HT1414 My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email for
My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email format?
Change it to an email address.
-> https://appleid.apple.com/
Similar Messages
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Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane
The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone. -
ive changed my security questions but when I try to make a purchase it still asks me to enter my old questions.. Why is that ?
The new questions show on your account on http://appleid.apple.com ? If they do then try logging out and back into your account on your phone (assuming that is where you are trying to purchase from) and see if the new questions then show on it.
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I have had my iPod for 8 days now. I had have no problem with the volume until today. Whenever I type, I can hear the sound of the keyboard clicks and whenever I lock my iPod I can
hear the click just when ever I try to listen to any videos, it plays but with no sound Please help me!Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
How do I reset my IPad 2 so it will recognize my new Apple ID? It won't let me download apps because it's still associated with my old email and ID.
Tap on your id in Settings > iTunes & App Store and log out of the account, and then log back in with the updated version of your account so as to 'refresh' the account on it (you updated your existing account with a new email address, you didn't create a new account ?).
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Please help ...support is not doing anything but giving me the links
Lightroom installed ...no issues. CS5.5 Web Premium downloaded the first file and a message screen popped up " unable to open these files . Search web or use a installed program. The second file of CS5.5 said it could not download because files were missing. I just formatted my hard drive and now only windows 7 is installed on the computer , except for lightroom and internet browsing programs , the one I am using is internet explorer.
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I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I downloaded different books on my iPad from iBook but when I try to read them the book isn't complete and I see lots of pages with error.
Have you tried closing the iBooks app completely and seeing if it works ok when you re-open it ? From the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If neither of the above work then you could also try deleting the app and re-installing it - as long as the books are still in the store and you use the same iTunes account as you originally used then you can re-download them for free : http://support.apple.com/kb/HT2519 -
When I try to download a "FREE" app is ask for my billing details, I put in the "CORRTECTLY" and it declines it, why ?????
You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards. -
I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?
The_Tonmoy wrote:
I have no communication with my that friend :/ So it means i need to delete those apps? There's no other solution to update those apps?
No. purchases are forever tied to the apple ID used to buy them. Delete them and buy your own copies. -
I signed up for iCloud and downloaded everything for it. According to my iTunes account, everything should be swell, but when I try to sign into the Cloud, it tells me my Apple ID is valid but it's not an iCloud account. What do I do??IC
Hi DesCoop,
You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
Sorry.
GB -
When I try to combine two pdf's, it asks for a permission password and says the documents are protected; however, I didn't put any protection/security in the documents. I assume it is a default security under the enhanced security settings of the Acrobat Pro XI which I recently purchased.
Acrobat (Pro or Standard) does not apply a "default" protection. It appears that someone or some other process has applied protection.
Be well... -
Hi All,
When I try to connect to wi-fi, it asks for a password. Then I got this question. If you don't know the password, check with the Wi-Fi network administrator, but how do I find the network administrator.Whomever provides the wi-fi.
To what wi-fi network are trying to connect?
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