HT1414 My daughter has an ipod touch 1/2nd generation not sure but it's older, and we can't open it because it says "IPod is disabled connect to iTunes" but it won't connect to my Imac either not sure what I should do?
I've rebooting it several times and it still says it's locked. Not sure what I should do she's young so I don't want really want to have to buy her a new one. Thank you for your help.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
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Try:
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Sybar13 wrote:
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TIA..Try:
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar -
I'm 67 yrs old and asking for advice please.
I'm unable now to play the music in my iTunes playlists. 90% of the tunes have exclamation marks now and I can't 'locate' the music. How can I locate the music or remove the exclamation marks on my iTunes music list?Typical reasons for missing files are, you've deleted the files, they are on a disconnected external drive, or the drive has a changed drive letter, you've moved the folder where the files live in some other fashion, a third party app has rearranged the files, or iTunes has got confused about the layout they are supposed to be in.
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tt2 -
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That's the problem. You can't restore a device to a backup made on a device that was running a higher iOS version than the device being restored. You'll first have to update the replacement to iOS 6, then go to Settings>General>Reset and tap Erase All Content and Settings, go back through the setup screens again and when given the option select Restore From iCloud Backup. Your backup should now be available to restore to.
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Restore...
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iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
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iOS: How to back up
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You can redownload iTunes purchases by:
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MY iPod touch says iPod I'd disabled, connect to iTunes, but it is green at the top instead of red. It won't allow me to slide bar to open screen or nothing. I tried to connect to iTunes and a message appears and says iTunes cannot find my device must have pass code to continue. But I can't do anything on the iPod at all. What can I do to fix this?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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