HT1414 my itunes won't allow me to backup sync or do anything in the devices tab and i have my iphone plugged into the computer

I need awnsers asap?

In order to provide assistance, we need details such as what happens when trying to sync or backup the device.

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ITunes won't allow me to sign in, nor will it load the iTunes store.

It says I'm not connected to the internet, but I'm online. What's the problem?!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

ITunes won't allow me to play/sync to ipod a digital copy

I've just bought X-men Origins: Wolverine on dvd and it came with a digital copy, so i tried adding it to iTunes and that seemed to work but when i tried to play it, it plays (the seconds and minutes go forward) but with no picture/sound. When i tried to sync it to my iPod it said that I'm not authorised to play it on this computer. Thoughts?

Try creating a play list and then choose only the songs you want in that play list.
Then in iPad settings for music. Select manual selection and then just put a check mark by the new play list you just created. This way it only syncs this customized play list and not all of your music.
Sorry, I don't have specific steps in front of me. You can probably just search for a tip on Apple's website if you need specifics.
Good luck,
BFM

I got an iPhone today. The computer that had my iPod music on it is broken. So I am using a new computer. I have both my iPod and iPhone plugged into this computer. How do I make it so my iPod music stays on my iTunes so I can update my iPhone? HELP!

My computer broke and so I am using a new one to update the music on my iPhone I got today. I can't get my music from my iPod touch (that's plugged in at the same time) to stay on this iTunes. I have already authorized it and everything. I just need to be able to unplug my iPod and plug in my iPhone to get my stinkin music on there. Please help! I'm begging!

The ipod is not a backup device. The music sync is one way - computer to ipod. The only exception is itunes purchases: Without syncing:File>transfer Purchases
Copy everything from your backup copy of your old computer to your new one.

My ipod has 760 songs on it. I had to reload my computer that contained itunes. The new installation of itunes won't allow me to copy the songs into the library. What can I do?

My ipod has 760 songs on it. I had to reload my computer that contained itunes. The new installation of itunes won't allow me to copy the songs into the library. What can I do?

Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

HT201209 We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?

We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?

Sorry, but as KP guessed, Apple will not exchange the card, and you are correct that you can't use a US iTunes card in Canada. You will need to give or sell it to someone in the US.
Regards.

ITunes won't allow me to manage music on my device

So I just got a new hard drive, and I couldn't recover my library of music from my first drive, but it IS all on my phone. I've started to build a new library of music but iTunes won't allow me to manually manage the music on my iPhone without doing a complete sync, and erasing my first library. How do I resolve this?

It sounds as if you are trying to move it while attached to iTunes and move individual songs. In the Summary page of iTunes, do you have Manually Manage Music checked? If not, that is why you cannot move individual songs. If you change to manually manage music, it will give you a warning that it is going to delete all of the current music on the phone and only take what you manually move over there.

I downloaded an audio book, it shows up in my library, but there's nothing there? I was charged for the download? iTunes won't allow me to try to download again? Help!

I downloaded an audio book, it shows up in my library, but there's nothing there? I was charged for the download? iTunes won't allow me to try to download again? Help!

BobbyTrumbull wrote:
I downloaded an audio book, it shows up in my library, but there's nothing there?
How does it show up in your library if it's not there?
What happens when you selec it and press Play?

ITunes won't allow me to purchase HD movie

I just bought an ipad 2 (which is compatible with HD movie right?) and i want to buy my sister's favorite movies "Tangled" and "Toy Story 3" in HD so i can transfer those to my iPhone and iPad.
but my monitor isn't HD monitor yet, and iTunes won't allow me to buy the HD movie anymore
it kinda strange because i've bought some HD movie before, but now it says:
"This cannot be purchased in HD on this computer
To buy or rent this in HD, your computer and display must both support HDCP"
is there a way for me to buy those movies in HD without having to buy a new HD monitor or purchase it on my iPad ? because my pc has faster connection speed than my iPad.
Message was edited by: Bluecy

seig wrote:
I've got the same problem, Win7 and AppleTV.
Would be great if someone from Apple could answer!
Apple does not provide support in these forums. Everyone who replies, with extremely rare exceptions, is just a fellow user.
There are several different possible issues presented in this thread, so it's difficult to provide any ideas or suggestions since I can't tell which of the "same problems" you actually have. I'd suggest you start a new discussion detailing your exact issue, setup, country, software versions, etc. and perhaps someone can offer such advice.
Regards.

ITunes won't allow me to play a certain song

My iTunes won't allow me to play Paradise by Coldplay but allows me to play other songs. They told me to put my Apple I.D in and they recognized it but then it played another song. Help?

iTunes can play many different types of mpeg-4 videos that are not compatible with the iPod. iTunes can playback 720p and 1080p mpeg-4 AVC baseline 1.4 videos that can't even be played using AppleTV (or the iPod). So iTunes compatibility doesn't always mean iPod compatibility.
However, you can convert it in iTunes to ipod compatibility.
Highlight the movie in itunes, go to menu ADVANCED and select "Create iPod or iPhone version".

ITunes won't allow me to download anything. I get unknown error code 5002

ITunes won't allow me to download anything. I get unknown error code 5002... what do I do?
I am entirely updated.
I have rebooted.
I have exhausted this support website....
help.

I quote:
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

ITunes won't allow me to sync

iTunes won't allow me to sync my iPhone.
I've tried rebooting the pc and device.
pls advise.

I have the same problem
it wont ene get past preparing to sync
then comes up with failed to sync as another cync client is running. i have no other applications syncing with the phone.
It has only happened since the 4.3 update and updating itunes.
Any suggestions

My iTunes won't allow me to manually transfer my songs to my ipod

my iTunes won't allow me to manually transfer my songs to my ipod.
When I sync my music , it won't copy all of my songs. When I un-sync
my music, it removes all of my songs from my ipod. I never had this problem
with my older version of iTunes. Any advice would be appreciated!

I have a similar problem. After downloading a album from ITunes, i can not import to my gen 5 ipod. I get the message update your ipod but the update button is inactive and states ipod is upto date. What is going on?

When asked to put in a 24 didgit serieal number my serial numbeer has letters and it won`t allow me to type in when i put in the letter,what am I doing wrong?

when asked to put in a 24 didgit serieal number my serial numbeer has letters and it won`t allow me to type in when i put in the letter,what am I doing wrong?

If it has letters it is not a serial number. It is likely a redemption code.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

ITunes has stopped allowing me to import CDs. if I reboot it will import one, and only one. all was working fine before. the itunes diagnostics have all green lights

iTunes has stopped allowing me to import CDs. if I reboot it will import one, and only one. all was working fine before. the itunes diagnostics have all green lights

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

HT1414 my itunes won't allow me to backup sync or do anything in the devices tab and i have my iphone plugged into the computer

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