HT1414 My phone got submerged in water. Only the Apple logo shows up, off and on
My phone was submereged while running through a water obstacle. I did realize I was going to have to crawl through water. After that phone stopped working. What can I do?
Attempting to turn electronincs on after they have been wet is a very bad idea.
It may be possible to salvage the device.
Do not attempt to power it on, do not attempt to charge the device.
Try placing it in a bag of uncooked rice or silica gel for a minimum of 72hrs.
After this process, then attempt to power the device on.
If it will not power on, charge, or operate correctly, the device is beyond hope.
Similar Messages
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Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!
I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.
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HT1551 Apple TV 2 trys to start but fails. Only the apple symbols shows up over and over again.
I have the second gen Apple TV. When I start it up the Apple logo pops up then the device restarts its self. I does this in a loop it never loads up the Apple TV how do you fix this?
Hi, I'm having the same problem. Tried unplugging all the cables, then connecting with a micro USB to the computer. Opened iTuines, restored the Apple TV 2, plugged it back to the TV, still looping on startup. Cannot seem to get past the Apple logo...driving me mad!!
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as listed in the title, my phone just flashes on me no start up just flashes from the apple logo to shutting off and back and forth i did the update this afternoon (9-26-2012) and it still wont start up!!!
Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.
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i have erased my all phone contact list and then the message comes that it will be deleted with in an hour. but now my phone is not starting and only the apple logo appears on the screen. what should i do now..!
That number is for an apple server in the UK that is used for iMessage activation. A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number. I suggest you turn iMessage off. In settings/phone turn on dial assist. Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage. Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.
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I have restored my iphone 3gs after having only the apple logo, it took me through all the restore, a page saying 'congrats your phone is now unlocked', and allowed me to chose to set up from new or back up....yet still displays only the apple logo.
Restore as New...
Redownload your Purchased and Free Apps using the Apple ID you Originally used...
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I clicked on "Erase all Content and Settings and now my ipad is not working, only the apple logo appears. how to i reset it back?
Some please show me how to reset it.Here is some information from Apple:
http://support.apple.com/kb/TS3274
http://support.apple.com/kb/HT4057 -
I am trying to upgrade my macbook pro to os x mavericks， but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?
Hi there Candyleehoiman,
I would recommend taking a look at the troubleshooting steps found in the article below.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W. -
I"m restoring my ipad 2 but my ipad won't respond what shall i do. only the apple logo is seen but wont respond to restoring. please do help me email at [email protected]
FORCE IPAD INTO RECOVERY MODE
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"... -
I cannot open ipad 2 after i update to ios 7..only the apple logo keeps on displaying..please help..
I cannot open my ipad 2 after update to ios 7..only the apple logo keeps on displaying..please help..
Power-cycling or connecting to iTunes didn't fix the issue. However the iPad did restart, trying to install the update but it didn't complete and received a error once again. And now the iPad is stuck on the update screen with the progression bar beneath the apple.
The error reads, "The iPad could not be updated. An unknown error occurred (6)." -
My ipad2 is not responding..I want to restart it but i can get nothing but a black screen with only the apple logo and a small gear icon. It occasionally beeps but no other response. Any ideas as to what may be wrong and what I can do?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPad fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
my iphone 4 has this same issue, did these steps but when it was doing the software update, half way through my phone still wouldn't move pass the apple logo. help!
Please see the two articles below:
http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125 -
I have been given a iphone3gs today and after restoring it to factory settings like i was adviced to, my phone now wont boot up past the apple logo, it will switch to black screen if i press both buttons. I havnt managed to sync it to itunes. how do i get it to work???
Try to connect in recovery mode, explained in this article: iOS: Unable to update or restore
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my iphone 4 doesnt wants to turn on. i tried every step i found to restart it.. and is not working..
i restored it with my mac.. and after that the apple logo is in the screen and in my computer says "waiting for iphone"
but is like that for hours and nothing happen. i really tried everything.. i have the most new version of itunes.. my comp is ok. everything is ok..
i dont know what else to do.. some help?First, to get the tray open. You need to push harder.
Secondly, Does it have a wall power plug? If the battery is dead, it's won't work. Try to charge it with the wall plug adopter and not through the computer. Some USBs don't put out power so, are you pluging it into a Powered USB?
Try these and let us know.
OH! If you got it wet, you may have ended it. Did you get it wet? You could try putting it in a bag of rice, and hope it works.
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