HT1414 my iPhone 4 with updated iOS software is unresponsive to touch AND will also NOT turn off making it impossible for me to restore original factory settings. any suggestions? thank you!! i'm desperate!

after updating software on my iphone 4 to iOS it is unresponsive to touch & I cannot power it off in order to restore to factory settings. does anyone have any suggestions? thanks!! i'm desperate!

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

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HT4061 My iphone 4 froze up. It is stuck on one of my contacts and will not turn off, let me answer the phone, or do anything else. Any suggestions?

My iphone 4 is stuck on a contact and will not do anything. I can't even turn it off. Help me please!!

See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

I cant update ios software to my ipod touch..it is interrupting while downloading...how to resolve this issue?

i cant update ios software to my ipod touch..it is interrupting while downloading...how to resolve this issue?

Did you check your security software settings? iTunes for Windows: Troubleshooting security software issues
iTunes has to be able to contact Apple during the process.

I updated the software on my Ipod touch and now I can not turn it on OR off.

I updated the software on my Ipod touch and now I can not turn it on OR off. All it shows it a blue screen with the Apple logo. What do I do now?

Hold the Home and Lock button for a couple of seconds and it should work.

In the middle of looking through some pictures, my iphone 4 screen turned white and is now not turning off or on. What's the best thing to do?

n the middle of looking through some pictures, my iphone 4 screen turned white and is now not turning off or on. What's the best thing to do?

Try doing a hard reset - by holding the 'Power' button on the top and the 'Home' button simultaneously!

My earphones will no longer work with my macbook air and the headphone jack is no longer an option for output on the sound menu. Any suggestions?

My earphones will no longer work with my macbook air and the headphone jack is no longer an option for output on the sound menu. Any suggestions?

Try deleting the account from Mail and then add it.

HT201365 hi i recently buy iphone 5 from my frinde and i did not turn off find my iphone then i restore it now for active need the apple id and i do not have that what am i should to do?

hi i recently buy iphone 5 from my frinde and i did not turn off find my iphone then i restore it now for active need the apple id and i do not have that what am i should to do?

saman666 wrote:
the guy i bought the iphone is not available and i can not find him
Then you have wasted your money.

Iphone 4s screen black but is still on. Tried reset, can not turn off Find my phone because i have a passcode

iphone 4s screen black but is still on. Tried reset, can not turn off Find my phone because i have a passcode

dont you know your apple ID password ?
IF you know that, try restart your iPhone if it doesnt work try restoring your device. If it doesnt work again, you have hardware problem. Try changing your screen.

Hi...my last updating software was with 4.2.1 and today I updated new software 4.3.5 and im not happy with more strong vibration ,Can apple consider it and restore the previous settings of vibration.Thank you

Hi...my last updating software was with 4.2.1 and today I updated new software 4.3.5 and im not happy with more strong vibration ,Can apple consider it and restore the previous settings of vibration.Thank you

Apple isn't here.
This is a user to user forum.
Allan

HT201210 I've updated my iPad to iOS6. Now saying connect to iTunes, which is saying my iPad in recovery & to restore to factory settings & all media & data will be erased. I DO NOT WANT THIS TO HAPPEN. What can I do?

I've update my iPad to iSO6. Now saying connect to iTunes, which is saying my iPad in recovery & to restore to factory stting & all media & data will be ereased. I DOT NOT WANT THIS TO HAPPEN. What can I do?

You have no choice now. Unless you want a brick for an iPad. After you restore to factory settings you can restore from your backup ..... And you do backup don't you? I would never update the iOS software without backing up first. After you restore from the backup, sync with iTunes again and you should be OK. Assuming that you do sync with iTunes .....
Read this for info on how to restore from the backup.
http://support.apple.com/kb/ht1766

All the apps that I have downloaded are "waiting" and whenever I try to sync apps on my computer with my phone, the apps section is greyed out and won't allow me to do anything. I have tried restoring to factory settings but it didn't work.

How can I access my apps? They are all greyed out in itunes. I have tried restoring my iphone to factory settings but that didn't work. I have a feeling it may have something to with the restrictions settings on my phone restrictions are on) but it won't allow me to change the restrictions without putting in a passcode. I don't remember ever having a passcode and after several attempts have not been able to get the right code.
Also. on my phone, in settings, personal hotspot, iCloud and Twitter are greyed out. And, the App Store icon is missing from my screen as well.
Can anybody help me with this?
Thanks

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

TS3899 My email on my iPhone won't allow me to trash old messages -- I get "unable to move message" "message could not be moved to the mailbox Trash" I have restored to factory settings, asked AT&T about it (no help).

my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
What do I do now?

I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
Message was edited by: Rich JG

HT201401 my iphone has a frozen screen and it does not turn off to reset. what do I do?

My iphone has a frozen screen. It will not turn off to reset. What can I do?

Press and hold the Home and Power buttons for 15-20 seconds until the white Apple logo appears to reset the device.

Why does my Iphone constantly make me restore original factory settings?

I turn on my phone; it says to connect to iTunes to restore factory settings; I do this (takes a long time)..have to then re-load all apps. Phone works for a few hours; then I get same message saying to connect to iTunes to resore factory settings. Have done this 6 times within last 48 hours. What's going on???

ChelseeG wrote:
I updated my phone lastnight/this morining and it wasnt like a normal update. first it had me connect to iTunes and it said it had to be restored to factory settings. I dont see the point of an update making me do this and i just want to know why it made me do this because i lost a lot of important things on my phone!
Sometimes, data corruption or other issues are revealed by an update.
If the information was important, why didn't you have it backed up?

My iphone after updating ios its stuck on no service and not activating iphone

Any one who can helpme in this i am facing problem activating my iphone 3GS after updating IOS its stuck on not activating and no service plz help

Did you buy a second hand phone?
Was your phone ever locked to a different phone carrier than the one your on now?

HT1414 my iPhone 4 with updated iOS software is unresponsive to touch AND will also NOT turn off making it impossible for me to restore original factory settings. any suggestions? thank you!! i'm desperate!

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