HT1414 screen has stopped rotating

Just purchased new iPhone 5 a week or so ago. The screen has stopped rotating when in Safari or Mail.
Is there a quick fix to this problem? I have already tried a restart.

SCREEN ROTATION
Lock the screen in portrait orientation: Double-click the Home button, swipe the multitasking bar from left to right, then tap icon with the circular arrow in a square. Read this

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Is there a lock symbol at the top of the screen next to the battery indicator ? If there is, then depending on what you've got Settings > General > Use Side Switch To set to (rotation lock or mute notifications), then you can lock/unlock the rotation by the switch on the right hand side of the iPad above the volume switch, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
If there isn't a lock symbol then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Is there a lock symbol at the top of the screen next to the battery indicator ? If so, then depending on what you've got Settings > General > Use Side Switch To set to (rotation lock or mute notifications), then you can lock/unlock the rotation by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. If you have the newer ipad just swipe up on the home screen and the shrotcuts will come up and there will be a symbol for screen rotation lock (make sure its off)
If there isn't a lock symbol then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Hi ismailsurve,
There are a few things to check if your screen isn't rotating correctly.
iOS: Screen does not rotate
Note it says "iPhone or iPod touch", but it applies to the iPad as well.
Best Regards,
Nubz

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iPhone, iPad or iPod screen will not rotate, fix
http://appletoolbox.com/2013/03/iphone-ipad-or-ipod-screen-will-not-rotate-fix/
 Cheers, Tom

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Is there a lock symbol at the top of the screen next to the battery indicator ? If so, then depending on what you've got Settings > General > Use Side Switch To set to (rotation lock or mute notifications), then you can lock/unlock the rotation by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
If there isn't a lock symbol then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Do the letters not work whichever app you are in e.g. Mail, Notes, Safari ?
Have you tried a reset to see if the entire screen works when the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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You didn't look hard enough:
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
$269
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149

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If it's in a particular app, force quit the app.
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HT1414 screen has stopped rotating

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