HT1414 My iPod 2nd generation won't update to version 4.2.1. How can I fix this?
My iPod touch 2nd generation won't update to software version 4.2.1. It keeps giving me an error message [-1]. I have no idea how to fix this. Please help!
Ramona C
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
http://support.apple.com/kb/ts3694#error1
Similar Messages
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My ipod classic is still working, its not frozen or anything. It just won't sync up with my macbook and itunes. I recently realized that I had previously connected it to a PC just to charge it then it when i tried to connect it to my mac, it wouldn't sync up. Can someone help me figure this out? I don't want to lose all of my data though, like music, photos, or videos. Any help is appreciated! Thank you for your time!
okay, I don't know about the rest, but about the songs never actually loading onto your iPod, I found in another discussion how to fix that. I'm using Windows 7, so I don't know if the steps are the same, but the end result is the same. So go into your Start menu, then into accessories, right click 'Command Prompt' and click 'Run as administrator'. Then type in the following: netsh winsock reset then press Enter. After a few seconds it should tell you to to restart your computer for changes to take effect. Restart your computer, then restart iTunes, then everything should be working fine. It still takes forever sometimes to update the iPod, but eventually it will work. I've had to do this multiple times, so I'd suggest copying & pasting this solution into a notepad or Word document and saving it on your computer, so you don't have to go through the discussions again to find it. This tends to happen to me nearly every day unfortunately Hope this fixes that problem, but I'm not having any of the other problems fortunately, except for removing the artwork of the songs it updates without me asking it too. PS I think my problem may be with iOS 5, because iTunes 10.5 came out before iOS 5, and I think everything was fine before I updated my iPod, but I really don't know where the problem lies
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My ipod 5th generation locked me out for 23,504,646 minutes how do i fix this
my ipod 5th generation locked me out for 23,504,646 minutes. how do i fix this without deleting all my data or using icloud or itunes?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer. -
I updated my airport firmware and my Imac works fine, but my two Ipads won't connect to the internet now. How can I fix this?
Did you check your wifi settings and do a reboot?
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I can't access iTunes Match or make any Music or app purchases or updates after updating to iOS 6. No matter how many times I've reset my iphone4 and reentered my account information I can't assess my music in iTunes Match or purchase or update any apps or music. How can I fix this. On enabled devices iTunes on my computer shows my iPhone with ? marks.
This may help.
Fix for “No Content” on iPhone & iPod after iOS 4.2.1 update
The try the standar fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTues
- Restore the iPod factoery defaults/new iPod. -
Ipod duplicates albums. All the same artist, same everything. How can I fix this?
Ipod duplicates albums. All the same artist, same everything. How can I fix this?
All the details are the same. In my itunes library it shows as ONE whole album. When I import it to my ipod classic 160 gb it duplicates it about 4 times; it's quite irritating. It does that for 2 albums in particular and I have no idea why. Please help! Thank you.Hi alondres,
Welcome to the Support Communities!
Use the information in the following article to review the information in the iTunes database for the artist / albums you are having issues with. Make sure the information you want is exactly the same in the artist and album fields.
Playing and managing content in iTunes
http://support.apple.com/kb/HT1399#3
Editing Info
Each audio or video file in iTunes has several settings and tags that can be easily modified. These options can be accessed by selecting any file in the iTunes browser windows and selecting "Get Info" from the File menu. You can add song lyrics, artwork and set special playback options. The "Info" tab lets you edit information about the file including artist and album info.
Once you have updated the information, close the iTunes application on the computer. Then reopen and resync to your iPod.
Cheers,
- Judy -
how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.
Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again. -
Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?
Try running these songs through MP3 Validator to see if there any issues.
If nothing else, convert them to another format such as AAC via iTunes using the instructions in this Apple support document.
iTunes: How to convert a song to a different file format
B-rock -
I recently had to disable and enable all add-ons on Firefox. Now when I google something, when I hover over the website preview and click 'cached' it won't highlight the key terms anymore. How can I fix this?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
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All picture is very bright white( all faces look like ghost), safari background is black. My iMac 27" updated to OS x Lion. How can i fix this?
Hi ....
In System Preferences :
/Dennis -
I have been using OS X Lion for years. Last night I updated to OS X Yosemite. Now I cannot update either my iPhoto nor iMovie. How do I fix this? Telling me to go to the Support at App Store is not helpful as they are oriented to my MacBook Pro and not toward the theft of my iPhoto or iMovie. Is there any way around the App Store mismanagement of AppleID for these applications?
What happens when you try to download the new iPhoto and iMovie? Do you get any message and if so what is it? What do you mean by "theft of my iPhoto or iMovie"? Who do you think stole them?
One trick to try is to move the iPhoto and iMovie apps to the Trash in the Dock but don't empty as yet. Then go to the App Store and try to download the apps again. -
Ipod touch 4g wont charge via wall or usb plug? how can I fix this
My ipod touch 4g all of a sudde wont connect to chargers for more than a few second and my headphones keep disconnecting. I havent dropped it of anything, I was just using facetime when it happened. What could of caused this and how can I fix it? Please help!
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
My phone will only charge when completely dead. When charging it turns on as usual, however it discontinues its charge when the screen comes on. It won't charge again until it dies from 1% how do I fix this fast. I need my phone daily for work.
If changing out the charging unit and the cable doesn't work, bring the phone to Apple for evaluation
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How can I correct the issue of Safari not connecting on my iPad Air? It was working great 2 days ago.....now on September 20 it is not working! I have an internet connection but Safari will not open. "Safari cannot open the page because it could not connect to the server."
Hello Beckieor,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:
iOS: Troubleshooting Wi-Fi networks and connections
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
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