HT1414 My iPad Air, 32 gb will not start up. It had 97% battery charge, last time I used it. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad Air won't start up. The iPad air is one

My iPad Air, 32 gb will not start up. It had 97% battery charge,last time I used it. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad. Air won't start up. The iPad air is one week old. Bummer, eh?

Auld Dave wrote:
. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad. Air won't start up.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

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My iPad is stuck. The little box stating that there is not enough iCloud storage available will not close or allow me to go to settings....I have tried to shut it down but I can't access the slide to power off button either. Any thoughts???

Hey there Apple Users
I would like some assistance with my iPad please
My iPad is stuck. The little box stating that there is not enough iCloud storage available will not close or allow me to go to settings....I have tried to shut it down but it won't let me access the slide to power off button either. Any thoughts???

Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?

Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?

Them try:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

My MacBook is plugged in with a green light and shows it's plugged in, but is not charging. When it's unplugged, it dies. It was charging last time I used it but not any more. I am no computer whiz and need detailed info on what to do Thanks.

My MacBook is plugged in with a green light and shows it's plugged in, but is not charging. When it's unplugged, it dies. It was charging last time I used it but not any more. I am no computer whiz and need detailed info on what to do Thanks.

The model 2,1 MacBook has an easily removable battery. You can get a new third party battery fairly cheap on eBay. Every MacBook from 2006 through Mid 2009 except the Late 2008 Aluminum Unibody and the Late 2009 and 2010 White Unibodies use the same A1185 battery.
Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from The Apple Store http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY
Removing the battery:
Shut down the computer. Disconnect any cords connected to the computer.
Turn the computer over.
Locate the battery latch on one side of the battery.
Use a coin to turn the latch a quarter-turn clockwise. The battery should pop up slightly.
Lift the battery out.
Installing the battery:
Place the right side of the battery into the battery compartment at an angle, as shown below.
Gently press the left side of the battery down until it sits flat.
While holding the battery down, use a coin to turn the latch a quarter-turn counter-clockwise. The battery should lock into place.
Note: Keep in mind that once the new battery is inserted, you will need to press the power button to start up the computer.

Ipod is disabled connect to itunes but itunes says i need to type a password

iv not used my ipod in along time and it was dead so i plugged it in to my pc and charged it then it says my ipod is disabled and need to connect to itunes (cant do anything on ipod just turn on and off) but itunes says i need to type a password in to my ipod to get i turns on i no the password to get on my ipod but i cant type it in because its like my ipod is froze . i no alot of people with iopd and this has never happened to them so please help thanks

Place the iPod in recovery mode and then restore via iTunes on your computer. Recovery mode bypasses the passcode (and erases the iPod). For recovery mode see:
iPod: Appears in Windows but not in iTunes

Bought Pac-Man, Downloads but will not show up in my libary. Charged 3 time

Ok, I went to the music store, then went to games and I signed in and purchased Pac-Man. Everything is cool, it downloads pretty quickly, I belive it was 8.28 mb or something like that and once its finished downloading it simply vanishes, it did not go in to my libary, or my playlist, I couldnt find it anywhere. So I checked my paypal account to see if the charge went through and when I bought movies from itunes before it charged me instantly, this time there was no charge. So I thought maybe it didnt purchase it so I try it one more time, the exact same thing happens, downloads and its no where to be found, then I check paypal still nothing, I tried one more time and it did the exact same thing. I checked my paypal the other day and it say -$15 from itunes, so i checked my invoice and it said pac-man x3 each one being $5 bucks. Its one thing to charged 3 times for the same thing but I dont even have the game to show for it. Yes I have a 5th gen ipod, yes I have the most current version of itunes and yes I had my itunes check for purchases, it says all my purchases have successfully downloaded. Does anyone know where my 3 pac-man games are, or what I need to do to get them?
Thanks.
Tl;dr bought pac-man, downloads successfully but does not save/stay in my libary/itunes.

I had this exact same problem when I updated to iOS 7 , so I contacted iBooks there information to me was to completely reboot my iPad and iPhone 5s , and then when it's rebooted ( sorry delete the app before rebooting , my mistake ) after it's rebooted download app again , and ask for previous purchases to be restored , was done in seconds , and I lost 7 books , all on my devices now , if I don't read for a while they just automatically get put into the cloud , and just download to read , hope this helps . And please delete app before rebooting , john.

Firefox will not open new windows, opens with session restore every time I use it, and won't let me open the throubleshooting tab... Why?

Whenever I try to open a new window, nothing happens. This includes clicking ctrl+N and through the drop down menu.
Also, whenever I start firefox to browse the internet, it always open with a Session Restore with the previous session listed, even though I closed all the tabs and shut it down normally without any prompts telling me about saving multiple tabs.
Finally, when I tried to troubleshoot this problem, the tab never appeared. The only options that work on the Help Menu are:
- Firefox Help (after a few clicks)
- Report Broken Web Site
- Check for Updates
- About Firefox

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
There are other things that need your attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.0 r45
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/

IPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!

iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
Help would be appreciated.

PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

HT201320 iPad and iPhone will not send email saying yahoo password is wrong. I have tried entering the password and it does not "take." What can I do?

Ipad and iPhone will not send mail saying yahoo password is wrong. I have tried re entering correct password in setting and it will not "take." What can I do?

Yahoo has been having many email problems this last couple of weeks. There is nothing you can do about it.
http://www.reuters.com/article/2013/12/11/yahoo-mail-idUSL1N0JQ1MS20131211

How can I salvage an iPad Mini that will not restart, reset or respond to Recover phase via iTunes and is not responding to any functions and will not access Home? Thanks

I have an iPad mini that will not respond and is non functional. It continues to intermittently try to automatically restart, access home page without success. It will not accept normal charge. I have tried to manually restart, reset and have been unsuccessful. It will not allow a Recover attempt via iTunes as well. Do you have any suggestions before I consider a replacement? Thanks.

Hello RC MD,
It seems you are unable to restore your iPad to factory settings, and it is not responding to power. Based on the information you have provided, it appears your iPad may need to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPad Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

My ipad 1st generation will not locate wi-fi networks. i have reset and have done router reseting, still nothing. any suggestions?

my ipad 1st generation will not locate wi-fi networks. i have reset and have done router reseting, still nothing. any suggestions?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iPad camera iris will not open?

My iPad camera iris will not open and camera will not function

Have you tried closing the Camera app completely and seeing if it works when you re-open it ? From the home screen (i.e. not with Camera 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I have an ipad 2, ios7 will not download. I keep getting an error message that just tells me ios wont install, however it does not tell me why. Any suggestions? Thanks

I have an ipad 2, ios7 will not download. I keep getting an error message that just tells me ios wont install, however it does not tell me why. Any suggestions? Thanks

I find the Air easier to work with if I need a keyboard if, for no other reason, that's more compact to carry around than the iPad and a keyboard, even one that is part of an iPad case. I also often have to access data from one application when using another, and iOS is not at its best when having to do rapid application switching (Command-Tab switching is a lot faster than the double press home, scroll the icons at the bottom and swap).
As well, for editing I find the lack of sandboxing on OSX allows for efficiency enhancing utilities across applications, something you don't get in iOS. I understand the reason for that, but while more secure it also creates issues of its own in terms of usability in a number of situations.
I prefer the iPad for totally single application focused situations where little or no input is required. I use my iPad to hold copies of manuals when I'm doing a full day continuing education presentation for CPAs. A MacBook Aire can't really fill in very easily for that usage.
I see them each as tools appropriate for different jobs.

TS3274 I have the first iPad and it will not update to IOS 6. It is also dropping wifi. Any ideas

I have the first iPad and it will not update to IOS 6. It is also dropping wifi. Any ideas

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I can successfully log into my you tube acct. on my PC, but the IPad youtube app will not recognize my login.

I can successfully log into my you tube acct. on my PC, but the IPad youtube app will not recognize my login.

First, check the caps lock on your PC keyboard. I know this sounds a bit silly, but we've all done it. If it turns out caps lock was on, then just enter all caps on the iPad.
If that's not the problem, try opening Notes and type your password sonyouncan see it. If you're not getting what you expect, try slowing down.
Let me know how that goes, andvI'll try to come up with a few more troubleshooting options.

HT1414 My iPad Air, 32 gb will not start up. It had 97% battery charge, last time I used it. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad Air won't start up. The iPad air is one

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