HT1414 My search states that I have a virus, help
My I -pad states that I have a virus in safari ,I cannot use search,, help
Your search is wrong, unless you have jailbroken your iPad - I'm not aware of any viruses for iOS devices.
Clear Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't clear the message then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Similar Messages
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I want to purchase a month of cellular service for my IPAD2. When I use my ITunes password, it states that I have the wrong password but does not offer a way to reset my password. Please advise.
Read through this link and maybe you'll see something that will help you:
http://www.tech-recipes.com/rx/5827/ipad-3g-activating-purchasing-att-cellular-d ata-for-the-ipad-3gwifi/ -
how do you remove back up data from the memory storage? my storage data states that i have over 80gb of data used for back ups and i dont know why as i use a external hard drive as a time machine .now my 250gb flash storage is nearly full.. HELP!
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space. -
In a FORM search box that i have data saved, how can I go and see what is saved and edit it?
In a FORM search box that i have data saved, how can I go and see what is saved and edit it? Sometimes when I'm doing maintenance it all gets deleted and I would like to be able to see what I have saved before it gets deleted.
Try this - Form History Control extension: <br />
https://addons.mozilla.org/en-US/firefox/addon/12021/ -
Computer states that I have 12 gigs left how do I free up space?
computer states that I have 12 gigs left how do I free up space?
Check Boot drive is getting filled up > https://discussions.apple.com/docs/DOC-3521
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I deauthorized all my computers, but now it will not allow me to authorize my new computer. My account states that I have 0 authorized machines.
Welcome to the Apple Community.
You can't (only) de-authorise computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes. -
What is the preferred virus scan program for iphone? I believe that I have a virus. My phone will come on by itself and it appears to be recording audio. I have read about spyware/surveilance viruses that will record audio and take photos.
My phone is not jailbroken. I don't know what you mean about hacked. Maybe it is hacked? This is what is happening: About three times over the past few months I've noticed that my phone while "off" will come on (light up) and the screen shows an arrow towards the bottom; an arrow such that you would see on various "players" in order to "play" video or audio, I've searched my phone and cannot find any app that produces this particular screen though. Once I pick up the phone when this screen myseriously appears out of nowhere and press anything, it goes away and goes to the standard "slider" front page to unlock the phone.
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HT1349 I have just had an anonymous phone telling me that I have a virus how can I check
How can I check if there is a virus in my computer
I'd have to agree with Rudegar. If they didn't ask you to do anything or offer any kind of assistance, then it was probably a prank.
Keep in mind that nobody can tell you remotely that you have a virus, just out of the blue. Your internet service provider can detect suspicious network transactions that may be an indicator of malware (generally more so on Windows machines), but even then, they cannot tell you anything conclusively.
For more information about malware on the Mac, see my Mac Malware Guide. -
How can I transfer music from my ipod classic 60GB to my iPhone 4 music library, just by song or whole CD that I have bought? Help needed!
load the current version of I tunes on the laptop and sync the pod. Then sync the phone - you can select all or as much of the music you want to.
Also - if the music on the pod was purchased from the itune store in the first place, you should be able to redownload it to the phone for free, as long as you are using the same apple id that it was bought with. -
I can't open or receive hotmail emails on my macbrook pro, but i can on other devices. i changed my password, emptied the cache, tried using a different browser, etc. i think i have a virus. help!
Thanks for your help. that's not working either! ugh!!
I can open hotmail, but it's not formatting right, i can't open emails, nor send them.
Thank you so much for trying to help. I really appreciate it.
I understand that you can't get a virus by opening an email, but it seems way too circumstancial! This is my third mac -- because unlike PC -- I never had a problem. I understand this problem is not with my macbook, because every other website works fine -- it's hotmail! -
i can't update my flash player and i might have a virus help me out with any advice on getting my mac on track ?
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I have contacted apple support and followed the steps to uninstall itunes on my laptop, and then reinstalled itunes from the apple website. and when i connect my iphone to my computer it states that it cannot sync due to it not being the 64-bit version. I have done this at least 3 times now and it still won't connect. I am beyond frustrated. Granted, I use a PC for itunes as opposed to a Mac. However, I have never experienced this many problems and difficulties in the past. I have been use an ipod or iphone for at least 10 years.
First, plug off your iPod.
Then uninstall iTunes + all of Apple services (google them).
Restart the PC.
Install iTunes.
If that doesn't help, try this:
http://support.apple.com/kb/TS1567
You should consider moving to Windows 7.
Cheers. -
I recently purchased an Apple Mac Retina installed Office Microsoft:mac 2011 but will not let me open microsoft outlook - message is that I have to upgrade Office Microsoft:mac 2011. I only purchased this on the weekend!!!
Does the message say "update" (as in your title) or "upgrade" (as in your text)? Can you give us the exact wording (or a screen shot)?
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HT1338 how do I check that I have anti virus protection on my mac
how do I check that I have antivirus protection on my mac
jaspergreer wrote:
how do I check that I have antivirus protection on my mac
Your profile says you are using OS X Mountain Lion, so if that's true then you have all of Apple's anti-virus protection and if Software Update says you are fully up-to-date on all your Security, Java, etc. updates, then you are fully protected against all currently known malware that can impact OS X and Apple apps.
Keep Java (not JavaScript) disabled in all your browsers unless you must visit a site that requires it, and turn it back off as soon as you are finished to make certain you aren't one of the first to discover the next Java threat that will most certainly show up one day soon. -
I have a Mac (Mavericks) - Sophos virus detector has advised that I have a vrius - I opened Quarantine Manager - advised to clean up manually.
However, when unlocking the padlock to do the manually clean up - the " clean up" option was greyed out.
Please advise how to get rid of the vrius - It is called Mal/frame-AH
thank you
SueIt's a Windows exploit, harmless on a Mac. Emptying your browser caches should remove it (if it is still there)
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