HT1414 tooggling power loop - how to backup data

My phone is toggling in a power loop between the apple icon (what you get when you shut it down) and the lock screen. I downloaded icloud on my computer to tried and backup all my data, videos, etc. I don't think I have the icloud app installed on my phone and now can't get into it to add it. Is there any way to recover my data? From what I've read, i'll have to do a factory reset.

Hello Kim,
Thank you for providing the details of the issue you are experiencing with your iPhone. I understand how important it is to keep the data on your iPhone. Have you attempted to back up your iPhone using iTunes?
The following article has steps to back up your iPhone using iTunes. I recommend resetting your iPhone as described in the steps below and then trying to create a backup with iTunes using the steps in this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Once you have created a backup, I recommend continuing with steps 4-6:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on),reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
You can find the full article here:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Message was edited by: Angeal_Hewley03

Ah, I see. In that case your life will be much easier if you convert your library back into a portable format before you attempt to migrate it.
The normal location for the iTunes Library.itl file is the iTunes folder at <User's Music>\iTunes though it is possible that you have previously moved the library separately from moving the media folder, or you could have your media stored outside the designated iTunes Media folder.
Here are the typical layouts for the iTunes folders:
In the layout above, with the media folder (everything in the red box) inside the library folder, the library is considered to be portable. You can rearrange things to make a split library portable by taking a number of small steps which don't break the library.
Before you start any media files that are outside of the designated media folder will need to be consolidated. N.b. Your iTunes Media folder location should be on the target drive that you are going to build the portable library on. If you have the bulk of your library is stored in a folder on an external drive that is not currently designated as the iTunes Media folder then change this property (Edit > Preferences > Advanced) before consolidating.
If the library is in the old style layout then it should ideally be be upgraded to iTunes Media Organisation (Library > Organise Library > Rearrange files in the folder <Media Folder>) to ensure that iPod Games, Mobile Applications etc. are brought inside the media folder.
The basic non-fatal manipulations are:
You can connect to an alternate set of library files by holding down Shift (Win) or Option (Mac) when starting iTunes.
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If you have already moved/copied the media content from a subfolder of the library folder to a different location then you only need to copy the library files for it to appear as if you have moved the entire library in the way allowed above. I.e. just copy the library files into the parent folder of the media folder.
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In essence all you need to do to make your library portable is copy the library files into the parent folder of the media folder on the external/secondary drive and use the hold-down-shift/option-when-starting-iTunes method to connect to it. Other manipulations may be required to normalize the library so that the library and media folders have standard names.
tt2

HT1414 tooggling power loop - how to backup data

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