HT1414 really struggling - have new ipod and I can't restore it
Have brand new ipod, kind of didn't want to synch, we're now in a restore loop - it won't complete the restore and is still in restore mode - is it security, i've turned these off, as far as i know. i have 4 different apple products all synched fine on this pc
At what stage of the restore does it freeze? What does the status bar say?
What happened when you tried to sync? Error message?
Apple says a restore loop is this. This does not sound like what you are experiencing.
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Similar Messages
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I got a new ipod and I can't get it to sync. Help!
I got a new ipod and I can't get it to sync.
You could go hunting for a fair price on a refurbished or restored Intel-based Mac or MacBook, as most early models of CoreDuo and Core2Duo can run Snow Leopard 10.6.8, and some much more recent.
The Apple Store's Special Deals section that is online has some fairly recent examples of hardware with an OS, original accessories as noted, power cord, and complementary one year coverage. Eligibility for extended AppleCare plans are noted & may be available for various items in the store. Subject to availability. Refurbished. Like new. The price difference can be about the same as the additional two year AppleCare plan may cost, so get that too.
Third party repaired restored or available through other channels vary in quality, quantity, condition, and may be lacking in some or most original accessories; they should include basic hardware as originally equipped and have the boot-install software disc set as intended for that build model & year specification, included.
Auction sites rarely have that much of a kit together, w/ missing discs, scruffy, extra fees, etc. On the other hand, companies that restore and repair Macs for a living and are authorized Apple service centers may have something, if you aren't in the market for something holiday new or really quick. Older models if reasonably refurbished can still shine years later.
Hopefully this helps somewhat.
Good luck & happy computing! -
My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...
There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend? -
I have new iphone and all data were restored but my music! How can I add my music from Itunes and new iphone?
Connect the old phone to your computer, right click on it in iTunes, and choose Transfer Purchases. That should put all of your music in iTunes except any tracks that were not purchased from iTunes. If you have any such you will have to retrieve them from the original source, or see: https://discussions.apple.com/docs/DOC-3141.
Apple also has this tip for copying data from an old phone to a new one. -
my mobile it's locked and i can't restore it or re-download the software again and it showing a message unknown error what do i have to do ?
Try to connect in recovery mode, explained here:
iOS: Unable to update or restore -
I accidently put my old 2nd generation Ipod nano through the washer a few years ago. Well after that it would no longer work do to water damage. After a while i got a new Ipod (the same type) and was able to get new songs to put on it and what not. Well i was playing around with the one i washed opne day and found that i could still restore it on iTunes. However, it wont let me restore it without losing all of my music and what not that i got for the new one. I would like to continue to use the old one, but I am afraid of losing all of my current stuff. Does anyone have any suggestions as to how i can restore the old and keep the new? I am in desperate need.
Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD. -
New iPod and I can't drag and drop in iTunes
MAC OS X 10.6.6
I've just been copying my songs across manually to my new 160Gb iPod and now I can't, I can't move any songs to the left hand side, iPod, Playlists anything. Can you help me please?From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I got a new iPod and I can't buy any apps
Today is my birthday and I got a new iPod. When I tried to download a new app I had to answer security questions. But I never set that up please help
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I bought the new Ipod and I can´t buy anything
Ok this is the thing, I need to recover my password, and I asked to send an e-mail to me with the steps I need to follow to get it fixed, but the thing is that I havent recive the e-mail since yesterday, what can I do?
Click here and request assistance.
(74911) -
Please help ??
I have this problem on my wife's 4. I see your comment is in 4S, my 4S is fine so far. Have you taken it to Apple or your service provider?
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I have an iBook G4 running on OS X 10.4.11 and I just got a new ipod and can't figure out how to get it updated to be able to sync my ipod PLEASE HELP
You could go hunting for a fair price on a refurbished or restored Intel-based Mac or MacBook, as most early models of CoreDuo and Core2Duo can run Snow Leopard 10.6.8, and some much more recent.
The Apple Store's Special Deals section that is online has some fairly recent examples of hardware with an OS, original accessories as noted, power cord, and complementary one year coverage. Eligibility for extended AppleCare plans are noted & may be available for various items in the store. Subject to availability. Refurbished. Like new. The price difference can be about the same as the additional two year AppleCare plan may cost, so get that too.
Third party repaired restored or available through other channels vary in quality, quantity, condition, and may be lacking in some or most original accessories; they should include basic hardware as originally equipped and have the boot-install software disc set as intended for that build model & year specification, included.
Auction sites rarely have that much of a kit together, w/ missing discs, scruffy, extra fees, etc. On the other hand, companies that restore and repair Macs for a living and are authorized Apple service centers may have something, if you aren't in the market for something holiday new or really quick. Older models if reasonably refurbished can still shine years later.
Hopefully this helps somewhat.
Good luck & happy computing! -
MY wife and I share and Apple ID . We both have iPads, iPods, and iphones
all our purchases in iTunes , apps and iCloud are on this . If we create a new ID for one of us do we lose any of the data and purchased material or do we still share?I would suggest that one of you retain the existing AppleID and use it for the iTunes Store, iCloud, and Messages on their iOS device and/or Mac accounts.
Then, the other one of you can create a new AppleID.
You then have two choices for how to share your existing store purchases:
1) You can try the new "Family Sharing" feature: http://www.apple.com/ios/whats-new/family-sharing/
2) Or you can simply continue to use the original AppleID as your "iTunes Store" login on all of your devices (yours and your wife's), yet use a different AppleID to login to iCloud and Messages.
Family Sharing is supposed to be the solution to the problem and does indeed have some interesting shared features. However, just using the same iTunes Store login has worked reliable for years.
The important this to realize is that in iOS and Mac OS, the logins for the Apple Store, Messages, and iCloud are all completely separate and can be independently configured. So, you can each use your own AppleID for login to each of those services. Just make sure to both login to the iTunes Store service using the same original AppleID. -
I used my apple ID for my daughters new iPod and now we have the same number! Please help
I just started up my daughters new iPod and use my apple id and now we have the same number! How do I change this on my daughters iPod? I want her to be able to use my apple ID but I'd like her to have her own number... Is this possible?
Create a new ID for her:
On the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Continue to use the common ID for Settings>iTunes and App stores. -
I am new to apple, i have an itunes account and want to start collecting music ect. i also have an ipod and i have erased all content and i have a picture of a power lead entering a itunes logo?
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
I have a new ipod and added all my apps to it. When I sign in to Words with Friends it says that "user name is already in use" because it is linked to my old ipod. How can I use the same user name with my new ipod?
Was the iPod setup via iTunes on this computer?
Setup via wifi?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
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