HT1414 my daughter has iphone 3gs and it required an update , so i connected the iphone to itunes for update and the iphone locked up, I had to reset back to factory settings and now the iphone will not activate , what can i do
My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
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I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all i have on the screen is the apple logo.I have hooked the phone upto itunes but nothing is happening. What do i do? Can someone help please???
Sorry, due to the Terms of Use problems with jailbroken devices can't be discussed here.
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Hi,
I hope someone can help. There was something wrong with my Ipad so I had to reset it back to the factory settings. Now the Ipad won't sync to Itunes and only factory installed apps will open. Does this mean that this Ipad is DOA and it is time for a new one? Or is there anything else I can do? It is a 1st generation Ipad.
Thanks for the help in advance.if all that does not work you can always try to do a recovery mode restore back to factory settings and then set it up as a new device then try to redownlaod every thing again
downlaod past purchases
http://support.apple.com/kb/HT2519
recovery mode
http://support.apple.com/kb/HT1808 -
My iphone 4s is no longer detecting wifi since the IOS8 updates came out. I've restarted, rest the networks, reset the phone back to factory settings, and even tried the freezer trick. It is STILL not detecting ANY wifi networks. HELP!!! I cannot afford to go over my data and I use wifi at home and work... I believe the updates have caused the issue, because it was working fine before the second update released (I hadn't put the first one one until I noticed it had stopped working, and by then the second IOS8 version had came out). They need to do a third update to fix this issue.
If it's grayed out:
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My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?
have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
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http://support.apple.com/kb/HT1808 -
I just recently updated to iOS7, then this evening I TRIED to upload the next version. Now my phone will not activate with my Verizon account. The phone has no service in an area where I have 5 bars on my Wi-Fi. But yet my phone will not activate.
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Hi I keep getting error 4005 when I attemp to restore my Ipad. Had to restore back to factory settings as my daughter changed password, forgot and I did not back up my ipad to icloud. Help will be appreciated. Kevin
http://support.apple.com/kb/TS5314
https://discussions.apple.com/thread/5381335
https://discussions.apple.com/message/23609307#23609307
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I recieved an apple ipod touch 2nd generation as a gift and they have reset it to factory settings and now it is stuck on a screen with an adaptor showing with the itunes music symbol at the top of the screen.
Restore...
Connect via cable to the computer that you intend to use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this. -
I had to change my settings back to factory settings. Now if I try to get a game or an app it tells me I need iOS at least 4.5. I hooked up to my pc and went to iTunes but can not find a download for any iOS. It just gives info on all they offer. Any help ????
To update to the current version (which is the only version 'signed' by Apple). connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
My iPad will not make any sound whatsoever. I reset it to factory settings and still no sound. Help
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
Cheers, Tom -
My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?
Oh goodness,SLEEPER888. We wish you didn't have this problem while trying to complete this update.You have done quite a bit of troubleshooting on your own. If the phone update does not take, we would need to replace it with the warranty. Is it still locked up?
TamaraH_VZW
Follow us on Twitter @VZWSupport -
I had to take my computer back to factory settings and I lost my music.How do I get my music that I previously back on Itunes?
It has always been very basic to always maintain a backup copy of your computer files/docs/pics/music/etc.
Certainly you did not restore your computer without making sure that your backup copy was up to date.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod: File>Transfer Purchases -
i Perform this , but stil problem occur, could not activate, what can i do. it say server is temporary unavialable. Actually i update my iphone 3gs from 4.1 to 6.1.3 ... What can i do, reply iam waiting for answer.
Is your phone jailbroken by any chance?
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Hi, can someone help please?
Itunes wont recognise my iphone, I went to connect to update the software of my iphone and it's not recognising my iphone now an errror meesage appears stating that it does not recognise my iphone?
I really dont want to restore back to factory settings and loose all my info!Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
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