HT1414 my i phone is not showing up uner devices in itunes so phone is stuck after trying to update ios6. help !

SOS  -  trying to update my iphone 4 to IOS 6. Says connect to itunes. Done that but nothing is happening. Devices doesnt even come up in itunes? phone is stuck with apple logo on screen. cant do anything?

With your phone plugged in, open Image Capture and see if the iPhone shows up.  If not, you are having a sync problem.  If it shows up in Image Capture, but not iTunes, I'd delete iTunes and reinstall it.

Similar Messages

  • My phone is not showing as  a device in itunes

    my phone is not showing up as a device in itunes

    http://support.apple.com/kb/ts1538  open this articlle, and then click on number 5. Follow the directions for your specific computer to check and see it the APPLE MOBILE DEVICE USB DRIVER is installed. If it is not listed, check in "Portable Devices" There you will most likely see a entry "Apple iPhone". If so click on this link to update the Mobile device driverIf only Apple iPhone, Apple iPad, or Apple iPod appears  After you update the driver, iTunes will recognize your phone again

  • Apple tv not showing up in devices on itunes.  Content gone from the apple tv and I'm not sure how to sync.

    Apple tv not showing up in devices on itunes.  Content gone from the apple tv and I'm not sure how to sync.

    Welcome to the Apple Community.
    Re-pair your library with iTunes.
    Settings/computers, disconnect your library, then remove the Apple TV from iTunes prefs if necessary.
    Then settings/computers/connect to iTunes.

  • Updated iTunes and iPod software  iPod not showing up under devices in iTunes

    Updated software since computer said there were updates.  Now I'm having trouble with iPod not showing up under devices.  Have gone through all the steps under troubleshooting.  Nothing helped.  Had this same problem periodically in the past, as well.  Itunes also says I have an app I reinstalled today due to it not working properly, and it won't synch with iPod.  (earlier today, iPod was showing up and synching properly, but this app wasn't getting downloaded to the iPod.  Just shows up in iTunes.  HAve tried restarting computer, iTunes and iPod, but no luck.

    Thank you but I have tried this and it still does not show up.  I even tried to delete itunes and reload it but the computer says that it is not able to delete itunes.

  • TS1425 it won't disconnect   it says connected but is not showing up under devices in ITunes

    I Pod is not showing up under devices in ITunes...it is connected to my MacBook Pro and it says connected ...but it is frozen...

    I'm not a Mac user, but do one of the following:
    > Restart your mac.
    > uninstall & reinstall iTunes
    > reset your iPod (if possible)
    > make sure iTunes is up to date.
    This is what I really know, I don't use a mac. If this doesn't help, then sorry.
    Message was edited by: keeferaf

  • Ipod touch does not show up under Devices in iTunes, but it does in iPhoto

    My iPod touch does not show up under Devices in iTunes, but it does show up under iPhoto.  Can anyone help troubleshoot this problem?
    Thank you for your help.

    try following the info here
    http://support.apple.com/kb/TS3694#error1611
    Error 1611: This error may indicate a hardware issue with your device.  Follow the steps  in this article. Also attempt to restore while connected with a  known-good 30-pin Dock Connector cable, computer, and network to isolate  this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0)  can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611.    To troubleshoot third-party security software, follow these steps.

  • My phone is not showing up in Devices,

    I have just switched from my 4 to my dad's old 4S and need to plug the 4s in to gain contacts and music, but it is not showing up in devices.

    Hello TMC66,
    It sounds like your phone is not recognzied in iTunes anymore. I recommend the troubleshooting steps from the article named:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Here is an overview of the troubleshooting to be done:
    1. Update iTunes
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    If the issue persists, try uninstalling iTunes and its associated apps with either of these two articles depending on your operating system version:
    Removing and Reinstalling iTunes and other software components for Windows XP
    http://support.apple.com/kb/ht1925
    Or
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • I can't sync my ipod and it's not showing up in devices in itunes

    I bought my son an iPod touch and we are not able to sync it to get our music off the computer. The iPod isn't showing up in devices in iTunes and there are no devices showing up or even the word devices. Please help so we can get our music onto his new iPod. Thank you very much!!

    Alot of us are having the same problem witht he new version of Itunes... Apple needs to fix their own side of the problem cause no support they are giving us is working! Also half of the answers from the community are risky/ waste of time answers that are unsure if they will even work, and to many that try -Don't work!
    Ive been trying since yesterday to get an answer, no one is helping :/
    Similar thread to the problem here:  https://discussions.apple.com/thread/4625288

  • ATV not showing up under devices in iTunes

    I have synced this ATV with this Macbook in the past.
    I am able to play music from my Macbook thru my ATV by selecting the ATV speakers instead of the Macbook's speakers.
    I can play movie trailers on the ATV.
    In iTunes>Preferences>ATV my ATV shows up and says it is syncing
    I have updated my ATV and iTunes software.
    However, it does not show as syncing on the home screen of iTunes and does not show up under devices on the left side. Any ideas?

    porch wrote:
    I have synced this ATV with this Macbook in the past.
    I am able to play music from my Macbook thru my ATV by selecting the ATV speakers instead of the Macbook's speakers.
    I can play movie trailers on the ATV.
    In iTunes>Preferences>ATV my ATV shows up and says it is syncing
    I have updated my ATV and iTunes software.
    However, it does not show as syncing on the home screen of iTunes and does not show up under devices on the left side. Any ideas?
    click here and try the suggested steps.
    any joy ?

  • 3rd generation nano iPod not showing up under devices in iTunes anymore??

    When I plug in my 3rd generation iPod nano to my mac OS x 10.7.3 and open iTunes it does not show up under devices anymore.  Why and how can I fix this so I can start transferring my songs again?
    Thank you!!!!!!!
    I have tried every USB port.
    I am also running an iPad 1 off of this computer.

    Thank you but I have tried this and it still does not show up.  I even tried to delete itunes and reload it but the computer says that it is not able to delete itunes.

  • I got the iphone 5 and it does not show as a device in itunes??

    how do i get my iphone 5 to show as a device in itunes?

    The iPhone 5 running iOS 6 requires iTunes 10.7. Start iTunes on your computer and use the menu to see About iTunes and determine the version. Is it 10.7? If not you must update iTunes.
    Note that iTunes 10.7 requires OSX 10.6.8 or higher on a Mac.
    If your iTunes is already at 10.7 then reboot your computer and reset your iPhone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • Phone will not show up under devices

    phone stopped showing up under devices when plugged in

    Your iPhone doesn't have to "show up" on Your Mac. Just follow this instructions (exactly) for you to be able to sync local files from your desktop to your iPhone. Note: This feature is for Premium users only.Using the desktop app, add local music files you want to sync to a playlist.Log into Spotify on your iPhone using the same WiFi network as your desktop.Tap the menu button ().Tap Your Music.
    Tap Playlists.
    Tap Local Files, or the playlist containing local files from your computer.Select the playlist containing the local music files and press the Available Offline switch at the top.
    A green arrow will appear next to the tracks when syncing is complete.

  • Have a 1st generation Apple TV, which is not showing as a device in iTunes. Had no problems with Apple TV until I changed from a Windows PC to an iMac. I have changed my IP address, sub mask address and router address in the Apple TV, Can anyone help?

    I have a 1st generation apple TV, which was working perfectly until I changed from a Windows PC to a Imac. The Apple TV will not show in Itunes. I have changed the IP address, sub mask  and Router IP address. Since changing I have switched everything of and on again. Can anyone help?

    I have a new router and computer. I have just remembered that just before my old PC died on me, I transferred my iTunes library to a hard drive. I can't remember exactly just how I got my library back, but there are definately things in my library now that were in my library on my old PC! Hope this makes sense. What do you mean by same location? Do you mean in the same place in the house?
    Another difference I have just thought of was my old router was connected directly to the computer bu I have not been able to do this with Sky as my PC is not near a phone socket! Will this make a difference?

  • 2nd hand ipad not showing as associated device on itunes

    Hi All,
    I bought a 2nd hand Ipad a couple of weeks ago from a shop (all legit). As I'm pretty useless with all things tech they synced most of my pics/vids and music from my Iphone using their computer in-store.  As my Iphone has more space than the I pad, I bought extra ICloud storage (not realising that this wouldn't create more space in the Ipad - told you I'm stupid when it comes to tech stuff!).
    Anyway, after spending saving my pics,vids and music to an external hard drive via Itunes, I then synced my favourites to my Ipad to give me more space. I first noticed that there was a problem when trying to play some of my songs, it would say "this device is already associated an an apple I.d.. if you download past purchases with your id you cannot automatically download past purchases with a different id for 90 days".
    Two issues with this.. The first being that the songs it is saying this for were NEVER purchased from Itunes - they were ripped from c.d's onto my Itunes library (and have always played ok on my Iphone and Ipod shuffle).  Secondly, I have only ever had/used one apple i.d for my computer, Iphone, Ipod shuffle and now this Ipad.  The Ipad has been fine using my apple i.d for everything else.. ie, apps, Itunes store and also buying extra i.cloud storage, so I'm not sure why it is viewing it as a different i.d?
    After looking on my Itunes account I noticed that under "manage devices" it is only showing my Iphone and computer as an associated device (I'm not too bothered that it doesn't show my Ipod shuffle because I only sync my music occasionally on that). Is this because it's second hand, and if so what can I do about it? Although I bought this primarily so I can view my pics and home vids on a larger screen than my phone, I don't want to worry about losing music from Itunes if it's viewing my Ipad as belonging to someone else, or an authorised device etc. By the way, the shop I bought the Ipad from is legit, they ask for proof of ownership before buying anything - this Ipad was one someone received free as part of a phone upgrade before selling it so it can't be an issue with being blocked etc.
    Thanks - any help and/or advice on how I can sort this out would be greatly appreciated!

    Thanks for replying Ralph,,
    I just tried that - still no difference. Ipad not showing up as an associated device on itunes, and on my Ipad when I try to turn automatic downloads on it comes up with the same message.. already associated with an apple ID.. 90 days etc etc.
    It makes no sense as the extra icloud storage (and the money they've taken from me to pay for it) has been done using this ipad, my usual apple id and payment details and has been synced to my itunes account (which is associated with my id and authorised). If you have any other ideas (or alternatively know which dept I should contact in Apple) I'd really appreciate it.
    Thanks :-)

  • Ipod touch not showing as a device in itunes

    i have two ipod touches. i can sync one of them with no problems. the other is not being recognized by itunes (it was before). it doesn't show up as a device in itunes like the other one does. any suggestions?

    - Does the non-connecting iPod work OK?
    - Does it charge from the computer?
    - Try a reset. Nothing is lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

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