HT1414 My iPhone A1203 failed during restore

I attempted to restore my first - gen iPhone using the latest version of iTunes on my Xp PC and it reported an unknown error during the restore process. I am now unable to reboot it or even get my PC to recognise it properly (windows reports a problem USB device) The phone was working fine previously. Any ideas or suggestions?

iOS: Restore errors 4005, 4013, and 4014

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My iphone 4S failed during a restore process

my iphone 4S failed during a restore process ..
message:
The iPhone [device name] Could not be restored. An unknown error occurred (4005).
when open itunes & my iphone connect to the computer is not detected ..
only screened cable to connect to itunes picture ..
my itunes version is 11.2.2
I have done a hard reset & there is no change
please can you help me ...

Hi apocalypse4405,
If you are getting an error 4005 during an iPhone restore, I would suggest using the steps in this article to troubleshoot -
iOS: Restore errors 4005, 4013, and 4014
http://support.apple.com/kb/TS5314
Thanks for using Apple Support Communities.
Best,
Brett L

TS3694 my iphone 3g fails to restore. i have tried to restore many times and in different computers but at the end of the restore process it keeps giving me an error message- 1015. can anybody help? thx.

my iphone 3g fails to restore. i have tried to restore many times and in different computers but at the end of the restore process it keeps giving me an error message- 1015. can anybody help? thx.

The phone was jailbroken. That's what that error indicates. You can't get help here. You can't get help from Apple.
Try Google.

HT1414 My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to all upon and need the r

My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!

If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig

Iphone 4 fails to restore error (-1), any solutions? Apple has none...

My five month old iPhone 4 is failing to restore and shows an error number of (-1). As seems to be standard of low customer service with Apple it is not listed in their troubleshooting guide online. Is there any way to fix this without sending Apple another few hundred dollars to fix it?

If you have tried multiple computers and were unable to get that to work, with a phone that is 5 months old, like I said earlier, it is under warranty. The only way to get past the cost of Apple phone support, which is only free for 90 days unless you purchase Apple Care, is to make an appointment at the Genius Bar of the closest Apple store and take the phone in. That is free support and they should be able to diagnose the problem. I'm not sure what you are referring to as a common iOS5 software problem, because if it was so common, there would be other posts here referring to it. Try the Genius Bar, they are the next step in troubleshooting.

Downloading new operating system iPhone 3gs freezes during restore

downloading new operating system iPhone 3gs freezes during restore

I was only able to restore the phone after booting into Windows and using the Windows version of iTunes. Kinda pathetic.

HT1414 my iphone 4 won't restore and update. It stays on the itunes connect picture

my iphone 4 won't restore and update. it stays on the itunes connect picture. i have tried all the suggestions for error 21 and they haven't helped

iOS: Unable to update or restore - Support - Apple

Why does my iPhone shut off during restore?

My iPhone 4 randomly shut off one night while it was charging. Now while the phone is unplugged, the screen is black. If I plug it into the computer and hold the lock button and home button for 10 seconds (DFU mode) I get to a screen with a USB cable and a blue itunes logo and I can see the device in itunes. In itunes there is an option that says "Restore iPhone...". After I click "Restore iPhone..." it begins to restore normally, but once itunes says "Preparing iPhone for Restore" my iPhone screen goes blank and the restore ends with a message that says "The iPhone 'iPhone' could not be restored. An unknown error occurred (2001)." I've looked all over the internet for solutions, but I can't find any. So if anyone knows what's going on with it, please let me know. Thanks.

Im having this same issue with various errors (1611, 21). Did you find a solution or does anyone else know how to resolve this? Thanks!

My iPhone 4 fails to restore. Using iTunes, at step 3 of 4, displays "Restarting Sync" and goes to step 1 of 4, and then forever.

It all started with a blank screen on a frozen iPhone. Doing the sleep and home button reset seemd to solve the problem, but then the apple logo started to show in the middle of calls, and finally, mail, camera, facebook and pulse apps failed to start, returning to the home screen after a few seconds. So it looked like a restore with ITunes was the solution. I was able to back up the iPhone. The restore process sems to start fine, but the process cycles forever, at step 3 of 4, display "Restarting Sync" and goes again. It seems it can´t pass from step 3.
I have tried doing the restore from recovery mode with the same result. IOS is 6 and ITunes is 10.7.
An interesting thing, is that as I kiled the restore process and disconnected the iPhone from the USB cable connected at the Mac Book and then used the phone as "Normal" it seemed that all the data and settings where restored, but not the apps; camera and mail keep failing to start, but the interesting thing is that the battery drains very quickly, in a matter of 4 hours.
Any suggestions or ideas will be very welcomed.

Try Recovery Mode:
1. Start iTunes.
2. Plug phone into a USB port on the computer, not an external hub or keyboard port.
3. Press both home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button alone until iTunes detects the phone in Recovery Mode.
4. Follow the prompts to restore.
If recovery mode doesn't work, you likely have a hardware problem that needs service/replacement

HELP ME PLEASE!!! iphone 4 fails to restore via itunes, error code -1

okay, so i have an iphone 4 and i updated it to ios 6.1, it failed to do so and shows the arrow and asks to connect to itunes. im freaking out, because the last time i tried connecting to itunes, it restored my software, now i does not. it keeps showing error code -1.
i checked on apple website, it says it may be due to security settings and asked to turn off firewall. but my macbook pro has firewall off, also mine is a new phone, not jailbreak. ive tried everything. nothing works. there r hundred other threads out there on the same error... nothing works... i tried all...
help me someone... Pleaseeeeee

T Aprigliano wrote:
Apple warranties/services the device not the person.
So as long as it's within it's 1 year coverage you'll be fine.
Apple Warranty
http://www.apple.com/legal/warranty/
iPhone Warranty > The warranty is only good in the country of original purchase

IPhone 3GS Restart During Restore Process

Hi, i have a 3gs 16gb, i have a problem since two days when i check safari, mail, msn just a moment after open the app this restart, and after 4 minutes restart alone, i think was a software problem and i restore today but when itunes was preparing the software to transfer on the iphone this restart again and appear wrong (9), but is recurrent, when i repit the process, just when itunes prepare the software to install this restart again...
please help me. i can solve that? or i need to go to technical assistance in my phone company?
thanks...

You are not talking to Apple here, we are just users, and many will view another users problem and not respond because they have no idea what to say or do, However, according to Apple's support document regarding restore errors http://support.apple.com/kb/ts1275
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

My iphone 5s fail to restore

Hi,
With regret this is to acknowledge that I am one of your FEW unlucky iphone users who has been struggling with the device ever since he purchased it.
I have been a great admirer of apple and its products. However this time it is a very frustrating experience which forced me to write this long email.
Hope someone would read it and help me !!
I purchased my iphone 5s in Dec 2013, just a year back.
Below are the device details:
IPHONE-5S SPACE GRAY 16GB-USA
Using this device felt like it worth investing so much of my hard earned money. I used to admire my iphone and flaut infront of my friends and collegaue.
I still believe it worth it.
Not many months passed when I started getting blackout problem. The device used to crash all of a sudden in between using any app and I had to use power button to bring it back on again. Initially this used to occur rarely, so I used to ignore it. Later on, as few more months passed, this problem occurred more frequently. Then I thought of taking help from apple support. They recommended me to get rid of few gaming apps then your problem should be resolved. Being a game freak, this didn't sound a good option to me, after all playing games on iphone was a totally different experience. However, I obeyed as the executive suggested just to ensure my device is safe.
Few more months passed, without any games on my iphone , this problem occurred again. Now even while using any built-in apps, it started crashing.
On few occasions it almost embarrassed me. When my friends asked me to click few pics from my phone and it crashed. Sometimes it happened that after crash, when I tried to power on, it didn't turn on. This is when I started to freak out, I mean what the heck has happened to my iphone. It was really frustrating.
After making many calls to apple support with many ticket numbers (all the ticket numbers are mentioned at bottom of this mail), all they understood was that there is some problem with my data on the device now. So they suggested me to restore my iphone as a new device without any apps and data. I did that and it ran without any problem for few days. However, after few more days, my mobile network signal went off and it always showed in searching mode. I thought this might be a carrier problem so I went to Vodafone store and got a new SIM. But this didn't solve the problem. The same SIM worked fine on my wife's iphone (I gifter her iphone 5s on her birthday), however putting it back on my iphone the signal didn't come up and it always showed me in searching mode.
Another call to apple support, another ticket number and same suggestion to try and restore as new iphone. I followed as my lord said, but the problem didn't resolve. After couple of more restore attempt, my iphone is now refusing to take any more restore request It is talking in terms of error codes now. Sometimes it threw error code, 1, sometimes, 9, sometime 12.
I took my iphone to apple service center and they declared it to be a hardware problem. Adding more action to my iphone experience, they said since this was purchased from USA, this cannot fixed in India. This was a great setback as I have no plan in near time to visit USA.
I tried to reach out to my friends if anyone of them or their friends are flying to USA I can handover my iphone to him. However, no one tunred up and dropped a penny to my begging bowl.
I am losing all hopes now. The status of my iphone now is, with almost a year of struggle, it is now kept silently in my cupboard. I am back to using my old samsung handset still trying to figure out when will i be able to use my iphone again.
This email, I know it has stretched a bit, is my last hope to reach all those helping hands. Please help me get my iphone back. Please bring back my happy days back using my iphone.
Looking forward for help !!
P.S: Ticket Numbers of apple support along with dates:
Regards,
Ashish
+91-9873800479

It looks this community is not active or the support team don't have time to provide their inputs for the problems posted on this community.

HT4623 my iphone update fail, and restore error code 4005, please tell me what should I do?

update ios7 fail,reminder saying need to restore, but fail also, error code is 4005.

If you have a phone with no Facetime, it can't ever be added. As you note, it is outlawed in several mideast countries. If you bought it in one of those, it is not an option for you.

IPhone 4 freezes during restore/upgrade to iOS 7.0.2

I have an iPhone 4 that was running iOS 6.1.3. I requested that my provider unlock my phone and they told me I had to back up and restore to proceed, which necessitated that I upgrade to iOS 7.0.2. When I tried to download the iOS 7.0.2 IPSW directly through iTunes, I received a message upon the completion of the download that the file was corrupted. I decided to bypass this step by downloading the IPSW directly from Apple and alt-clicking the Restore button to choose the file directly. Each time, the upgrade hangs about 30% of the way through, leaving me essentially with a bricked phone. Does anyone have any suggestions for how I might be able to successfully restore my phone?

I was only able to restore the phone after booting into Windows and using the Windows version of iTunes. Kinda pathetic.

Iphone shuts off during restore which causes error 9

Hello here, as I have mentioned in the headlines, I just got a Iphone from a friend and as soon as it reaches the apple in the starting process, it restarts. He claims it has been like that for over a week. I have tried fixing recovery, recovery mode, DFU, everything, seriously. When I am in recovery mode, I manage to get Itunes to recognize the device. I try to restore it but the device shuts down as soon as it begins the procees so I get error #9 (not responding device, like I unplugged it) I would appreciate any help so much.

Sadly it didn't work on my laptop as well. I have seriously no idea what to do. Any more help please?

HT1414 My iPhone A1203 failed during restore

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