HT1414 My daughter placed a password on her ipod touch.  Now she cannot remember the password and the ipod is reading, ' iPod is disabled connect to iTunes."

If your ipod touch says it's disabled and to connect to itunes, but itunes wont recognize it due to being disabled, what do you do??

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen        
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

  • HT201210 my 8 yr old daughter put a passcode on her ipod touch and now she cannot remember it

    My 8 yr old daughter put a passcode on her ipod touch. she hadn't used it in about a month
    and now she cannot remember what her code is.  She made several attempts yesterday and
    disabled it, i got it back to the point where we can try again still not sure what it is. 

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  • How do i use my ipod touch if i cant remember my password

    How do i use my ipod touch if i cant remember my password

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • HT1212 My daughter forgot her password on an unsynced  ipad mini. I restored it by the instructions given on the apple support site, but it is still saying "disabled connect to itunes". Can anyone help?

    I have restored my daughter's ipad mini as per the steps on the apple support site, yet it is still giving me a "disabled contact itunes" message. She never synced the ipad to a computer. Can anyone help?

    Connect the device to iTunes on your computer and unlock it from there

  • A friend of mind gave me her ipod touch but she for got vthe password how do i reset the password for my sefl because the ipod is not responding

    Can some one help me to reset my ipod touch password a friend of mine gave it to me and she for got the password can some one help me

    After you place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    You will have to enter the Apple ID and password last used on the iPod.
    iCloud: Find My iPhone Activation Lock in iOS 7
    or have the previous owner remove the iPod from their account
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    Other will you have a thin brick that also can be used a a poor flashlight

  • Howdo i get into my ipod touch if i cant remember my password

    can someone tell me howto unlock my ipod touch i forgot the password

    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    If the issue continues after updating and restoring your device, refer to this document.
    copied from http://support.apple.com/kb/HT1212
    Connecting in recovery mode is described here, to get pass the passcode screen: iPhone and iPod touch: Unable to restore
    Message was edited by: Ingo2711

  • How do you disable your ipod touch if you dont remember your password or want to do disable it on another account?

    i need help i really want to undisable my ipod but im trying to do it on another account but whenever i do it says you must have the account on your ipod in order to get on and its making me sad and mad

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT1212 for an iTouch 4 my young daughter thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes.  Is there any way we can get the device to allow another attempt?

    My 7 year old daughter has an iPod Touch 4 and she used the wrong password too many times.  She thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes.  Is there any way we can get the device to allow another attempt?  We are traveling this week so don't have access to the serial number or the computer that was used to originally set up her iTouch.  I don't even know what operating system it's on and can only see the home screen.

    Restoring the iPod will do nothing to his iPhone.
    When you restore it wipes the iPod clean no matter what computer you use.
    The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
    If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766

  • My daughter forgot her password and now her ipod has locked her out and says disabled connect to itunes.  The computer which this ipod was synced has crashed.  How can I fix this?

    My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes.  The computer she last synced to has crashed.  How can I unlock this ipod? 

    The device will have to be restored but without the last computer it was synced to, that's not a possibility.
    Take the iPod to an Apple store or Apple certified repair shop.
    You will need a computer in order to sync, restore, and update the iPod in the future.
    "If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
    From here:  iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • My daughter pressed a pop up that her ipod touch now receives my texts/imessages because its using my cellphone number. I still get messages on mine too, but she is seeing all of mine. How do I change it?

    My daughter pressed a pop up on her ipod touch that she is now receiving my texts/imessages meant for my iphone.  I still receive my texts/messages, but she is receiving them as well. I believe somehow my phone number is now affiliated to her ipod touch. Please help!!!

    On her iPod go to Settings>Messages>Send And Receive and delete your phone number and email address) if necessary)

  • I bought my daughter an ipad mini and used my Apple ID to transfer over her favorites. Now I can't use netflix and hulu. So I want create her an id but it won't let saying too young. I tried to create another one with my age and it still says too young.

    I bought my daughter an ipad mini and used my Apple ID to transfer over her favorites. Now I can't use netflix and hulu. So I want create her an id but it won't let saying too young. I tried to create another one with my age and it still says too young.help!!!

    iTUNES STORE - TERMS AND CONDITIONS
    "This iTunes Service is only available for individuals aged 13 years or older, unless you are under 13 years old and your Apple ID was provided to you as a result of a request by an approved educational institution. If you are 13 or older but under the age of 18, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it."
    Restart the iPad. Tap Settings > iTunes & App Store then sign in your Apple ID.

  • Hi, please help my other daughter her ipod touch is disabled connect to itunes after say its itunes couldnt connect to the ipod touch coz its is locked with a passcode?? please help how...

    hi, my daughter hers ipod touch is disabled connect to itunes after say its itunes couldnot connect to the "ipod touch" because its is locked with a passcode please help how to fix connect...i did turn off her ipod touch put usb back on there same in doenot say still ipod is disabled i dont understand please help how???

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • My daughter has managed to forget her new passcode and now it says iphone disabled connect to itunes, but it wont let me....help!

    My daughter has managed to forget her new passcode and now it says iphone disabled connect to itunes, but it wont let me....help!

    Hi there esbrewer,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    If the device is not being recognized in iTunes, take a look at the article below for some additional troubleshooting steps.
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Griff W.

  • HT4859 i have an ipad2 belonged to my daughter, she cannot remember her passcode for the reset options.  how to i reset using my icloud account.

    My daughter gave me her IPad 2 and cannot remember the passcode she set.  The one she cannot remember is the one when you are trying to reset the Ipad as new, so another user can start from scratch.  I log onto icloud but it takes me right to the apple store and i do not get the option as described in the support section to erase all content and rest. 

    Another way would be to try this:
    1. Connect iPad to your computer.
    2. Select iPad in the iTunes sidebar, then click the Summary tab.
    3. Click “Check for Update.” iTunes tells you if there’s a newer version of the iPad software available.
    4. Click Restore. Follow the onscreen instructions to complete the restore process.

  • HT1339 My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

    My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

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