HT1414 my i phone 3g seems to of crashed when i tried to reset it. it jus shows an apple i con in middle of screen and it wont turn off but it flicks off itself but returns to same apple icon. anyone know whats up with it or how to restor it please?

my i phone 3gs seems to of crashed when i tried to restart it. the screen jus displays an apple i con in the middle of the screen and wont turn on or off. anyone know whats wrong with it or how to restore it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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I purchased a song on my phone from the iTunes app. Then I connected my phone to download it transfer it to my computer. The song shows in the library but I can't click on it to play it. Anyone know what the problem is?

iCloud isn't working either.

You buy one and only one download.
As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
http://www.apple.com/support/itunes

TS3297 rented movie, but won't download. Keep getting "download error". Does anyone know what's the next step?Is it possible to purge and start over?

Hi all! I rented a movie and it actually partially downloaded but the connection must have not been very good because it never fully downloaded. I actually watched a little of it thinking it would just finish eventually but it never did and now it just keeps trying to download the whole movie again and gives me a "download error. tap to retry" message after about an hour.(I'm back home now and have a great connection) I have tried deleting the video and gone back to the Itunes store to even re-rent the movie but it just says "downloading". Not sure what to do next, it seems to have fallen into a loop that it can't get out of. I have also tried turning off the Ipad and turning it back on but it doesn't seem to help. Any suggestions?? I can't seem to find any help on the support website.

In case anyone is also trying to get their hands on the debug build of InDesign, I'll add some points that are important.
The email address that Roddy Ide gave is a good address that has let me progress nicely. A big thanks to Roddy for the pointer.
However, recent changes at Adobe require that a person join the "Technology Partner Program" in order to get access to the Debug version of InDesign.
This is by invitation only. I'll repeat that because it's important. You can only join the Technology Partner Program if you are invited to join.
Only someone who works at Adobe can invite you.
What this means is that you should talk to your Adobe contact and ask if they would be willing to sponsor you in joining the Technology Partner Program. You can then email [email protected] with the name and contact details of your sponser so that you can join. You'll then be assessed to see if you can join the program or not.
Once you have joined then you be given access to the Debug version of InDesign.

When using a web site that opens a window within a window, Firefox doesn't perform this task as it normally would, but Internet Explorer still performs it as it should. Does anyone know what the problem is?

This seems to be a problem with secure sites ie my banking and university web sites, once again it is when a new window is meant open up.

https://support.mozilla.com/en-US/kb/Pop-up+blocker

My ipod touch disabled itself for 22,384,156 minutes does anyone know what it could be?

Someone please help! My ipod disabled itself for 22,384,156 minutes my son would be 43yrs old by then!

Place the iPod in Recovery mode and then connect the iPod to your computer and restore via iTunes.
iOS: Wrong passcode results in red disabled screen

TS1424 I already reset my questions, but itunes still isn't asking me the new questions. Anyone know what's going on?

It said to reset my questions, so I did, but they're still asking me the questions from before I had reset it. Help! Anyone? I can't purchase anything without answering the security questions.

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT1620 I have a software update in my iPhone r for iOS 7.1.1 but it asks me for a 4 digit pass code I don't have one does anyone knows what that is?

I have a software update on my iPhone but it asks me for a 4 number pass code does anyone know what this code is as never been asked before and don't have one

Hopefully, you use a passcode to unlock your lock screen. It is that passcode that is required to update IOS. See Settings > Passcode.

How do I fix a recent cd purchased that has an incomplete track? Song starts and then cuts off and skips to next track. Anyone know what I should do to rectify?

How do I fix a recent purchase from I Tunes? Track 4 stops after ineminute of play then skips to track 5. Not sure how to rectify. Do I need to delete and re download? Don't wat to get charged 2x for same CD. Anyone know what I need to do?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

My ipod 4g has a frozen white screen and will not turn off, any advice?

My daughter's ipod 4th gen (only 4 months old, bought direct from Apple) suddenly has a frozen white screen and will not turn off. We cannot reboot it by pushing and holding the two buttons, even when held up to one full minute. When we plug it into the computer, the computer does not recognise it nor does iTunes, so we can't even do a full system restore. Help! Any suggestions of how we can reset to factory settings without using iTunes please?

- Let the battery fully drain. After charging for at least an hour try :
iOS: Not responding or does not turn on
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT1918 I'm trying to change my CC on iTunes and it gives me an error saying that the info doesn't match my banks info. But it's the same card I had on there before. Then took it off and now it won't take it again. Grrrr. Does anyone know what's up?

I'm trying to change my CC on iTunes and it gives me an error saying that the info doesn't match my banks info. But it's the same card I had on there before. Then took it off and now it won't take it again. Grrrr. Does anyone know what's up?

Click here and request assistance.
(91679)

I dropped my iphone 4, and it wont turn on unless connected to a power source. even then its stuck on the apple logo.but once i take it off the power source it shuts off and wont turn on.

I dropped my iphone 4 and it shut off and when i tried to cut it on it wouldnt. so i connected it to a power source and it tunred on but stay stucked on the apple logo. so when i discounted it shut off. it only turns on when connected to a power source but not on its own. i tired to connect it to itunes no help, i tried to press the home and power button still no help.

Your last try would be a restore if you can get iTunes to recognize the phone. If not, you have probably damaged the device beyond repair. You can go to see Apple about an out of warranty replacement. The cost for the iPhone 4 is $149US, you can check for your location.

My dropped Macbook plays a five note song three times and on the third time, the last note drops in pitch like it is dying. I have not shut it off, but it does this coming out of sleep mode. Can't find any references to this. Anyone know what's happening?

My dropped Macbook plays a five note song three times and on the third time, the last note drops in pitch like it is dying. I have not shut it off, but it does this coming out of sleep mode. Can't find any references to this. Anyone know what's happening?

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

I dropped my phone in water for a few seconds, but it still works. I went to charge the phone but it fried the charger. It still works though. I just cant charge it. Does anyone know what i should do?

I dropped my phone in water for a few seconds, but it still works. I went to charge the phone but it friend the charger. It still works though. I just cant charge it. Does anyone know what i should do? it actually burnt the tip og the charger and was smoking I have no idea how the phone is still working. I do not want to buy a new phone.

Hi Sean,
If it fried the charger, then there is something seriously wrong with it. You need to take it to an Apple Store to have it looked at, and be prepared to be told that you will need to get a new phone. If you can't charge it, it will be useless to you in a matter of days anyway. Also, do not even try to hook it up to your computer....you will probably cause serious damage to the computer and be even worse off than you are now.
Sorry about your troubles. But for your own safety, you need to have the phone looked at! Don't wait - if you wait until it has no more charge left, then no one will be able to recharge it to look at it....
Cheers,
GB

My phone turned off will not turn back on or charge does anyone know what to do?

my phone is 2 months old not a scratch or anything and mysteriously was off when i went over to it will not turn on when i put it on the charger it isnt dead. and will not turn on does anyone know whats wrong?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

While downloading the latest IOS update to my iPhone 4, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

While downloading the latest IOS update to my iPhone 4S, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

If the place of purchase does not have a 'Lemon' policy (three replacements = refund or complete exchange), sadly you are out of luck.
And Apple themselves do not have any power over what policy a reseller uses. You can call Apple Care and have them replace it, but the odds are you would probably get a standard replacement again like has previously happened. I'm pretty sure Apple holds their own sort of 'Lemon' polocy where if it's been replaced three times through them they'll swap it out for a brand new phone. Not 100% sure though, best bet is too call them again.
And it ***** getting a response like that from their support personel, but hey, they can't all be that bad can they? I'm sure if you plead your case they'll try and help out. I've dealt with them in the past and had one or two people that rubbed me the wrong way, but most of them have been a great help and kept me a happy customer, haha.
Regards,
ThatGuy

HT1414 my i phone 3g seems to of crashed when i tried to reset it. it jus shows an apple i con in middle of screen and it wont turn off but it flicks off itself but returns to same apple icon. anyone know whats up with it or how to restor it please?

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