HT1414 On Ipad, I can open Sky/BBC news etc, but when I click on an article with video, it will not load. Any ideas

On my Ipad2 I can open Sky/BBCNews etc. but when I click on an article with video, it will not load. Any ideas
I also lost all content from my diary

If the video is in flash, then the iPad can't play it natively. You need to use different browser apps to access flash content. I see Puffin, iSwiffer recommended a lot.
You may also want to see if BBC has an app. things sometimes work better through an app than they do just through safari

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I can open Facebook or Yahoo mail, but when I click to do something else the first time Firefox hangs up for at least 5 minutes.

I just went to Internet Explorer (which I am doing this on) and opened up Facebook and didn't have any problems, so I assume Firefox is the problem. However, I usually cut Firefox off when I get out because it also seems like it too often stays up after I get out of it.

Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
* https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
Problems using Facebook in Firefox
* https://support.mozilla.com/en-US/kb/Problems%20using%20Facebook%20in%20Firefox
Check and tell if its working.

TS1398 have been connected to my wireless network using a netgear sky broadband router succesfully for a few weeks, suddenly can't connect, network is showing but no signal - all other wireless gadgets are connected just fine - including iphone - any idea

my ipad 4 has been connected to my wireless network using a netgear sky broadband router succesfully for a few weeks, suddenly can't connect, network is showing but no signal - all other wireless gadgets are connected just fine - including iphone - any ideas?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1657 I rented movies on my iPad, they all downloaded, but when I click 'play' it says 'The requested URL was not found on this server'. What does it mean and how can I restore my rented movies?

I rented movies on my iPad, they all downloaded, but when I click 'play' it says 'The requested URL was not found on this server'. What does it mean and how can I restore my rented movies?

See this previous discussion:
https://discussions.apple.com/message/16962474#16962474

I have the iphone 3GS and recently downloaded the iOS 5.0.1 software. I can open my apps; however, after a few minutes (sometimes seconds) I am booted out of the app. Any ideas?

I have the iphone 3GS and recently downloaded the iOS 5.0.1 software. I can open my apps; however, after a few minutes (sometimes seconds) I am booted out of the app. Any ideas?

Dowload any new free app from the App Store.

I can open pages in new tab but then can't click on the tab and view it i can only click the x the close it any idea why?

I can open pages in new tab but then can't click on the tab and view it i can only click the x the close it any idea why?

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT1414 i have bought my Iphone 4s from USA and right now i am in India. How can i repair my phone in INDIA. when i contacted the image store they said, they will not repair it. friends can you suggest any possible solution

i have bought my Iphone 4s from USA and right now i am in India. How can i repair my phone in INDIA. when i contacted the image store they said, they will not repair it. friends can you suggest any possible solution

Because an iPhone warranty is only good in the country of purchase. You will have to take it back to the USA or send it to someone there to have them take it to an Apple store.

Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

The pdf is loading as html code. If you save it, it will download as :
605124.pdf.html
Change the extension to .pdf
And it opens and works perfectly, I just tested it:
Use this link to download it automatically:
http://saladeaula.estacio.br/arquivo.asp?dir=00/1020624/605124.pdf&num_seq=59828 4

I just purchased Time Capsule today. I ONLY want to use it as an external drive. I do not need it for Time Machine. I can see the TC in my finder, but when I click on a file or video to drag and drop, I get message that TC can't be modified. Help please

I just purchased Time Capsule today. I ONLY want to use it as an external drive. I do not need it for Time Machine. I need to free up room on my computer. As of now, I can't even load updates. I can see the TC in my finder, but when I click on a file or video to drag and drop, I get message that TC can't be modified. Help please!

I agree with Kappy.. passing files and especially via wireless is slow as slow.
Just need to be sure your TC is the new AC model??
And the OS on the computer is Lion?
Have you completed the setup of the TC via the utility? You do still need to get internet via the TC so it has to be plugged into the main router..
Give us the full picture of the network.
Then we can help you get into it.. whether you should put your files on it is another question.

HT6030 I would like to send an e-mail to a group of people I have the group created, but when I drag it to bcc or to it will not attach. can anymon help me with this?

Help I would like to send an e-mail to a group of people, I have the group created, but when I drag it to bcc or to- it will not attach. can anymon help me with this?

In a new email message window start to type the name of the Group you have in Contacts/Address Book in the 'To' field - it should self-complete when it recognises the name.
(Note: this only works with 'normal' Groups and not Smart 'Groups').

The firefox page constantly says "Connecting" and will not load any websites. I've also updated the firefox software via internet explorer with the same reslults can you help?

Internet explorer works perfectly and firefox will not load any websites

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in [[Safe mode]]:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Okay so about four days ago my ipad says it has apps to update but whenever i go to the update apps page it will not load and i have tried rebooting signing out but nothing will work, any suggestions?

Okay so about four days ago my ipad says it has apps to update but whenever i go to the update apps page it will not load and i have tried rebooting signing out but nothing will work, any suggestions?

If you are getting the blank app update screen, many, many people are having this problem over the last couple of days. It is a problem that Apple must fix now.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.

OXS server 3 with mavericks, it will not load up the assistant with open directory and will not allow me to use old open directory it was not a clean install just upgrade. any help or advise appreciated as i really need the server.

OXS server 3 with mavericks, it will not load up the assistant with open directory and will not allow me to use old opeopen directory and will not allow me to use old open directory it was not a clean install just upgrade. any help or advise appreciated as i really need the server.

I wonder if the disk being referred to is actually your iPod which is not plugged in. Maybe something has stuck thinking the iPod should be there.
Try completely removing all the iTunes related programs according to this method.
http://support.apple.com/kb/HT1923
Restart you PC and see if startup improves.
If it doesn't improve you need to consider the possibility that there is something else going on.
If The problem goes away, hopefully a fresh install will be OK.

I have several albums in my library that I cannot get onto my device. I have tried manually adding the albums, but it doesn't work. I can view the albums in "Music," but when I click on "iPhone" they are gone. How can I transfer them over?

Can't add albums in library to iPhone.

Full question: I have several albums in my library that I cannot get onto my device. I have tried manually adding the albums, but it doesn't work. I can view the albums in "Music," but when I click on "iPhone" they are gone. How can I transfer them over?

HT1414 On Ipad, I can open Sky/BBC news etc, but when I click on an article with video, it will not load. Any ideas

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