HT1414 iPod Touch has a blank white screen and the computer does not recognise it. I have tried pressing the Home button and Up Volume button and Off button to no avail. Thank you

I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
I wonder if anyone can help
Thank you
Brizey

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

  • My iPod touch has a blank white screen.

    my screen has gone white and will not respond to anything. I have tried pressing the home button and start button at the same time but it still won't respond

    - Try here:
    iOS: Not responding or does not turn on
    - If yu can't turn it off let the battery fully drain. After charging for at least an hour try again.
    - If not successful then it is time for an appointment at the Genius Bar of an Apple store.

  • My ipod touch has a blank white screen what do i do

    i have no idea what to do please help

    Try the white-screen topic here:
    iPod touch: Hardware troubleshooting
    If still a problem then let the battery fully drain and then then charge for an hour and try again.  Frequently a white screen is due to a hardware problem and service is required.

  • Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do?

    Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My Ipod touch has an all white screen, what does that mean? I can't see anything.

    My Ipod touch has an all white screen and

    If not successful, Try the remaining items of:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
    There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
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  • I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond.   I have tried pressing the two buttons together and briefly get the Apple logo but still can not start up, the logo disappears.   I have tried connecting the iP

    I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond.   I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears.   I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac).   What else can I do?

    You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
    If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
    I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
    Snow Leopard can still be purchased in the U.S. Apple Online Store.
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear.

  • My ipod touch has an all white screen and i tried holding the home and lock button and it did the same thing?

    My ipod touch has a white screen . so i followed most peoples suggestion on pressing the home and lock buttonat the same time til it turns back on and it still gave me a white screen no apple appeared.

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Apple TV does not work.  I have tried all the suggested fixes including reinstalling itunes and nothing has worked.

    My apple tv quit working and I have done everythng listed on Apple's site as well as other help sites and nothing has fixed the problem.  I have restarted and reset the apple tv, I have reinstalled itunes and I turned off and reset my router.  All to no avail.  Any suggetions?

    Port is open and router recognizes the Apple TV.  I noticed on the web that certain Apple TV's had problems and Apple was replacing the units.  I am going to take the unit to the Apple Store and have the it checked to see if it is one of the units that don't work with the latest version of itunes.
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  • My ipod 4g has a frozen white screen and will not turn off, any advice?

    My daughter's ipod 4th gen (only 4 months old, bought direct from Apple) suddenly has a frozen white screen and will not turn off. We cannot reboot it by pushing and holding the two buttons, even when held up to one full minute. When we plug it into the computer, the computer does not recognise it nor does iTunes, so we can't even do a full system restore. Help! Any suggestions of how we can reset to factory settings without using iTunes please?

    - Let the battery fully drain. After charging for at least an hour try :
    iOS: Not responding or does not turn on
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I was updating my ipod and had to stop it so held down the power and home buttons. Now my ipod is frozen with the apple logo showing. The computer will not recognise it so it will not charge or restore. Is there anything that I can do myself?

    I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?

    Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT1414 I was in the middle of updating my iphone 4s to iOS7, then it crashed, I am able to get the apple simple when trying to restart, then it shows the cord and itunes logo and then switches off again.  Itunes on computer does not recognise the phone

    I was in the middle of updated iOS7 onto my 4s then it crashed, tried to restore and backup and it wont power off restart it just shows a black screen.
    Tried the tips
    Does not recognise my phone as I updated Itunes to see if this would work and I have lost all my back ups and every thing,
    when i try the power on butter and the home button I get the apple icon, then it shows power cord and itunes logo and then returns to a black screen, I can hear it beeping like when you put it on the charge each time this happens on my PC.
    please can anyone else help me???

    Unable to Update or Restore..?
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Take your time... Pay particular attention to Steps 3 and 4
    Note:
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  • My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • HT1349 The screen to my ipod touch has gone completely white.  I cannot power it down or do anything at all.

    The screen to my ipod touch has gone completely white and I cannot power it down, or do anything.  I have it plugged into a power source right now

    Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo.

  • My ipod has a blank white screen and wont change no matter what i press or try.. what should i do?

    my ipod has a blank white screen and wont change no matter what i press or try.. what do i need to do?

    Try here:
    iOS: Not responding or does not turn on
    If you can't turn it off, let the battery fully drain. After charging for at least an hour try again.
    If still problem  that indicates a hardware problem an an appointment at the Genius Bar of an Apple store.

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