HT1414 updated ios then error message now stuc in recovery mode
hi can anyone help me ive updated my ipad 1 to ios 5.1.1 and now its stuck in recovery mode how do i fix this
also when it finished i got an error message
What did the error message say or number?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
Similar Messages
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My iPhone6 while updating iOS 8.1.1 has stuck in recovery mode. help
My iPhone6 while updating iOS 8.1.1 has stuck in recovery mode. help
Try Use iTunes to restore your iOS device to factory settings - Apple Support
Can't follow this method because the phone logo doesn't show.... any other method??? -
My ipod touch 5th generation went into recovery mode when I tried to update ios. When I try to recover it just keeps looping back to recovery mode. I tried to hold the power button for 3 secs. then simultaneously hold the home button for 10 secs. then hold only power button for 20 secs. I tried this several times to no avail. This is my daughter's ipod. I am computer illiterate and I'm not sure what else to try.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ios 7.0.1 update on iphone 5s phone now is in recovery mode
Just got the iphone 5s went to sync it into itunes (that's up to date 11.1) asked to update to ios7.0.1. then I let it do it's thing then a unknown error came and put the iphone into recovery mode tryed to restore phone but it keeps giving unknown error (17)
I have this same problem, my phone has been stuck in recovery mode. Someone please help.
-
IOS8 update failed on my iPad2, now stuck in recovery mode
Hi there
I am in a bit of a pickle! This is what happened:
1. Plugged my iPad2 into iTunes, downloaded iOS8 and it began to install;
2. iTunes downloaded the software and began to update iPad;
3. Device showed Apple Logo and progress bar BUT then update failed. iTunes informed me it failed, clicked OK. iPad stuck and did not recover;
4. Did a hard reset;
5. iPad showed Red iTunes logo and said to connect to iTunes;
6. Connected to iTunes which stated: iPad Recovery Mode, If you are experiencing problems with your iPad, you can restore to original settings by clicking Restore iPad
7. Clicked restore iPad - warnings about losing data etc...
8. iTune redownloaded iOS8,
9. After downloading iTunes went back to the iPad Recovery Mode screen,
10. iTunes redownloaded iOS8
11. goes into an infinite loop back to point 6 and round and round we go.....
If I leave the iPad it exits recovery mode and tries to restart - but black screen after apple logo.......
Going back into recovery mode - it does the same again.... no joy...
I'm really stuck - thankfully have a backup, but does anyone have any suggestions?????????
Thankyou!
PS - iTunes, and OS Mavericks is fully up to date...mama.yeen wrote:
been trying like 100s times already.. no luck… most far it goes up to restoring ipad firmware then freeze or end up with error that suggesting to update itunes bla bla… so sad..
It's not possible to revert to a previous system. You're failing and it won't work, because it's not possible.
If you want to give your operating system a fresh start, here's how to do it ... reset to factory default ...
Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!
First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.
Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.
On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.
This is a troubleshooting methodology that you are going through. See it through to the end.
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414 -
IOS 7 error message, now phone says up to date with version 6.1.3
Earlier in the day I tried updating to iOS 7. Of course, it didn't work. I tried a few hours later and it looked like it was working - it went to the Apple screen and started downloading, then it stopped and stayed the same.
I went back into the System Update and it searched for a good 15 minutes for an update then said an error ocurred while trying to search for an update. I tried a couple more times with the same result, then it told me it was up to date with 6.1.3.. I turned off my phone and back on and it still says the same thing. Not sure if or when that's going to change.
Pretty disappointed considering how excited I was for this dang update.I had this same issue with my iPhone 5
First make sure you back up to the icloud
Second plug into power
Third keep tryng it will eventually take
Hope this helps -
Was not enough room to finish. I tried to uninstall all Apple programs and reinstall but I was asked to validate an unidentified publisher and don't have a clue what that is and could not remove programs. I am not good at fixing stuff on the computer and would like some help with this. I have had iTunes for a long time without issue.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
-
cannot download apps to iPad since iOS 5.1 update. Get error message "An unexpected error has occurred"
Hi mike,
Seems like a frustrating problem! Try restarting your device, and trying again. If that doesn't work, in settings, under store, tap your apple id at the bottom of the page, and then sign out. Sign back in again, and try again.
Also, check you have enough remaining space on your iPad for the app you want to download, you can do this in settings, then general, then usage.
I also reccomend buying the app in iTunes on your computer, and then syncing it to your device.
Let me know how you get on, and I'll get back to you with further help if needed,
Nathan -
Installation of latest itunes update stopped, gave error message "couldn't find MSVCR80.dll" Suggested reinstall. Tried but got same message. Now get same error message when I try to open itunes. Help!
Hey jeight26,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
Installing the latest update on my iPad - error message saying the iPad couldn't synchronize because of an internal error, and then - error message (OxE8004017) when trying to save, and then (2003) when trying to restore - nothing works anymore - On my iPad the only thing I see is a connector cord to iTunes and nothing else.
What can I do ???Same issue for me, recently I started having issues with apps no longer being able to access my Facebook account. But the iPad Facebook account settings will not accept my password, even though the Facebook app and Safari can access my account fine. The only significant events I recall that have occurred that may have triggered this have been that via my Facebook account I killed off a lot of so called authorised connections and I changed my user name, but still have the same email address and password.
I have tried just about every solution put forward on the net, short of a factory restore, back to new, on my iPad.
I have also; deleted my iCloud account, deleted the Facebook app and account, deleted Safari data.
One would think that after I have deleted my account from the iPad that it would ask for both username/email address and password, but it only asks for password, so the username is still stored somewhere that I am unable to delete.
I also see that no one seems to have been able to get an answer from Apple. So I'm guessing they have absolutely no idea themselves.
I am hesitant to put my username on Facebook back to what it was as Facebook only give you a few chances to change your username, then you are locked.
I have iOS 7.1.1 installed.
I did have a lot of respect for Apple and their devices as they just worked, but they are becoming tarnished by ignoring what seems to be a growing issue. -
while updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?
- What was the error message?
- Try closing iTunes and then disconnect the iPod from the computer. Then reconnect the iPod. If the iPod shows in iTunes then you can try again. However, You should try to resolve the error message first.
- If iTunes does not see the iPod try reetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- I recommend that you come back with the what the error message said and the condition of the iPod and if it is visible in iTunes. -
How do i get my mac book back to normal, i attempted a safe boot because my safari wasnt opening, when i choose it on the dock, it just bounces for a while then i get a error message. now when i turn it on it only goes halfway thru the load bar then shutdown?????
Hello, what OSX version?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
After updating my ipad to ios7 it is on recovery mode. Then I tried to reboot it and it shows an image to connect to iTunes. I tried to connect to iTunes and restore it but it says ipad could not be restored and an error occurred. What can I do now???
http://support.apple.com/kb/TS3694#error3194
This might help. Good luck, I really hope this all works out. :-) -
After soak test update, I get error messages repeatedly. The majority are "unfortunately, messaging has stopped", but you can replace messaging with "android os", or any other process, as it happens with more than just messaging. I have had numerous people call and ask why I didn't reply to their texts...and I look, but have not received any new texts. YES, I have restarted phone. I have cleared data as well as cache on all apps. I have downloaded the vzw messaging app, which seems silly, since it happens with several different processes and apps, but all to no avail. I am missing texts from my employer, from my family. This did happen, but rarely, before this "soak test". It is now Kitkat version 19.6.3.obake_verizon.en.US. THIS is when I started having problems...like 50 times a day kind of problems! I have seen hundreds of posts all over the internet over the past 3 days. Does no one know how to fix this??? Shouldn't there be a way to revert phone to a pre-update state? and no, hard reset did NOT work!!!! I have been with verizon for well over 15 years, but I have not upgraded my lines and will not in July either. This is ridiculous. It's not like my games aren't working, it is my messaging and "android os"...my lifeline at work!
kristinaf333,
Oh no, I am sorry to hear your messages are not working since the software update. I greatlly appreciate doing all that troubleshooting to try and get the messaging application back in business. I know how much I rely on my messages so I can understand the urgency to get this resolved. Have you had a resolution ticket opened since you started experiencing issues with your messages? Does this happen with all contacts or just some? Please provide additional information to ensure we get to the bottom of this for you.
KarenC_VZW
Follow us on Twitter @VZWSupport
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