HT1414 my ipod will not reset after forgetting password

my 15 year old forgot her password an now her ipod want do anything.It just has "ipod is disabled"

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

Similar Messages

My ipod will not reset after several attempts

I recently bought a new Iphone and have successfully transferred my apps/data from my Ipod Touch (4th generation). I am now trying to "erase all content and Settings" via the settings button. All I get when the screen goes black is the apple logo. NO progress bar whatsoever. I have tried this several times even leaving the device (plugged into a power source) on all night long and still nothing. It simply will not reset. Is there something else I need to do? I have deleted all apps and anything else from the Ipod in hopes that would work but still nothing. It just locks up in the reset mode. Then when I restore it to stop the process most of the deleted apps come back. HELP!!
P.S. There is no Apple store nearby to help me with this so I'm hoping this forum will.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1212 ipod touch wont reset after forgetting password, wont recognize device

I am trying to fix a friends Ipod after her daughter forgot the password. I have tried everything I saw online where to get it in recovery mode, etc and nothing works. It wont recognize it, it wont restore it, it wont do anything.
Anybody have any ideas to erase everything and start from scratch this is frustrating.

What happens when you try to restore?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod will not reset

my ipod will not reset i've held donw the menu and select buttons to get the apple logo however it does not reset it states for me to go to the web site for support www.apple.com/support/ipod. Also, it does not recognized the ipod on the computer when connected. any suggestions

My ipod mini fell too the other day in school. I picked it up and the screen was blank. I've tried to reset it and I've hooked it up to the computer. Itunes wont come up and it has the battery icon less than half full. But when I charge my ipod to the wall or on my radio, press the button down for 10-15 seconds, the screen lights up and it works normally. I just got it fixed almost year ago when this exact thing happened, and i the warrenty is done. so someone please reply this with the solution. i don't feel like buying a new ipod, i rather just pay 70 dollars to send it in and get it fixed.

HT4235 ipod will not sync after mcafee vulnerability scan installs itunes update?

ipod will not sync after mcafee vulnerability scan installs itunes update?

When I tried the first time it asked me if i wanted it to stop syncing and to restore. It gave the choices of yes and cancel, i didn't click either because the option box went away and it just stopped restoring on its own. I did the store again and now it is asking if i want to set up as a new ipod or to restore to Andrea's ipod. Should I set up as new?
Thank you Espeon for the article

HT1424 IPSec VPN connection brings up login box but will not connect after entering password. Have tried this on both IPAD and IPhone 4. Can anyone help? thanks

IPSec VPN brings up login box but will not connect after entering password. Have tried this on both IPAD and IPhone 4. Can anyone help?

Uggh, it's so frustrating! I've googled every search phrase I can think of and this seems to be the only thread describing this exact issue. I'm always automatically logged into Facebook on my MBP but just to be sure I logged out and back in and it worked fine.
I gotta say, I wasn't a fan of the Droid I had preceding this iPhone, and from what I hear the iPhone app for FB is a thousand times better - not that I'd know personally because I can't log in!! - but I could always access my FB account on the droid. Just sayin...

HT1320 Classic iPod will not reset, what do I do next? Help!!

iPod Classic will not reset, what do I do next?

Need more info, did you reset it as
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
If it doesn't work, then leave the battery discharge till fully flat, by polaying some videos, if you can.

IPod will not reset no way, no how, but works.

5th gen 30 GB iPod about two months old will not reset. It isn't frozen, but it will not reset. I've done everything except restoring it and I'm hesitating to do that because I'm not sure how to back up all the music on the iPod to iTunes. There are more songs on the iPod than are on the computer. Is there some way to copy all the songs from the iPod onto the computer???

If it's not frozen, why would you need to reset it?

Ipod will not restore after update

I downloaded the new version to make app. to my ipod touch and I was told to restore my ipod to have the update. Now my Ipod will not restore and I have lost everything in Itunes also. What do I need to do?

I just did the install of 2.0.02 last and I had one dickens of a time restoring my library. Here is what happened to me. Right before doing the update it tells you that all of your music, videos etc.. will be removed from the Ipod Touch once the update is done installing. So I found a DVD and burned my library to it. Then I went ahead and did the install. It clean my Ipod Touch clean, but my iTunes library was still intact so I thought all will have to do is resync it but that didn't work. I tried and tried. I disconnected my external HD. Oh yeah by the way this is a new computer that I just bought and last night was the first time I used iTunes on it so I had to populate my library using iGadget.
Anyway, I realized that I didn't have manually manage my iTunes library unchecked I unchecked it and it began to sync the back up copy I had of my library. Did either of you back up your library before installing 2.02? Do you have a place where most of your music is stored outside of iTunes? You cannot have Manually manage library checked it won't restore if you do. Be aware though 96% of my cover art was gone with this restore. How annoying. I don't know if this is the information you were looking for but I hope I have been able to shed some light on the issue.

My Ipod will not reset.

Is it time for a new device? Nothing I do clears the screen. The last thing I was doing was to update the software. Now all that is on the screen is the iTunes logo and a cable pointing to the logo. It will not turn off or reset.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod will not reset or restore

I have tried to reset my ipod at least 50 times, and have download the update in an effort to restore the ipod but my computer doesn't recognize my ipod so the software cannot d/l to the ipod, what can I do, is it a software issue or a hardware issue. What can I do to get it going, if anything?
Ipod 5th Generation Windows XP

I am having the same issue. The computer will not recognize the ipod. I've seen both the folder with exclamation point and sad ipod icons. When I connect it to the computer I get either the apple or the do not disconnect screen. It sounds like the ipod is trying to start up but then there is a clicking noise and it starts up again. Is this a battery issue? None of the home remedies have worked (and I HAVE read and tried them). Where or how can I get this fixed?
Thanks.

Ipod nano 3rd generation , blank screen when attached to computer, ipod will not reset??? any help please?

Hi there,
I have just purchased a 2nd hand ipod nano 3rd gen. When I received it the screen was in working order but everything from the previous owner had been wiped. I attatched to computer and all seemed well, attached it then to itunes and at first it seemed to go ok, however screen then went blank and froze.
I am now unable to restart ipod. ipos is still being recognised by itunes so I tried to restart ipod whielst attatched to itunes to to try and put into play mode but still no joy, no apple appearing on screen.
Ipod was fully charged.
Any ideas please as I am not the most technical of people and its slowly driving me mad
Kind Regards
Lindsey

How did you try and reset the iPod? To reset the iPod, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together at the same time long enough for the Apple logo to appear. Don't be afraid to try this procedure more than once.
B-rock

My iPod will not work after initial install

When I first set up my iPod, I used the USB in the rear of my computer. Then I remembered that I use that port for my external hard drive, which happened to be disconnected at the time. When I tried to plug the iPod into one of the USB's in the front, I started getting errors saying that the iPod was corrupt. Mind you I just got it today!! So I tried restoring the iPod, but it still would not work properly. I got errors that say: "Ipod could not be restored. An unknown error occured (1415)" "There was a problem downloading the iPod software for the iPod. The requested resource was not found" "iTunes has detected an iPod that appears to be correpted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." Any suggestions?? Does the iPod need to go back??
Video iPod 5th generation 30 GB Windows XP

So I tried restoring the iPod, but it still would not work properly. I got errors that say: "Ipod could not be restored. An unknown error occured (1415)" "There was a problem downloading the iPod software for the iPod. The requested resource was not found"
are you using an itunes 7.0.0.70, or an itunes 7.0.1.8? to check, go "help > about itunes" and wait for the version number to scroll up from the bottom of the screen.
if you've got a 7.0.0.70, first try an upgrade to 7.0.1.8:
iTunes 7.0.1.8 Installer
if you still get the 1415 when using 7.0.1.8, let's get your iPod Updater logs to the Apple engineers for a look.
Open this folder:
C:\Documents and Setings\yourusername\Application Data\Apple Computer\iTunes\iPod Updater Logs
(You may need to show hidden files in order to see the Application Data folder. Open up My Computer, and in the Tools menu, choose "Folder Options..." Then go to the View tab, and then in the "Advanced settings", select "Show hidden files and folders.")
Send the files inside the iPod Updater logs folder as attachments to this email address.
In the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Ipod will not reset when pushing button(s)

When i push the volume down and power button for 8 seconds or longer, nothing happens except volume goes down. Is it frozen?

Hey blaheha,
Thanks for the question. You may find the following information helpful:
How to reset iPod
http://support.apple.com/kb/HT1320
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
Thanks,
Matt M.

My ipod will not sync after i got my computer back it wnats me to erase every thing how do i sync and still have all my apps and things like that

ive tried to sync my ipod touch 3gen but every time ive tryed it say i have to erase every thing to get my new songs how do i sync it with out having to do that

You can re download past purchases after you restore the iPod.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1414 my ipod will not reset after forgetting password

Similar Messages

Maybe you are looking for