HT1414 What if the device is not showing up in i-tunes when I try to restore?

My i-phone 4 has gone dead and I can't restore it by hard re-set nor by going to i-tunes as the phone device is not showing up. Am i looking in the wrong place?

In iTunes...  From the View menu > Select " Show Sidebar "
http://osxdaily.com/2012/11/29/5-tips-make-itunes-look-normal/

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