HT1414 was restoring my iphone but my screen is frozen with an itunes and cable screen
was downloading at updating my iphone,my screen is frozen with a cable and itunes screen on,pliz help
Restore your iPhone. In this screen, connect it to iTunes and press Restore
Similar Messages
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I have the latest iTunes 12.1.2.27. However, I am unable to restore my iphone4s. iTunes was able to detect an iPhone in recovery mode.
The error is something like "Unable to restore the iphone. Make sure you have the latest iTunes and try again." This is the latest version that exists currently.
I am using MAC OS X 10.7.5.
Please advise.
I have tried all the steps in the apple support.There is nothing to backup.
If the device is showing the Connect to iTunes screen, there is nothing on the device to backup.
The first step in the update process is a backup... restore the device using that backup and try again. -
i try to restore my iphone but always error. it keep on recovery mode and i can't do anything., i try to restore my iphone but always error. it keep on recovery mode and i can't do anything.
Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!
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IPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help
iPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help
If your phone isn't jailbroken, follow the instructions in this support article:
iOS: Unable to update or restore -
We just did the iPhone update ios 6. The screen is frozen with the iTunes logo and a picture of a USB cale across the screen. none of the buttons respond.The phone does not recognize the apple USB when connected. We tried holding all the buttons down at the same time and also removed the SIM card and reinserted.
If it's not being recognized while it's in recovery mode in your itunes, try this
plug the phone into the usb attached to the computer
hold down the home and sleep/wake button on top simultaneously until the phone's screen goes black
When the screen goes black, release your finger from the sleep/week button on top but continue holding the home button until you see a dialog on the itunes screen on your computer that says 'itunes has detected a device in recovery mode'
then say 'ok,' select 'restore,' and say 'restore and update' -
This is first Ipod for me - I have had less than one day. Screen is frozen with itunes emblem and cable. Unable to refresh/restore or do anything with ipod. I turn off/on and get the same frozen screen. My computer does not recognize ipod. Itunes does not recognize ipod so I cannot restore.... Should I take this ipod back and get a new one? Is this normal?
Before you can use the iPod you have to activate it by connecting it to a computer with iTunes. Try the following to get your computer to see the iPod so you can activate the iPod.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
i brought iphone 4s of one of my boyfriends mates and . his mate got it of some guy . but when we got it i didnt relise u need to enter icloud id and password . i have restore it .. but i cant get through it can anyone help me .
There is no possible way to bypass the activation lock. The Apple ID and password are required.
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I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I updated my Iphone 4 today and it gave me a message that an error occurred downloading itunes and that i need to restore my phone to use itunes. now my phone is froze with an emblem of iTunes and a USB end with an arrow showing. can turn the phone off and on and emblem comes back. last time i restored my phone it erased my address book. rather not do that. any suggestions? i may be running low on storage space?
Place the device in DFU mode (google it) and restore.
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.
If you don't know your ID ("username"), you can try to find it as explained here: http://support.apple.com/kb/HT5625. Then you can reset the password as explained here: http://support.apple.com/kb/PH2617. Of course, you can only do this if it's your ID.
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anyway i can sync without losing everything i have on there?
You cannot.
This si the way the iphone works.
You need to use your backup copy top put everything back on your computer.
Certainly you did not wipe your hard drive without making sure that your backup copy of your computer was current. -
I can not use the phone at all. It is frozen on the iTunes and USB screen. iTunes is not recognizing the phone as connected either. What do I need to do to fix it.
Open iTunes on computer. Connect iPhone to computer with Lightning Cable. Hold both home and power buttons for about 20 seconds until iTunes recognizes the iPhone in Recovery Mode. Click the Restore button of iTunes. If there are any problems with this, you have 1 year Warranty with Apple. Make Genius reservation or set up service and take or send to Apple for resolution.
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I tried synching my phone to apply an update, but the screen has frozen with the itunes symbol. Is there a way I can unfreeze the screen, can anyone help please?
http://support.apple.com/kb/HT1808
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Updated to IOS 8 and now power button does not respond and screen is frozen with apple logo.
Updated iPad to IOS 8 -- screen locked. Now screen is frozen with apple logo and the power button is not responding.
Thanks for any help!That is normal while it is loading the update. Give it some time(shouldn't be more than 40 minutes). If not, hold the home & sleep/wake button until it is black, and then it restarts.
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i was restore my iphone 5 but last time itune show error (-1) so how can i solve this problem?
Error -1 indicates a serious hardware failure.
Try restoring the device again, try on a different computer. If the issue continues, take the device to Apple for evaluation and possible replacement.
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