HT1414 Tryed to update from ios 4.1 to 5.1 . Download was succesful but could not update cause firmware was not compatible

Having hard time updating from 4.1 to 5.1 error mesage stating firm ware is not comppatible after succesful download will not update.

Which iTunes version is your computer running? You need the latest version of iTunes to install iOS 5.0.

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Trying to restore from backup of IPhone 4 onto New IPhone 5 - Message "ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

Hi
I'm trying to restore from backup of IPhone 4 onto New IPhone 5 in iTunes but getting message:
"ITunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored".
I've repeated the backup of my old phone but I'm still getting the same message.
Any ideas please?
Ger

I just spent 3 hrs with AT&T tech support. No visual voicmail! i wiped phone 3 times, reset. everything no visual voicemail.
I can access it through dialing holding down 1 then enter password, bu t Visual voicemail is DEAD. ATT says apple has major bug and fix won't be out until OCT 5th.
If you Google it it lights up like a cristmas tree! Verizon is also inodated.
1. Fake Map app usless Apple is fixing it though
2. Batt is a joke, last like 2 hrs
3. No visual voicemail
4. Face time on ATT no longer works on cellular data per apple design.
We need Steve Jobs!! he would have fired somebody for all these mistakes.
Nopw i am locked into crashing my car because i have to type in numbers to here voicemails.
Come on Apple send us a rebate or a Iphone 5 that meets the specs stated on the box and advertisments.!!
We love Apple and dedicated, but this one is a joke.
Not to mention you jacked us all being locked into 2 year plans with Verizon or ATT.
No face time unless i buy a Bucket of 5 gb over celluar? give me a break Take care of us apple Buy ATT and igve us unlimited plans with facetime and data you got enough money!

TS2972 I can see the song titles in itunes shared library on my new imac but songs will not play. I have a pc with wifi network that the main music library is on. tried saving songs from pc to an external drive then to new mac but thats not working eithe

attempted to transfer itunes music from pc to new imac. didn't work. apple suggest using sharing method. main library of music is on pc. did those steps and shared library shows up on mac but when you click on the song to play it doesn't play or maybe ther is no content? any suggestions?

Hi there,
It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W.

Firefox won't launch--using Apple Snow Leop. Tried to download new FF but could not. Am working from Shanghai.

I used Firefox last night to check my bank account balance
Forgot to log off before going to bed.
In morning my Apple laptop was frozen, so I turned it off.
Then after restart Firefox would not launch.
I am using Safari to send this, but need to get back to Firefox.
I am a US citizen working at Tongji Univ. located in Shanghai.
thank you....paul j. tremont

Starman, I'm sorry to waste your time. I had been assured by my employer that our MSDN subscriptions were going to be renewed, but I just checked the subscription status and it shows that it expired July 1st. I had just used it right before the 1st, and I was thinking it didn't expire until the end of July. That would probably explain it, huh? It's weird though, that I'm not getting the grayed-out icons. Again, sorry to waste your time. Thanks. Joe

I tried to upgrade from cs6 to cc, some programs have been successfully upgraded but some not. Problem with PS. Here is the problem: FATAL: Payload 'Camera Profiles Installer 9.0.0.6 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_d

Hello, I'v been using Adobe creative suite for a real long time and this week end I upgraded to CC. Most of the applications have been installed. Unfortunately I'm not able to install Photoshop and After Effect. Here is the problem:
FATAL: Payload 'Camera Profiles Installer 9.0.0.6 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db
Anyone has a solution for me?

I have recently started having this problem in PSE8. The Adobe workaround
did work, but I don't fancy having to re register each time I use it.
What I have discovered is that it's nothing to do with the image metadata as it occurs before any image is opened.
It SEEMS to only occur if you use file/open with to open an image in the editor - IE start PSE with that command.
If you close elements down, and start it using programs/PSE/Elements (or your desktop shortcut) - the panorama feature magically works.
Each time I've opened the editor 'automatically' using image/open with, it seems to create the problem.
Hope this helps

I made a Blurb book through Lightroom 5, on another computer, backed it up on an external hard drive and tried to import it into my imac. I got the picture files, but could not get the book I had worked on. How do I find my book?

I made a 'Blurb' book using Lightroom on a computer that was not mine. I backed up the book on an external hard drive and then tried to import the book into my imac. I wasn't able to retrieve my book. The photos I used for the book project are there, but the 45 page book I made is not there.
What do I need to do?

You would need to go to the computer containing the book.
Select the saved book in the Collection panel.
Go to Grid View [ G ] and select all the images [Cmd/Ctrl][A]
File>Export as Catalog and store on media you can use to transfer
Bring this catalog onto your computer
File>Import from another catalog and bring the transitory catalog into your master catalog.
It should bring the images, your collections (including your book) and other settings into your own catalog.

I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work now.

I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work. I started the download and it said that it had 6 hours remaining, so i just left it overnight. The next morning it was working fine, but the ios 6 didn't download. I looked at it later and it had the turning on screen with the loading bar under it. It stayed like that for a while and the bar didn't move. I needed to use my phone so I tried to make it go to the home screen, but nothing happened. I held down the lock and home button for a few seconds and everything went black. I tried to turn it back on and all it has done all day is stayed on the turning on screen. I tried plugging it into the wall, and nothing happened. I tried connecting it to iTunes, and nothing happened. I don't know what I need to do to get it to work.

OMG is working OMG OMG OMG Thanks alot dude!

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

HT201210 I was trying to update my ipod for ios 6. It got downloaded but could not update my ipod. my ipod screen is now showing one message usb -up arrow-itunes, can anyone suggest something please.

I was trying to update my ipod for ios 6. It got downloaded but could not update my ipod. my ipod screen is now showing one message usb -up arrow-itunes, can anyone suggest something please.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Trying to update iPhone firmware and it's making me download update all over again!

Hi all,
Alright so I am trying to update the firmware on my iPhone 4 which currently has iOS 5.0.1. I plugged it in, opened iTunes, and clicked update. I went through the agree/disagree and the "backup/don't backup" popups Then, iTunes started to download the firmware update. After two hours of download time, it finally finishes. I unplugged my iPhone to make a call, then plugged it backin to go ahead and install the update. I go to my iphone on the left hand column of iTunes, click update, go through all the same popup windows and then iTunes stars to download the entire update all over again!!! I even checked the library directory where iTunes downloads the firmware/restore files (.ipsw files) to, and notice that the original update file is still there (iPhone3,1_5.1.1_9B206_Restore.ipsw), and it is downloading the exact same file all over again. Why is it doing this? I don't want to have to wait another two hours!
Thanks for any help,
James

Try shift-clicking (windows) or option-clicking (mac) on the Check for Update button in iTunes and when prompted navigate to the .ipsw file.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

Put your phone in DFU mode,
Hold the Power Button (3 secs)
Continue holding the power button and also hold the home button (15 secs)
Release the power button while continuing to hold the home button (10 secs)
Your device should prompt with the "Connect to iTunes Screen"
Restore.

Tried to install OS X Yosemite on my MacBook. Got message that it could not be installed on my computer due to error while extracting files from package "Essentials.pkg". When i quit the installer as recommended it goes in a loop and gets stuck.

Tried to install OS X Yosemite on my MacBook. Got message that it could not be installed on my computer due to error while extracting files from package "Essentials.pkg". When i quit the installer as recommended it goes in a loop and gets stuck.

Hey corrafromlondon,
Thanks for the question. After reviewing your post, it sounds like the installer file isn't working. Have you tried deleting the installer and redownloading the installer? I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
How to install OS X Yosemite on your Mac - Apple Support
you can find the Yosemite installer app in your Applications folder or Launchpad.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. Using WinVista Homebasic. Please help?

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. I can access the contents of the device via the connection leads using 'My Computer' but not through Itunes as the message always appears!! Using WinVista Homebasic. Is this a known fault with the Ipod4 and VISTA? It works okay on a laptop, however, I would like an expert to take me through the steps to sort out my home desktop computer? Please help? Thanks in advance
I

Try this previous discussion:
https://discussions.apple.com/message/11240674#11240674

When I updated my MAC I lost all my movies from iTunes. They are still on my hard drive but will not reappear after I reset my preference in advance section. How do I fix it?

When I updated my MAC I lost all my movies from iTunes. They are still on my hard drive but will not reappear after I reset my preference in advance section. How do I fix it?

If they are still on your Mac's drive then you should be able to add them back into iTunes via File > Add To Library

HT1414 Tryed to update from ios 4.1 to 5.1 . Download was succesful but could not update cause firmware was not compatible

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