HT1414 My backup became corrupt. I had to erase it. Now, I can't back up my iPhone! HELP!!
I am unable to back up my phone. I purchased a new phone and some how the old phone and the new phone's back ups merged or corrupted each other. After restoring the old one, I was unable to back up the new one. I searched online for a solution. I was told to delete the corrupted back up. I did. Now I still can't back up my iphone 4S. PLEASE HELP ME!!!
A couple of things to check:
Go to settings, general, use side switch. Is it set for rotation lock or mute? If mute, slide the side switch the other direction.
Double tap the home button, slide the task tray to the right, check the volume level there and the rotation lock icon on the left.
Similar Messages
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Can I back up my iPhone 4S to my ipad 3 (64 gb)? I do not have a computer running Mountain Lion. Our desktop still runs Tiger, so I purchased the 3rd generation iPad with 64 gb thinking it had had plenty of room to backup my iPhone photos. I used a camera connection kit and transferred about 1100 old photos from my camera roll on my iPhone to my ipad. I then deleted pictures from my iPhone and now my camera roll has only 357 photos. However, in the Settings, under "About" it says I have 2147 photos. Why? I only have a total of 216 photos in all my albums. However, now I don't have enough space in iCloud to backup either device. Why not? Any help, any advice, appreciated please! I spent a long time on the phone with Apple today and they couldn't solve the problem.
rabidrabbit wrote:
Can I back up my iPhone 4S to my ipad 3 (64 gb)?
no
rabidrabbit wrote:
However, now I don't have enough space in iCloud to backup either device. Why not?
iCloud only give so much space for free storage, then if you exceed the limit of 5gb you have to pay for additional storage. -
I upgraded to iTunes 10.5 and now I can't back up iTunes library to disc. In previous versions it was in file>library>backup to disc. In iTunes 10.5 that is gone!
Some of us have our enture itunes library backed up on CD/DVD - what a waste of time and effort as now presumably you can't use these discs to restore itunes on a new computer! WHY NOT APPLE?
Very unimpressed with itunes 10.5/ios5 - wifi tracking apps have been removed from the store (and won't function in ios5), it's impossible to sync photos (I have spent a whole day trying to sync my iphone 3GS with itines 10.5) to no avail and now, no CD backup facility.
I have never had problems with apple before - I was thinking of upgrading my whole system from PC to Mac but now I am doubtful - if this is typical of apple software, I will stay with windows! -
I made a ringtone and it did go into my tones and it won't upload to my phone. I have done this several times and never had any problems til now. Can anyone help me on this?
Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
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I plugged my phone into my a different computer (mac) that was not mine and it asked me to restore the phone. I started to back up the phone, then ended the phone got unplugged in the middle of the backup. Now we can't find where the iPhone backed up.
If it there is a backup you will find in in ~/Library/Application Support/MobileSync/Backup. (Just open Finder>Go>Go To Folder..., past this in the path box and click Go.)
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I lost my iphone's backup on itunes due to reinstallation of windows,now how can i get it back?
From the backup you maintain of your computer data. Don't backup your computer? Then your data is gone. You can always sync your phone to create a current backup.
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my iphone 4 had went black and now it wont turn back on i was jsut texting on it a few mins. ago then when i went to check my texts it was black i tried holding the power button down but that didnt work can someone please help
Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
I've recently had my hard drive replaced in the Apple Store.
I used time machine to backup and after I got my mac back with the new hard drive I restored all my files which are now on my computer and I can access it with no problems.
The problem is that I've changed my username (admin) and when I enter time machine, I can't access the backups of my old hard drive which is really frustrating.
A red negative sign appears on most folders. Also in macintosh HD/users there is a folder named with my old username and I get the same red negative sign in the folders.
Any idea what can be done about this?
If you need more info just ask.
Thanks in advanceTurn Time Machine OFF temporarily in its preference pane. Leave the window open.
Navigate in the Finder to your backup disk, and then to the folder named "Backups.backupdb" at the top level of the volume. If you back up over a network, you'll first have to mount the disk image file containing your backups by double-clicking it. Descend into the folder until you see the snapshots, which are represented by folders with a name that begins with the date of the snapshot. Find the one you want to restore from. There's a link named "Latest" representing the most recent snapshot. Use that one, if possible. Otherwise, you'll have to remember the date of the snapshot you choose.
Inside the snapshot folder is a folder hierarchy like the one on the source disk. Find one of the items you can't restore and select it. Open the Info dialog for the selected item. In the Sharing & Permissions section, you may see an entry in the access list that shows "Fetching…" in the Name column. If so, click the lock icon in the lower right corner of the dialog and authenticate. Then delete the "Fetching…" item from the icon list. Click the gear icon below the list and select Apply to enclosed items from the popup menu.
Now you should be able either to copy the item in the Finder or to restore it in the time-travel view. If you use the time-travel view, be sure to select the snapshot you just modified. If successful, repeat the operation with the other items you were unable to restore. You can select multiple items in the Finder and open a single Info dialog for all of them by pressing the key combination option-command-I.
When you're done, turn TM back ON and close its preference pane. -
I had started to update my MacBook Pro to OS X Mavericks. I had to pause the installation midway. Now I can't get it to restart. What do I need to do
schmetty,
go into the Mac App Store, click the “OS X Mavericks” link underneath the All Categories dropdown of Quick Links in the right-hand column, and click the Download button underneath the Mavericks logo. With luck it will resume downloading where it left off rather than restart from the beginning. -
I had to reload my email on my Iphone 6. Now I can't delete a message. Help
I had to reload my email on my Iphone 6. Now I can't delete a message. It just says Archive Message or Cancel. HELP! Thank you.
Go into the settings for that particular email account and you can change the setting from Archive to delete.
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HT4623 Had iBook app installed on my ipod, had to restore and now I can't redownload the app.
I recently restored my iPod touch and now I can't reinstall my iBook app. Without it I cannot look at any of my purchased books. Is there something that can be done.?
Elitegate, the likely problem is that the users has a 2G iPod. iBooks now requires iOS 5 or later
BlaqueKey
Many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.
Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync. -
Hi guys, I was importing about 5000 photos from my phone onto my computer. it said the import was successful but did i want to delete or keep the photos on the original device. I opted to delete photos. The photos started to count down as they deleted and the computer said "finishing import". Once it had deleted down to about 600 photos iphoto simply disappeared, and a message popped up to say it had crashed. I opted to reopen iphoto and saw that not one of the photos had imported! Not only that but now all the photos have been deleted from my phone. I'm really upset if i've lost the last year of photos/ videos....does anyone know what has happened/ if i can recover them?
thanks so much in advance xNot sure where you got those ideas - simply import your photos and keep the rather than deleting - then after a successful import and at least one back up cycle you can format the card if you want or you can do what I do and keep the photos moving to a new card when that one is full giving you yet another backup - if problems occurs then trouble shoot them - no need to trouble shoot if there is no problem
ad personally I find removing the card and plugging it into my card reader is faster and easier than finding the USB cable and hooking it up, turning on the camera, verifying that tty e battery is charged, etc - and it eliminates a point of failure in the USB cable and the chance of the camera battery running out - but that is clearly a personal choice
You are overthinking this - it is simple
a best practice to is to never have any computer program (including iPhoto) delete the photos from the card but to import the photos and keep them and then after at least one successful backup cycle has completed and then reformat the card -- I use three very large (32 GB) cards in rotation so I do not reformat for typically a year or more giving me one more long term backup of my photos
LN -
I had a few storage issues to start with, I basically deleted everything in my phone (media, messages, notes, calanders, apps etc) and my phone still said it was at capacity. The more I deleted the less I could put on there. So I took it the the Apple Store where the manager told me to do a Restore. I did this, then was unable to put the backup straight back onto my phone as it said there was not enough free space (it was empty!), I then called Apple Support who instructed me on how to view the size of the backup and it turned out to be 16.32GB (.32GB larger than the iPhones's capacity) but were unable to give me any useful tips! I downloaded a backup extractor but have no idea how to use it! Please help me
why should I do that?
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It wouldn't be such a huge deal if all of my music was from iTunes but I've gotten it from several different places and I really don't want to lose all of it. I'm not very techy so any help that's explained very thoroughly would be appreciated. Also I don't want to lose my texts or anything else I have on my phone right now. I've tried clicking the backup to this computer option on iTunes but when I tried to add a movie that I purchased on my laptop to my phone and sync it, it said that my phone was synced with another computer and it would erase my phone first. Any help is appreciated. Thanks!
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup to put everything on the new computer.
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I believe I had some kind of virus attack. I got everything cleaned up. (I HOPE) In the process of cleaning the virus, I unintalled Firefox because it wouldn't open. Kept getting the error message that Firefox was already open and I had to close out of the sessions or restart the computer. After restarting the computer several times and not being able to find any open sessions in task manager, I uninstalled. When trying to reinstall, I get the error message "can not find archive file." I've tried downloading Firefox from cnet as well as the Mozilla site to no avail. Please help. I'm getting tired of using Chrome already!
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
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