HT1414 My daughters ipod touch newer version has been disabled. She forgot her password and tried to figure it out but got locked out. We have turned it on and off and it also says connect to itunes. I have tried to reinstall the updated itunes but eve

Help ipod touch. Newer version. Turns on and off but does nothing else. Says on it ipod is disabled. Connect to itunes. what should i do? My daughter could not recall her password and tried too many numbers now it is locked and we cant get it to do a thing. ugh!

Try: http://support.apple.com/kb/HT1808

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My daughters iPod touch 4th gen has been disabled from her locking it with a password,forgetting the password,and now it says disabled connect to iTunes . The problem is the computer it was set up on is no longer operational.

I tried to use iCloud to restore but she never set up iCloud. I tried to wipe it with find my iPhone but she never set that up. I put the iPod into recovery mode and connected it to an iTunes account on a different computer but it does not pick up the iPod. When I connect it to iTunes not in recovery mode it says to unlock the iPod before it can connect to iTunes. I don't know where to go from here besides blowing it up or putting it in a microwave. Please help. Thank you.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My mother never opened/registered her AppleCare she bought 1 year ago. I was told I can't use her AppleCare for my 4s I got this month because a newer version has been released, she can't even use it herself. Is this true? Can she get a refund?

My mother never opened/registered her AppleCare she bought 1 year ago. I was told I can't use her AppleCare for my 4s I got this month because a newer version has been released, she can't even use it herself. Is this true? Can she get a refund?

Only one way to find out: call AppleCare.

How do I unlock my iPod touch when it has been disabled?

How do I unlock my iPod touch when it has been disabled? My children can't remember the four digit pass code they entered and it is now disabled.

Recovery mode...
http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

My daughters Ipod touch 2nd generation has been freezing today. We have updated, restored etc and will not play any music as in no sound coming from it. It is almost fully charged and played ok 2 days ago. Any suggestions?

My Ipod touch 2nd generation has been freezing today. We have updated, restored etc and now it will not play any music - as in no sound coming from it. It looks as if it is playing, but no sound comes out. It played ok 2 days ago. Any suggestions?

So, here is an update to my original question, in case anyone else has this issue. I spoke with a senior adviser at apple, who had me use the "devmgmt.msc" command in the search line of Windows 7; after expanding the USB controllers menu, she had me uninstall/delete the "apple mobile device driver" and then open "control panel" and "uninstall programs." Once the menu of programs was open, she had me highlight the program "apple mobile device controller", then repair it, and restart the computer. This fixed the issue and the iPod synced.
However, just one day ago, when I plugged in both the iPod, then the iPad (not at the same time), I get the message that "this library has already been synced to another iPod/iPad or other IOS device." It then asked if I wanted to set up as a new device or from restore of previous. That is wher I am right now; I am trying to get the same apple adviser again to discuss the case number. More to follow.

HT201371 How do I unlock my Ipod touch if it has been disabled completely?

Hi guys, My name is Hayley, I kind of lent my Ipod touch to a friend and she changed the password, and I tried too many times to get in and now Im locked out. My Ipod says that its been disabled and to connect to itunes. How do unlock it????

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT1339 I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?.

I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?

Did you check out the link I posted? Did you expand the applicable section:
If you have previously synced your device with iTunes
If you have never synced your device with iTunes
If you don't have access to a computer

I have just had a large set of updates to my CC Apps, why have InDesign CC, Illustrator CC, Photoshop CC, Dreamweaver CC and Muse CC NOT been updated but a new version has been installed (2014)?

I have just had a large set of updates to my CC Apps, why have InDesign CC, Illustrator CC, Photoshop CC, Dreamweaver CC and Muse CC NOT been updated but a new version has been installed (2014)?

http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
-This messages says (at least some) CC 2014 programs use NEW plugins https://forums.adobe.com/thread/1499663
-so do not uninstall the older CC programs if you use plugins in your programs until you are sure you have plugins that work in CC2014
If you are sure you don't need the old CC programs
-http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

Is it possible to block an ipod touch when it has been stolen ?

Is it possible to block an ipod touch when it has been stolen ?

- If you previously turned on FIndMyiPod and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

My iPod touch 8GB screen has been cracked. It is still under the Wal-Mart 2 year extended warranty, but I really want 5th generation! Any way to get it replaced then return it for money back or even get a discount on it??

My iPod touch 8GB screen has been cracked. It is still under the Wal-Mart 2 year extended warranty, but I really want 5th generation! Any way to get it replaced then return it for money back or even get a discount on it??

Apple will only give you a 10% discount if you turn that one in and purchase the new one.
I do not know if the WalMart warranty covers accidental damage like a broken screen.

HT5622 my ipod touch 4th generation has been stolen. ive still got the box with me. what can i do?

my ipod touch 4th generation has been stolen. ive still got the box that it came in with me. what can i do?

- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Since the NEW version has been installed, I've receive an update notice of a critical update. Each time I select to apply that update the dialog display never apply any update, it looks to be in a processing state but never completes.

Any Firefox updates are set to automatically update on my computer. I currently have version 4.0.
Since the NEW version has been installed, I've receive an update notice for a critical update several times. Each time I select to apply that update the dialog display never apply any update, it looks to be in a processing state but never completes. Of late I've had 2 unexpected issues surface. (1) a Flash Player stopped flashing, an "player stopped" message appeared, "send error report" and a reload player message was included. (2) I just received a error message > 400 "Bad Request" when the browser first opened. This has never happened before.
Michael Armstrong
mikes16arms

It is a Remote Desktop Client Update 3.7.1
Thank you for answering. I apologize it has taken me so long to get back in here.
I just realized that I wrote that I installed from app store originally, but I must correct that statement. I never paid for the app so it must have come preinstalled on my 2011 iMac. I was confused since the update is through the store so I assumed I downloaded it. Sorry for any miscommunication.
So to be clear, even though I have never remotely administered / accessed my computer and I no longer have ARD on my computer, it is normal to have the client update appear in my App Store. Is that correct?
I appreciate your assistance.

I am unable to access my email. I can sign in with my password, then a message comes up that says "The plug-in for this page has been disabled. Click here to manage your plug-ins." All plug-ins listed are enabled. What am I missing?

I am unable to access my email from Charter.net. I can sign in with my password, then a message comes up which says "The plug-in for this page has been disabled. Click here to manage your plug-ins." All of my plug-ins are enabled. What am I missing?

After a great deal of searching I ran across the suggestion to disable all plug-ins and then, one by one, enable them until finally the problem was solved. I am not sure which plug-in was causing the problem, as I am satisfied to have the problem solved. I am going to leave the rest of the plug-in disabled.

TS2446 My Apple ID has been Disabled - i reset my password, but still disabled

Apple ID has been Disabled, I reset my password, but still disabled.

Contact Apple for assistance by going to https://expresslane.apple.com ; click ‘More Produces & Services’. In the next page select ‘Apple ID’, and then 'iTunes Store, App Store or Mac App Store’, then ‘Disabled Apple ID’.

HT1923 My daughter disabled her ipod because she forgot her password. How do I fix it?

My daughter disabled her ipod because she forgot her password. How do I fix it?

Do as the manual says and restore the ipod.
If you are unable then type "unable to restore" into the search bar at the top if this page by support and read the resulting help article.

HT1414 My daughters ipod touch newer version has been disabled. She forgot her password and tried to figure it out but got locked out. We have turned it on and off and it also says connect to itunes. I have tried to reinstall the updated itunes but eve

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