HT1414 PLEASE HELP, my iphone stuck on apple logo and i need my data

How to upgrade or restore my iphone 4 but to keep somehow my pictures and video, because my iphone stuck on apple logo. Already have 5.1.1 iOS on it. PLS what to do ???

Your data are already gone. If you don't have any backups either on a computer or in iCloud you are out of luck. The only option is to restore it from Recovery mode.

Similar Messages

  • TS3681 I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle

    I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle

    Same here. I tried to update my iPhone 5S and iPad 4 to 7.1 but iTunes wiped out them. This thing already happened for iOS 7.0.6 update. What happened to Apple? I am really curious whether Apple is aware of this problem.

  • Iphone stuck on apple logo and loading bar.

    Hey guys,
    My itunes seemed to crash while i was restoring my phone and now its stuck with an apple logo and an empty loading bar, also my sleep/wake/lock button doesnt work so i cant enter recovery mode, please someone help or point me in the right direction!
    Anthony

    I will help you to solve your problem, don't worry just follow as I say.
    1. Firstly it is not a big problem just do as I say.
    2. Connect your device to the PC and then launch the iTunes software.
    3. And then go for the option of 'Restore' in that iTunes.
    But if your device doesn't respond to it.
    4. Then try to update the iTunes software to latest version.
    And using windows OS means you need to uninstall the whole previous version of software and need to download and install the latest version of it.
    5. And if you are having the third party apps such as Antivirus and etc are installed then it will object your phone to respond to iTunes. So you need to update your iOS software at any cost, which is the only way to fix iPhone stuck on Apple logo.
    All the best

  • IPhone stuck on Apple logo!!! PLEASE HELP!

    I was restoring my iPhone and on my computer there showed an information that I have to wait a few seconds and my phone will start working again. There appeared that Apple logo on my phone and it's stuck.... what should I do? Please help!

    Don't wink, there always have a solution for problem. The following steps with a three-party sofeware which named iPhone Data Software can help you to solve it.
    First, fix the problem of iPhone stuck on Apple logo screen
    Second, restore data from iPhone directly
    Or
    Third, recover lost data from iTunes backup
    When the lost files are recovered, you can keep your Contacts, SMS, Photos, Videos, Calendar and Notes on your computer as a backup, to avoid losing your data the next time.

  • My iPhone 4S on iOS7 is stuck on Apple Logo, and it goes off, then back to Apple Logo again for hours. Pressing home button together with sleep button does not help. Plugging the phone to Mac and restart does not help either. What do I do?

    My iPhone 4S on iOS7 is stuck on Apple Logo, and it goes off, then back to Apple Logo again for hours. Pressing home button together with sleep button does not help. Plugging the phone to Mac and restart does not help either. What do I do?
    Have not backed up for months, so prefer not to lose the data.
    Thank you for your help in advance.

    Restore iPhone with iTunes on computer. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time of holding both buttons. Click the Update or Restore button that iTunes offers.

  • Iphone 4s is stuck on apple logo and the power button is broken.......Also, the phone has not been jail broken......HELP?

    iphone 4s is stuck on apple logo and the power button is broken.......Also, the phone has not been jail broken......HELP?

    Greetings bruce0bruce,
    It seems your device is not functioning, and the Sleep/Wake button isn't working as well. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPhone Repair and Service - Apple Support
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • HT1414 iphone stuck on apple logo idont want to update to 6.1.2or 6.1.3 i am happy with 6.1.1

    help iphone stuck on apple logo i bought second hand iphone 3gs running recently ios 6.1.1 i dont want to update to other ios help me

    Try a reset by pressing and holding the home and reset buttons.
    If that does not work, put the device in DFU mode (google it) and restore.
    There is no reason to stay on 6.1.1.
    6.1.2 and 6.1.3 are merely bug fixes, they neither add or remove functionality.

  • Iphone stuck with apple symbol and wont start up

    i updated my iphone and when it finished and went to reboot it just stays stuck on the apple symbol it constantly reboots and will never connect to my laptop i dont know what to do if anyone can help please do

    Hi,
    Luca224 & Ingo2711. Thanks for bringing this topic. on 29th Nov. I faced the same problem on my iPhone 3GS 32GB Firmware 3.1.2, iPhone stuck with apple symbol and wont start up. I have tried with 10 Seconds Sleep/wake-up button + home button to reset. But didn't work. Did google about an hour with many blogs. Finally I made a call to 3 iPhone care and spent 30 minutes and explained whatever I have done; iPhone customer care asked me to go to nearby iPhone service center in Sydney. BUT BY LUCK CLICKED ON iTUNE AND GOT THE OPTION FOR ONLINE FORUM FOR APPLE iPHONE. Many many thanks to Ingo2711 who has given the solution link and also thanks to Luca224 , who raised the issue. I feel, this is a common problem with iPhones those who using iPhone 3GS 3.1.2...... but try the link http://support.apple.com/kb/HT1808 and thanks to Luca224 & Ingo2711. PLEASE FOLLOW THE INSTRUCTION CAREFULY:
    1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
    2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off. _+(in my case - red slider didn't appear, but i pressed the Sleep/Wake button until the iPhone went off, finally it was just off... i was frustrated... tried 3 times with more patience )+_
    4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on. +_( Do exactly as it says)_+
    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again. +_(True ... for me it happened 3 times)_+
    5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. +_( I was nearly frustrated at my 3rd attempet; my thumb was hurting as I was holding the home button for few minutes..... but finally it worked yahooooooooooooooooo...... suddenly changed my decision.... about going to 3/Apple service center)_+
    6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
    Because you must restore iPhone or iPod touch, iTunes will not recover data from the device, but if it was previously synced on the same computer and the same user account, it should restore a backup (if available). See document HT1414, "Updating and Restoring iPhone Software."
    If you are still unable to restore the iPhone using this method, check Apple support for further troubleshooting and/or service options.
    Note: If you sync both an iPhone and an iPod touch to the same computer, make sure you select the correct backup to restore your settings from (don't select an iPhone backup if you have an iPod touch and don't select an iPod touch backup if you have an iPhone).
    **** ( BACKUP FROM YOUR iTUNES : MAC/PC; AS I GOT MY 95% DATA FROM THERE.... GOOD LUCK)******* IF IT WORKS PLEASE POST YOUR EXPERIENCE....*
    THANKS

  • Pls.help my iphone stuck in recovery mode and itunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..

    pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..

    Hi awison,
    If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Iphone stuck on apple logo with loading circle

    iphone stuck on apple logo with loading circle every 5 minuits.
    the problem is that it is not responding to turn off by pressing power + home buttons>
    Also when i managed to trn it off and press the home button while pluging the USB cable to get into recovery mode nothing happend and the computer doesnt recognize the i phone.
    Can any one help please to turn off my iphone and restoring it?

    Hi and welcome to Apple Discussions,
    If you can't restore the iPhone from recovery mode, it will need service.
    This article: http://support.apple.com/kb/HT1808 will walk you through restoring from recovery mode.
    This webpage: http://www.apple.com/uk/support/iphone/service/faq/ provides answers to Frequently Asked Questions about iPhone service in the UK.
    -Jason

  • Iphone 4 stucks at Apple logo and loading cycle. How to fix it?

    Hi, i have an iphone 4 v4.3.3. After i installed some tweaks, it now got stuck at Apple logo and loading cycle. I try to get into safe mode, but it doesn't work. What should i do now? Do i have to restore it? If so, what version can i restore to? Help me please! Thanks in advance.

    Hello i_rath
    You would need to restore your iPhone by following the steps in the article below. You would need to put your iPhone into recovery mode and then use iTunes to restore it. The version of iOS that will be installed will depend on what version of iTunes you are running.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Regards,
    -Norm G.

  • Help ! my ipad stuck on apple logo, and Error 21

    Dear,
    i got trouble with my ipad 3 global Ios 5.11... and somehow i accidently delete mu cydia since then i tried to restore it via itunes.. and when tried to update with ios 6 n finished, it stuck on apple logo and when i try to restore via itunes, it comes with the an error (21)..
    please lets me know since im getting desperate...
    thanks

    Your post indicates you have used Cydia, which is a software application for iOS that enables a user to find and install software packages on jailbroken iOS Apple devices. Since your iPad has been jailbroken,  we can't help you in this forum. Best bet is to Google for answers.
    You may have "bricked" your iPad and now have an $$$ paper weight. Plus your Apple warranty has been voided and the Apple Genius Bar/Support will not help you.
     Cheers, Tom

  • When i restored my iphone 5 it shows 4013 and 4005 error and my phone was stuck with apple logo and above some letters where also there in black and white colour .

    when i restored my iphone 5 it shows 4013 and 4005 error and my phone was stuck with apple logo and above some letters where also there in black and white colour . pls say me how to fix this plssss . my email = **********
    <E-mail Edited by Host>

    Wrong Forum

  • HT4623 erase all content and settings iphone stuck on apple logo

    erase all content and settings iphone stuck on apple logo

    Don't worry, just follow these steps to fix iPhone stuck on Apple logo
    => First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
    => Now install the iTunes application in your System and connect your Device with computer via Data cable
    => Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
    => Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
    I hope that will surely
    Thank you...

  • My Iphone 4s stucks at apple logo and restarts and cycling

    My Iphone 4s stucks at apple logo and restarts and cycling,am very ****** with this issue and itunes not able to detect my iphone

    Did you try recovery mode? Follow this article:
    If you can't update or restore your iOS device

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