HT1414 My Ipad 2 will not update to ios6. Instead, it had an unknown error. Then it went into restore mode 2 times. :( I have two iPads, both have been really problems.
I was on line 4 hours last night. So far two hours tonight with the second iPad. This one downloaded quickly, when throught the entire upgrade, then at the end said there was an unknown error. I did what iTunes said to do and restored the iPad. It went through the restore and at the end said the restore failed. Then it said to restore again. I did....same problem
I'm experiencing the same problem.
Whenever the itunes usb lead screen disappears and the apple logo appears it fails to reboot.
It's getting power ok, it's just not doing anything.
If I can't get an answer here it's a visit to the apple shop tomorrow.
Similar Messages
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My iPad 3 Will not update ils apps.. They are there but I can't open them... I have Internet .. It just says not available right now.. It's been 3 days????
Quick update, the duplicate of the comic-con episode downloaded succesfully, and so has the first episode of Supernatural season 8. Blue dots appear to their left in the library.
All the Vampire Diaries episodes (except the bonus comic-con double) have vanished, but I paid for them !
They're not anywhere on my harddrive either.
Which is new by the way, this is a new MacbookPro, literally set it up today.
So it would seem this is a case of purchased and pseudo-downloaded episodes that ended up beinge gobbled up by some iTunes black hole, leaving me with no money, and no episodes.
Need help, confirmed. -
the past few weeks my iphone 3gs is randomly telling me i need to plug it into iTunes and will not let me use my phone util i do. Then it makes me restore it all over again. This happens around once a day. why is it doing this?
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
I just hooked up to my computer to down load new songs it said new version of software is avalable, after down load I pod went into restor mode. Is there any way to get it to work beside the restore? and will I loose all my photos and vidios?
Best Not to interupt the Update Processs...
See Here for Details on what is happening...
Updating to iOS 5
http://support.apple.com/kb/HT4972
Post back if you have any issues... -
After updating to itunes 10.4 restarted my pc windows 7 64 bit, my ipod touch 3rd gen went into restore mode,when trying to restore it works for several minutes then says it cannot be restored, unexpected error occured (1604) I have followed the reslution checklists, still wont work, any thoughts?
Hi
Cannot offer any thoughts other then i am having the same problem. updated my itunes windows7 32bit ipod touch 4th gen. went into restore mode lost over 700 songs. i dont get any error messages i just cannot get into itunes store. Firewall is allowing access, etc resolution checklists done, and nothing.
Hopefully this issue is fixed up soon... -
first generation ipad, in settings, software updates, shows up to date. not updating to ios6. i connected to my macbokpro theough itunes, still shows not update. tells me to come back at a future date.
iOS 6 is not compatible with the first gen iPad, it can only be installed on the iPad 2 and 3
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It will not let me access iTunes Store, it says unknown error
It will not let me access iTunes Store, it say unknown error
Try this.
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again. -
I tried to update to ios 7.0.1 and my iphone 5 went into recovery mode and i dont have iCloud
I tried to update to ios 7.0.1 and my iphone 5 went into recovery mode and said i had to plug it in to itunes so i did and it restored to factory settings and i lost everything and i am pretty sure i dont have anything backed up on iCloud.. Is there anyway i can recover anything? I had over 1,000 pictures and 500 contacts and now i have nothing.
Then you have no data from which to backup, I'm afraid.
This would be a good time to review the User Guide and learn how to use your phone as recommended so data loss like this doesn't happen again.
Best,
GDG -
My ipad shut off now tells me to plug into itunes, then goes to system restore when it starts to restore it will kick back to plug into itunes...
Try forcing the iPad into recovery mode now.
iOS: Unable to update or restore - Support - Apple -
ibooks will not open the featured page on my ipad and gives an error message that it can't connect to iTunes Store, despite the other tabs working. I have signed out and back in again I have restarted neither worked . What else can I do?
Hello Tm115,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Best of luck,
Mario -
Just bought a new ipod touch a month ago. Went into itunes to burn music and had an update to download which I did. Then I get a message that my ipod has gone into recovery mode. It's locked up with a black screen with iTunes logo and picture of a plugin on the screen. Tried to restore it as recommended but itunes said this device isn't eligible for the requested build. Error codes 3194 and 17. This is very frustrating considering the cost of the ipod and how new it is. Now what do I do? Buy another one? Can anybody fix these types of things? Is this a common occurance or am I just unlucky?
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
My iphone went into restore mode after updating to Iso7....is that normal?
my iphone is still in recovery mode....is that normal? will i loose any data? did this happen to anybody else?
dfu mode
How to enter iPhone DFU mode
Connect the iPhone to your computer and launch iTunes
Turn the iPhone off (hold down the power button at the top of the iPhone)
Hold down the sleep/power button and home button together for exactly 10 seconds, then release the power button
Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected
When you are in DFU mode your iPhone screen will be completely black
Even though the screen is black, that doesn’t mean the device can’t be interfaced with either iTunes or a custom firmware client (for jailbreaking, etc).
Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode. Again, DFU mode is signified by having a completely black screen on the device. If anything else is the case, repeat the steps above until you enter into DFU mode successfully.
Exit DFU mode on iPhone
The simplest way to exit out of DFU mode is to hold down the Home and sleep/power buttons on the iPhone while connected to iTunes. Then just hit the power button as and this should reboot the device as usual.
And if you’re curious, yes this works all the same on an iPod touch. -
HT4623 my ipad keeps saying that is up to date with iso 5, it will not update to ios6?
i cannot update my ipad to ios6. it keep saying the latest version is ios 5
If you're using the original iPad, that's correct.
(74974) -
My App Store is no longer updating my apps or my OS. I keep getting this message: An error occurred while downloading the updates.(102) What could be the reason for this issue and what will resolve it?
I believe its an auth error. If you tried signing in and out of the app store and downloading a free app (typical fixes) and it persists, try downloading the updates manually. If youre trying to get the Mountain Lion updates the link for 10.8.1 is here http://support.apple.com/kb/DL1571 and if you already have 10.8.1 and youre trying to update to 10.8.2 the link is here http://support.apple.com/kb/DL1580 a supplemental update came for the 10.8.2 which can be found here http://support.apple.com/kb/DL1600
Like I said before, the error isnt that your software or hard drive is corrupt, it has to do with your AppleID authenticating the download, especially because OS updates are part of the Mac App Store. If you know your way around your system libraries or root libraries you can possibly fix it by deleting specific files that may be corrupted, otherwise you're going to want to back up your data and reinstall the OS.
Good luck! -
My laptop will not update os x mountain lion, it keeps saying Error every time I try.. why??
Why wont my computer update the new software ?
It appears Apple’s download servers are ‘overwhelmed’ today. I couldn’t download the newest iTunes update or IOS 7 and there are a lot of discussions today about not being able to download. One poster said they had chatted with App Store support who confirmed the problem.
If you are trying to update iTunes, this link worked for me.
iiTunes 11.1.0
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