HT1414 trying to update ipod software, there is an update but wont do it, as keeps saying backup corrupt or not compatible with ipod i give up
I have an Ipod touch, I am trying to download new software which it is saying there is an update, but it wont do it as it's saying it is corrupt or not compatible with the Ipod, I ipod is connected to Itunes through my computer.
Kathy
Try deleting the downloaded update file and then try updating again. A new copy will be downloaded.. It is located here:
IPSW file location for Mac and Windows
Similar Messages
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BACKUP CORRUPT OR NOT COMPATIBLE WITH IPOD
I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the ipod. Below that, it says to delete the backup for this ipod and try again. I'm not sure what that means or how I can delete the backup.
Do I want to do a system restore?
I have tried it several times and have restarted my computer to no avail. Any assistance would be greatly appreciated.Hello EmSpitz,
And welcome to Apple Discussions!
Have you tried deleting any previous backups via iTunes Preferences? To do this, head to the Edit drop down menu and choose Preferences. When the window pops up, head over to the Devices tab. Here you will see a section where you can delete previous backups by highlighting a specific backup and choosing *Delete Backup*. Then restart iTunes and try restoring and updating your iPod once again.
If still no luck, double check for other backups via this location on your PC.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
http://support.apple.com/kb/ht1766
B-rock -
Why is my ipod touch saying "backup corrupt or not compatible" error message?
My iPod touch has been fine for years and I only really add new music sporadically. Now I am getting an error message saying that it cannot back up my iPod because it is corrupt or not compatible with the iPod. I have already done a factory reset and it still has not fixed the issue.
Did you try deleting the existing backup?
iTunes>Preferences>Devices and select that backup and click on Delete? -
I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.
Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port -
I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue
Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
Anybody else experienced this when trying to update iPhone software to 5.1.1???
How have you resolved this issue.
Any help anyone can give will be warmly received!!
Thanks,
R.
London.Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen -
In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???
Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy -
I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.
The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529 -
I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"
Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup". -
Have an older Macbook Pro 10.6.8 tried to update it to XMavericks. Discovered that my microsoft apps are not compatible. Can I keep my files and convert them?
Use a product such as LibreOffice, the iWork applications, or Microsoft Office 2008 or newer to open them.
(107914) -
My backup is failling to restore and displays an error message: backup either corrupt or not compatible with the device. This happened after updating to the latest software IOS7
I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
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How do I fix the compatibility issue between my iPhone 4S with iOS 7 and my Pioneer car stereo? There was no problem with iOS 6, but now I get a message saying "this device is not compatible" and so I can't use Netflix for example. How do I fix it?
This is a typical response from the manufacturer. Did you try the fix that Lawrence mentioned. When Apple or any other phone manufacturer update phone software, they have the latest Bluetooth installed. It is usually the problem with the radio manufacturer that they devices are using the older Bluetooth protocols. You can try this support document http://support.apple.com/kb/TS3581 and see if anything there helps, but generally it requires the radio manufacturer to update their firmware.
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I bought a new imac running Loin with Office 2011. I am the only mac in the office and the Server we use to access emails runs exchange 2003 and my IT person says the imac is not compatible with the server. The server does not want to let me access using any email software other than webmail access through our website. It looks as though 2011 is not compatible with 2003 per some searches online, but what are some options I have to gain full access again? I purchased parallels in hopes that this my help and I am able to use remote desktop connection to log on to server but can not drag and drop files I need. There is a shared drive on that Server we all use to exchange files.
The two main issues are gaining access to my email again and ability to drag and drop files from mac to pc. I hope this is enough info to get some solutions.
PS - IT person says my iMac's IP is what his server does not understand so that is why I can not login.Office 2011 is not compatbile with Exchange 2003.
I suggest you post further Office related questions on Microsoft's own forums for their Mac software:
http://answers.microsoft.com/en-us/mac -
I accepted/installed an update for iMovie and it turns out that this version is not compatible with my graphics card. So now I can no longer open or use iMovie. Any ideas on how to get around this - how to revert to the previous version??
Look in your Applications folder. If your system behaved as expected, you should have an iMovie 9.0 folder in your Applications folder. Apple moved the old version there as even they suspected the new versions was a train wreck.
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Hi, Need help. I am trying to download the latest iTunes for Windows application but on running the program it says that it can not be completed as it can not find the folder location of the file "iTunes.msi" . Any clues would be appreciated
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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