HT1414 my iphone 4s the wifi grayed out!! is it hardware or software problem?

my iphone 4s the wifi grayed out!! is it hardware or software problem?

Hello EAB007,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Best of luck,
Mario

Similar Messages

  • This is a different type of the "wifi grayed out."

    This is a different type of the "wifi grayed out." My Iphone experiences the same problem that others have, the wifi becomes grayed out and I am unable to click it. However, after five or so days the wifi miraculously returns to full functionality, but then returns to grayed out again. I went to the Apple store, and they said I had water damage (i am skeptical) because my phone has been no where near water. I did the "freezer" trick that some mention, and that got it to work for a bit but not long. I am assuming that  it is a hardware problem and not software, since everything else works fine. I have a 4s on the latest ios. Can someone help me before the wifi turns gray again? I don't want to have to buy a new phone if needed.

    You need to follow the steps below:
    iOS: Wi-Fi settings grayed out or dim
    If Apple have confirmed water damage then more than likely you will need to get a replacement.

  • Does iOS 8 fix the wifi 'grayed out' bug in iPhone 4S?

    Hi.
    I have an iPhone 4S which is running iOS 7.1.2 . Apparently, the wifi was working before upgrading to ios 7.1.2 (from ios 6.1.3). The wifi option is 'Grayed out" in the Settings app and my Mac address is seen as 'N/A' . There are so many 'fixes' for it two of which are temporary (freezer fix and blow dryer fix) It's a really big inconvenience to not have a wifi connection especially when downloading some big files. For those who have used iOS 8 on their iphone 4S (developers et al) does the new and improved iOS version fix this bug? It's nerve racking because I dont know how to save SHSH blobs meaning I cant downgrade from iOS 7.1.2 to iOS 6.1.3 just to get my wifi working. My best bet right now is that iOS 8 will have a fix for this problem. Buying another iPhone is not an option for me right now as my cash is tied up in some projects. Please help.

    Ok guys,
    I don't know if these helps but I'm going to describe what happened to me with these, first I must say I have an iphone 4S which when bought, the wifi was working fine. The Wifi grayed issue started happening right after I updated IOS version 7.1.1 to 7.1.2. At first I noticed the phone was becoming slow as **** and that my phone won't connect to any Wifis, so I switched my wifi off and my phone became fast again. If I happened to turn the wifi on again my iphone would just become slow again.
    I went an try to look up the issue solution on internet forums and apple support page but noone seems to have definitive solution. Now I read the hairdryer and freezer method, but I don't trust it since, as apple points out, might lead to hardware damage but it kinda make sense to me that something might be wrong with the wifi chip. I read in another forum that if I just erase or restore (I can't quite remember right now the right name) the network configuration it might solve the problem, but it seems it doesn't work either.
    I ran out of options and just waited for IOS 8 to come out and correct the problem, but it didn't. So I came to the conclusion that this is in no way, a hardware problem unless update 7.1.2 just damage hundreds or perhaps thousands of iphone 4S, which I think is rubbish. This is without a question a software issue, might be some software incompatibility with the iphone 4s wifi chip.
    So to summarize all of these, what happened to me was:
    1) iphone 4S is version 7.1.1 - WiFi works OK
    2) Iphone 4S updates to version 7.1.2 - Wifi no longer works
    3) Iphone 4S updates to version 8.0 - Wifi still doesn't work
    I tried the following to solve the issue:
    1) Reboot the device - Fail
    2) Restore Network configuration - Fail (grayes out the wifi)
    3) Update to IOS 8.0 - Fail
    4) Turn on Airplane mode and after 20 seconds off - (ungrayes the wifi but still cannot connect to any wifi)
    What I am currently experiencing with IOS 8.0 (it happened also with 7.1.2)
    1) Trying to open "Settings" if wifi is on - it is slow 70% of the time
    2) Trying to open "Settings" if wifi is off - Opens up normally
    3) Trying to open "Settings>Wifi" if wifi is on - opens awfully slow and no wifi is listed
    4) Trying to open "Settings>Wifi" if wifi is off - opens up normally
    I hope these helps you apple guys, please fix this issue as my iphone is spending my data plan since I cannot longer use WiFi.

  • I have the wifi gray out issue and have tried all the steps!

    This is a hardware issue and Apple SHOULD replace the phone even if out of warranty!!!!!!!!  This is the second phone that has done this and it is obviously an issue according to everyone else's post.  Apple find a solution for the problem before you manufacture another Iphone!!!!!!!

    these are user to user forums.  you are not addressing apple by posting here.

  • Iphone 4s wifi grayed out after updating to ios 8.1.2

    iphone 4s users any body facing wifi grayed out issue after updating to ios 8.1.2?..please help me out to solve it.

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If these don't work you probably have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

  • Airport Time Capsule Caused iPhone Wifi Gray Out

    My new Airport Time Capsule (2 TB) and my MacBook Pro connect via wifi, but my iPhone 4S (iOS 6.1.3 upgrade months ago - no problems) did not detect my TC.   The iPhone wifi icon disappeared while I was looking for my TC in the list of wifi signals and wifi is now grayed out in my iPhone Settings.  I tried the various remedies for wifi gray out many people apparently experienced upon iOS 6.1.3 upgrade, but none worked, not even delete/restore.  Does anyone have any suggestions?  Has anyone heard of this happening during TC setup?  Thanks.

    Apple claims the Airport Time Capsule had nothing to do with the iPhone gray out issue, which they say is an out of warranty iPhone hardware issue. The apparent solution is to purchase a new iPhone 4s for $199.
    I had my iPhone a little over 500 days. Let's call it 500 even, which is 720,000 minutes or 43,200,00 seconds.
    Qs: What is the probability that a wifi hardware flaw unrelated to my attempt to establish a wifi link to the TC would materialize in the very minute of a link attempt? What is the probability of witnessing the resulting the gray out the very second it occurred?
    (I know some of you are thinking the probabilities are 100% for me. Very funny.)

  • How to fix iphone 4s wifi grayed out after update ios 6.1.3

      how to fix iphone 4s wifi grayed out after update ios 6.1.3 ?
    for this problem , I try to fix several ways that hope can fix . it come form internet , youtube ,some one told , such as use lamp app , airplane mode , and freezing but it can not work anymore .

    http://support.apple.com/kb/ts1559
    After following the steps included with the link provided, if you are still unable to turn Wi-Fi on, please contact Apple for support and service options.

  • Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

    Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

    This is a user to user help forum only. You are not addressing Apple here.
    My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

  • TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

    Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
    Come on Apple.....get this issue sorted out!

    Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

  • HT201274 followed the instructions of erase all content and settings and still have WIFI GRAYED OUT.

    followed the instructions of erase all content and settings and still have WIFI GRAYED OUT.

    Is this the info you used to try to fix the grayed out issue?
    http://support.apple.com/kb/TS1559

  • After installing ios 7 on iphone 4s the wifi was grey out

    Got a prob after installing ios 7 on iphone 4S, the wifi and b-tooth not working

    See this discussion.
    https://discussions.apple.com/message/23311987#23311987
    It is a known problem with some iPhone 4's.

  • TS1559 iPhone Wi-Fi settings grayed out

    This is the 2nd time my iPhone wifi grayed out.
    Ever since I update iOS to 6.0.1, the problem keep on going.
    1st time restore, wifi back to normal but some game crashing.
    But 2nd time restore still could not solve the problem.
    Due to this problem, some Apps totally cannot use.
    Anyone can help me ?

    Read here:
    http://support.apple.com/kb/ts1559
    If nothing works, make an appointment at any Apple store.

  • HT201253 How to fix the Wifi grey out button

    How to fix the Wifi grey out button

    Same exact problem, and the linked how-to repair, does not fix the problem.
    Wifi is grayed out, iphone 4s, iOS 8.1.1 update (11/29,14) just killed the wifi dead. iOS 8 updates killed Bluetooth....
    I just don't understand this at all....

  • Hello , please am having a problem with my iphone 5 , the battery runs out quickly , also if i turn on 3G it will run faster , 15 minutes and the iphone battery will be out , and my final problem is that is "no service " appears a lot can you help ?

    Hello , please am having a problem with my iphone 5 , the battery runs out quickly ,another problem also if i turn on 3G it will run faster , 15 minutes and the iphone battery will be out . My final problem is that  "no service " appears a lot  especially when opening wifi or 3G , can you help ?

    Your battery is running quickly because your cellular data connection is weak.
    Is your phone carrier a supported carrier:   Wireless carrier support and features for iPhone in the United States and Canada - Apple Support
    For your no service issues:  If you see No Service in the status bar of your iPhone or iPad - Apple Support

  • If you're trying use your hotspot and connected to wifi on your iphone, does the wifi stop working and start using your data instead of staying connected to the wifi?

    If you're trying use your hotspot and connected to wifi on your iphone, does the wifi stop working and start using your data instead of staying connected to the wifi?

    Spencer Simmonds wrote:
    Thanks for the quick response. What you have said makes sense but there is no rhyme or reason to he data used. I reset my cellular data counter to zero so both sent and received read zero. I was connected to wifi and let the phone to go into sleep mode. I waited about ten minutes and sent myself the same email four times, each with a 750 kb attachment. It was sent to my .me address so it was push mail on my phone. Sure enough I checked a minute later while bringing the phone out of sleep mode and checked the data. It showed just 10kb sent but 1mb received which just doesn't tally with the 4 x 750kb mails received. It just isn't making sense.
    He knows what you asked and has already answered it!
    I thought I had read where the iOS4 (or maybe just the iPhone 4) was supposed to be able to keep wifi connections alive while inactive. If the phone is sitting there on a charger with a wifi connection available, why use the 3G?

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