HT1414 my ipad has been disabled and I cannot remember my password
can you help me to reopen my ipad
In order to activate your iPad that has activation lock (asking for Apple ID and Password) you will need to figure out your Apple ID and Password. If you are unable to figure this out or reset your Apple ID Password, you will need to contact Apple for further assistance.
About Activation Lock: http://support.apple.com/kb/ht5818
How to find your Apple ID: http://support.apple.com/kb/HT5625
How to Reset your Apple ID Password: http://support.apple.com/kb/ht5787
Contact Apple for Support: http://support.apple.com/kb/he57
Good Luck!
Similar Messages
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HT5622 my ipad has been disabled because i have forgotten my password to enter the ipad
What do I do when my ipad has been disabled and I have forgotten the password to gain access to it?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again. -
Hello, my iPad has been disabled, and it says that I need to connect to iTunes. As instructed I connected to the find my iPad/iPhone site to put it on the recovery mode. However, I accidentally erased my account, so please help!!! Also, I browsed a lot to find a solution, but none of them were helpful, sorry. Hopping you could help, thank you.
However, I accidentally erased my account,
How did you erase your account? A lot of people would like to know. No one has found a way of erasing an Apple id account.
Robert -
My ipad has been disabled and off for almost a year already i want to restart my ipad but doesnt want to charge is there any way i can make my ipad turn on or restart i alreaady tried charging it for acouple hours and clicking the middle and top button at the same time but it still doesnt work.... is there any other way to restart my ipad?
You don't just click the home and sleep button, you have to hold them down for at least 10 seconds while it is connected to the charger. If it comes awake (and it could take several tries) ignore the red Off slider, wait for the Apple logo and then let go of the buttons.
But that may not work. Polymer Ion batteries need exercise, a full power cycle is recommended once a month. Your battery may be dead. -
when Trying to download or update apps I got "your apple id has been disabled" and I had reset my password for three times
If you are receiving a message that your iTunes account has been disabled and resetting your password does not resolve the issue, then you will need to contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/
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HT201401 My iphone 4 has been disabled because I cannot remember the passcode. What can I do?
My iPhone 4 has been disabled because I cannot remember the passcode. I plug my phone into the computer but it does not bring me to a place where I can restore.
Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/ht1212 -
Hello,
My IPAD has been disabled as I lost it in the office and it was just recently returned to me. It says on the screen that IPAD DISABLED and says please try again in 22,641,304 minutes. Can you please advise how to enable this as the computer I am using now (MAC RETINA) is not the original computer that the IPAD was synced on.
ThanksLocked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
my ipad haas been disabled and whe connected to the computer it is recognised as a camera,plus it does not appear under itunes devices,i really want to get it working,what is the solution to this,thanks in advance
Hello popsicles,
This first article should be helpful in getting iTunes to recognize your iPad once more:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the device is still disabled once it's appeared in iTunes again, please reference this second article:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen -
HT1414 my sons ipod is locked and he cannot remember the password, how do I unlock it ?
my son's ipod is locked and he cannot remember the password , how do we unlock the itouch?
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My ipod is locked and disabled and I cannot remember my password
My son cannot remember his password and his ipod has been disabled.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My ipad has been disabled and my computer that i use with it is not working, how do i restart it?
I have an ipad 1 that was jailbroken and i downloaded an app and pressed a lot of buttons and then my iPad was locked. I cant unlock it so how do i reboot it when the computer i usually use with it is not currently working? I really need help!
Thx in advance,
abigailYou are in the wrong forum if your device has been jail broken. Issues with jail broken devices are not to be discussed on the ASC site. You should probably try another forum.
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I downloaded the new ios 7 and when I restarted my Ipad it asked for a pastcode I could not remember a pascode and entered my apple id info. now my ipad is disabled and as a senior I don't know how to get my Ipad working again. Any suggestions?
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad into Recovery Mode
http://support.apple.com/kb/ht1808 -
So, i put a password on my ipad, and i forgot it. I looked online of all the things to do, and ive tried, them, but i haven't synced my ipad to a computer... just used it wireless. So when, i try to plug it into itunes, it says it cant open it becuase, there is a password on the ipad, which i thought once i put it into itunes it would say to restore it. i need help badly!
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad into Recovery Mode
http://support.apple.com/kb/ht1808 -
My Granddaughters Ipad II has been disabled and I need a quick fix if there is one???
What do you mean by Disabled? I think you mean this:
http://support.apple.com/kb/HT1212 -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it
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