HT1414 Switching on I get an iTunes, blue,circular logo and an usb plug pointing to the logo?
When I try to switch on my iPad I do not receive the usual password window instead I receive an iTunes blue, circular logo in the centre of screen with an USB plug and cable pointing to the logo?
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Similar Messages
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I was trying to transfer itunes to my macpro from my iphone 4 and the phone froze up with the itunes logo and a usb cord looking like its suppose to plug into the itunes.. Now my phone wont go past that screen and i cant use the phone at all... Help if you can?
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
I was trying to update my ipad operating system and I thought it was done. When I disconnected it from my computer the ipad went blank then the apple logo appeared midscreen with an elongated oval across the screen under it. Now nothing on the ipad works. I think it was backed up on my computer but I can't find anything that will allow me to sync the two or regain functionality on my ipad. Any suggestions?
Hi,
I would put the ipad in recovery mode and redo the update, once that is done you could restore the ipad from your backup and you would not lose any data.
http://support.apple.com/kb/ht4097
Ricc -
The iOS 7.0.6 update failed, my iPhone 5S disappeared from iTunes and now is displaying a picture iTunes logo and a USB plug and black backgraound. Turning it Off and On didn't fix it. iTunes doesn't see it. Any suggestions?
Thanks, Lawrence.
I've tried http://support.apple.com/kb/HT1808 and other suggestions first, which turned out unrelated.
I've finally fixed the issue by plugging the cable in the USB 3 ports in the back of PC instead of the ports in the front, the iTunes saw the phohe and the recovery started automatically.
In the hindsight, I realized that the either the required prerequisite iTunes 11.1.5.5 update installed a USB driver incompatible with my PC's front side USB ports that I always used for my iPhone syncing prior or it was always
incompatible, but worked in all modes except the recovery.
Cheers,
Michael -
I UPDATED MY IPHONE 4 AND NOW IT WILL NOT TURN ON. ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
plumbin wrote:
.... ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download -
Why am I getting a blue box with question mark instead of logo image? It happens in my signature (in gmail) and in mailchimp (again, only with the logo).
The question mark in the box, if it looks like this: means that safari cannot find the linked image. On windows machines, this would be the equivilant of the small "page-with-a-red-X" logo that appears in the same scenario. Check the reference to the image and make sure that the image is in the correct location, and is accessable by the reference.
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I Tried to update my iPad to iso7 and now all I get is a pic of iTunes and a USB plug. Help what do I do now
You have to connect your iPad to your computer now and restore the iOS software with iTunes. The update went bad. Read about how to do it here.
iTunes: Restoring iOS software - Support - Apple -
How do I get my itunes off my iphone and onto a computer to transfer to a new phone?
How do I get my itunes off my iphone and onto a computer so that I may transfer them to a new phone?
What do you mean get itunes off your phone? YOu don't do that.
Are you trying to transfer data from your old phone to your new phone?
If so take a look at this link http://support.apple.com/kb/HT2109 -
I have a new iPod touch. It shows a picture of a USB plug going into the iTunes logo. Can't get it to do anything. What do I do?
You really need to repair your computer.
Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
My Ipad has frozen after updating, it has the itunes emblem and a usb cord image on the screen, what do I have to do to get it working again?
You need to start the latest version of itunes on your computer and connect your iPad in order to restore it.
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My screen shows a USB cable pointing to the ITunes icon. What is my next step? I can't do anything from there on.
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My ipod is displaying the itunes logo and a usb cord. I've tried resetting it but it didn't work. Any suggestions?
Your in DFU mood do this:
iOS: Unable to update or restore
Follow these steps to perform a recovery-mode restore on your iPhone, iPad, or iPod touch
You may need to perform a recovery-mode restore if you experience any of the following situations on your iPhone, iPad, or iPod touch. The device:
Displays the Apple logo with no progress bar or a stopped progress bar for over ten minutes.
Restarts but never displays the Home screen.
Is no longer recognized in iTunes after an update or restore did not complete.
Automatically goes into recovery mode after having an issue while installing an update or performing a regular restore.
How to perform a recovery-mode restore
If your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
Additional Information
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. -
Hi there,
Can someone please help. My IPhoneS stopped working right after I did the latest update which was yesterday. Now, the phone does not work at all. When turned on, the screen shows a picture of USB cable pointing to the ITunes logo. I have tried just about everything, and cannot get it working. It's like it is frozon. My ITunes does not recognize my device. Cannot dial out either. I desperately need to get it working. Can someone please help me.
Thanking you in advance for your help. :-)The update did not do anything.
AT&T cannot and will not do anything, they do not provide support for iPhones, Apple does.
The issue is not with the iPhone or iOS if you've reset network settings and tried forgetting the Wi-Fi Network, it is specific to the network.
Check the settings on the router, try disabling the security settings first... that will clarify the issue is not with the device but rather the Network. -
After adding the latest update to my 5c iphone, the screen was black, with the itune logo in the center, a white arrow below it point to the logo, and below that, what seemed to be a white lock, but it had a long white line reaching the bottom of the screen. I can't get the phone to start. The white apple appears and then I get the same logo, arrow, etc. What can I do to fix this? Thanks for any assistance.
i m also put passcode in my iphone...but i dont know that how i know that my passcode is crack by someone???and same as police is not interested to find out it..
i want ma iphone backkk........... -
i just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?
The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer that is running iTunes. Getting started guide : http://support.apple.com/kb/HT4053
The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad
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