HT1414 iphone works it rings but have black screen

My iphone 4s has a black screen but it is still on. It still rings i still get txt messages but cant see anything touch screen doesnt work.

Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
If the problem continues, try a restore or take the device to Apple for evaluation.

Similar Messages

  • Rented movie downloaded but have black screen - Help?

    Rented a movie and it appears to have downloaded but no sound or picture and trying to play it. Also is there a number for itunes to call to get charge reimbursed? ANY info PLEASE

    Husband figured it out!!!
    To play rented movie in Itunes
    Go to Itunes
    Right click on movie rented
    Click on play in windows explorer
    Click on movie while in windows explorer

  • Iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen

    iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen

    Did anything happen to prior to your phone acting this way? It sounds like your screen is dead, but it is hard to say without knowing what what the cause.
    1) was this a gradual problem? Did the phone screen start dimming a couple months ago and now has degraded or after some event (known or unknown to you), the phone started behaving this way.
    2) Can you give more specifics on the problem? You said you have a black screen, but also you can see what you're doing on screen. Is the screen just really dim? Is the screen completely black? Does anything else besides attempting to reset the device cause it to flash white?

  • My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable.  When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

    My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable.  When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

    I have had a 3GS for 2+ years.  After upgrading to IOS 4 (now 4.3.5) I began having problems.  In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that!  I connected to itunes and it did restore from a backup but it is a major inconvenience.  I am also searching for answers, but better back-up regularly!

  • My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

    My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

    Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
    Resolve specific iTunes update and restore errors

  • HT1430 I'm Missing Calls Because My iPhone Isn't Ringing but in headphone is given the sound properly

    I'm Missing Calls Because My iPhone Isn't Ringing but in headphone is working properly

    If you haven't tried it yet, I'd eliminate memory issues first.  Close all of the apps with the double tap on the home button method
    http://support.apple.com/kb/HT5137
    then restart the device.
    http://support.apple.com/kb/HT1430
    My experience has been that this fixes a lot of issues.

  • My iphones buttons are not working and it shows a black screen whith apple logo on it what should i do now?

    my iphones buttons are not working and it shows a black screen whith apple logo on it what should i do now?
    and i have to post sth importent on instagram tonight so its ergent please help....

    Greetings motahare,
    After reviewing your post, I have located an article that can help with iOS device issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • My iphone 4 will ring but I can not speak to the caller as when I turn the volume up or down my phone says ringer(headphones) on the display

    My iphone 4 will ring but when I answer it I can not hear the caller as my phone thinks I have earphones connected and if I receive a message it vibrates but does not give me any alert tone.I have reset my phone but nothing has changed

    Most likely faulty battery. Make Genius Appointment and take iPhone to Apple, battery diagnostic test by Genius takes less than 5 minutes.

  • Hello  i bought my first mac and i want to become an iOS developer and creat app for iPhone iPad but now i have only iPad 4 and i want to buy iPhone 5s but I'm not sure to buy iphone5s now or wait for iPhone 6 because iphone6 may have bigger screen if i b

    hello
    i bought my first mac and i want to become an iOS developer and creat app for iPhone iPad but now i have only iPad 4 and i want to buy iPhone 5s but I'm not sure to buy iphone5s now or wait for iPhone 6 because iphone6 may have bigger screen if i buy iphone5s now can i creat app for iPhone 6 if it has bigger display without buying it just test it on iPhone 5s
    thanks

    One of my favorite things about developing for iOS using Xcode is the Simulator. It runs any of the iOS devices simulated right on your Mac. If you don't have a hardware device to test your application on, the Xcode simulator will surely be your best friend.
    So to answer your question less vaguely, yes. You can own the iPhone 5s and develop for the 6. There is no real release information of the iPhone 6 at the time anyways, so I would not let it play too large of a factor in your decision.

  • Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ?

    Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ? i am pretty ignorant of computers- lol- i had read that i need to plug it back into itunes to verify it has all cleared out- i want to sell it on craigs list or ebay- i am really hurting for money right now- all your answers appreciated...

    It needs to be restored by someone. You can do it, and set it up as a new phone, or the buyer can do it.

  • My iphone 4 is just showing a black screen with the apple icon. how do i get it to work?

    my iphone 4 is just showing a black screen with the apple icon. how do i get it to work?

    First, try resetting the phone - press both the home and sleep/wake buttons until the Apple logo reappears.

  • My itouch camera will not work. sometimes the shutter wont even open. other times it opens but the camera doesnt show anything but a black screen. how do i fix this??? please helpp

    My itouch camera will not work. SOmethimes the shutter wont even open. other times it opens but the camera doesnt show anything but a black screen. how do i fix this???

    Basics from the manual are restart, reset, restore.

  • My iphone 5 sometimes shows up a black screen

    My iPhone 5 sometimes shows up a black screen when im either unlocking my phone or playing games, ive tried restoring and doing a hard reset but it keeps happening, my phone is still under warranty for repair etc what can apple do? and what if it doesnt happen if i take it to apple? do they have to send it off to get repaired? will it cost money?

    Hello this is for sure software problem with the new ios I had lots of customers with the same issue your having that the shutter will get stuck or just a black screen etheir back camera or front camera won't work with this update. The only thing to do is wait for another update.

  • My iphone 4s is giving me a black screen.

    My iphone 4s has given me a black screen. It has a full charge, is still receiving texts, calls, etc. but I cannot use the screen at all.  I've tried to unlock the screen by swiping and trying to push buttons from memory, but it is not responding.  I have tried the hard reset (power button + home button), and it is not working.  I cannot get it to power off, and it won't connect to itunes, because the screen is locked. It has done this before, but the hard reset worked.  This time it's not working.   It has not gotten wet, not been dropped, no exterior damage at all.  It's not overheating, never had a "jumpy" screen.  None of the other problems posted seem to have the same problems I'm having.  If someone could help me out, that would be great!  Would love to not have to drive the 2 hours to the apple store.  Thanks!

    Hi nikkiyoung,
    If the reset is not helping, you may need to try the recovery mode.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    5. If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    6. If the above steps do not resolve the issue, contact Apple.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Note you will want a backup as, "Recovery mode erases your device and restores it".
    Thank you for visiting Apple Support Communities.
    Nubz

  • Logging out does not drop me to console but a black screen

    Recent pacman -Syu upgraded me to latest xorg-server and I have this problem: logging out does not drop me back to console but a black screen and after 30 seconds, a blinking cursor. Nothing works and I have to reboot. If I choose to reboot (instead of logout) I get the same result except that eventually the computer reboots. Using nv - no problems. Using simple nvidia (single screen) - no problem. (I have a monitor and tv-out setup). Problem remains whether I use xfce4 or fluxbox. And the ctrl-alt-backspace keyboard shortcut results in the same black screen. Xorg.0.log tells me nothing. Before the upgrade, no problem.
    I usually use startx and I have ck-launch-session etc in my .xinitrc. I use the latest nvidia-96xx driver and have no other X problem. Everything works, including the tv-out.
    This is a minor inconvenience really and I usually switch to a console and as root killall X if I need to log myself out for any reason. But if anyone as a clue as to why this is so, or suffers the same problem, do let me know. Thanks.

    Thanks guys...
    @ckristi - I don't use kdm. I startx from console when I want to go into X.
    @madtux - I guess I will have to read up on kernel mode setting and KMS - I actually don't know what you are referring to although I have seen KMS refered to in this forum with reference to xorg. Any links? Do note no problems with nv and single monitor nvidia. Hopefully the cure is not worse than the disease.

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