuck in recovery mode trying to update

    I was attempting to update to the new ios 8. I did this all in the normal way as i usually do. When it got to the extracting software at the top of the itunes screen it took about 1 hour for this to nearly reach the end. then just before it reached the end it stopped and said it could not be restored as the iphone could not be found. now the iphone 5 is stuck in recovery mode and every time i connect it to itunes it says i need restore which i do and then the same thing keeps happening. it goes to extracting software bar for an hour and then stops just as it is about to finish.
    i have a laptop with windows xp and have installed latest itunes, i have attempted rebooting everything with no joy.
    please help.
    iPhone 5, iOS 7.0.4

    Follow exactly what I wrote below to fix iPhone stuck in recovery mode:
    Hold both power button & home button for 10 seconds.
    Once the device shuts off release the power button and keep holding the home button for 10 more seconds.
    The screen will remain black, plug it up to iTunes and see if it detects it.
    If that does not work hold both buttons to make device shut down, once screen is off hold the home button while plugging it up to PC.
    Do not let go of home button till recovery screen shows up on your device.

  • Iphone stuck in recovery mode, what now

    iphone stuck in recovery mode, what do i do now pls?

    Updating iTunes has nothing to do with an iDevice going into recovery mode.
    If the device is in recovery mode, restore it via iTunes on a computer.

  • HT201413 when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?

    when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?

    linalinalina6 wrote:
    when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?
    Yes.

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