HT1414 When I click "Update" for updating my Iphone on Itunes, it opens up the "Finder" window. It is expecting me to choose some file?

When I click "Update" for updating my Iphone on Itunes, it opens up the "Finder" window. It is expecting me to choose some file?

I just had the same problem... any solutions yet?

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HT4623 I already have ios 7.0 installed in my iphone 4S. Although the size of ios 7.0.2 shows only a few MB, but when i click update using from my itunes it shows it is downloading 1.19GB. Why is this ? Do i have to download 1.19 GB?

I already have ios 7.0 installed in my iphone 4S. Although the size of ios 7.0.2 shows only a few MB, but when i click update using from my itunes it shows it is downloading 1.19GB. Why is this ? Do i have to download 1.19 GB?

If you update using iTunes, the full iOS is downloaded. If you update directly on your phone, this is called a "Delta" update, & only the changes to the iOS are downloaded. That's why you see the difference you see.

After updating my iphone and itunes i lost all the money in my account...how do i get it back?

after updating my iphone and itunes i lost all the money that i had in my account, how do i get it back?

don't know what to say

Im trying to update my phone and I am connected to internet and when I click update on iphone; itunes tells me im not connected to internet

Im trying to update my iphone 5 and I am connected to internet; when I click update itunes tells me unable to update; not internet connection?

gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7.

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Thanks guys! That took care of it. Appreciate your response.

I was updating my iphone in itunes, then it said the update went wrong and now does not recognize the phone. Says that it is an unknown iphone and I must restore the phone. How can I get it back without deleting all of my stuff?

I was updating my phone in itunes and the "update went wrong" and now the phone is not recognized by itunes. I unattatched the phone and it wont turn on or off, just shows a picture of the itunes symbol and a usb cord. In itunes it says that it is an unknown iphone and is in recovery mode so I need to restore the phone. If I restore the phone I loose all my pictures, which I dont want to do...and my contacts. Is there any way around this, so I can get my phone back to normal without wiping it all out? Thanks

To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up?

HT1414 when trying to update my iphone after the update it said i needed to restore my phone well when it gets to the end of the restore it wont finish it says unknown error has occured... what do i do?

?

Hello Shrimplino
The article below will assist with troubleshooting issues with restoring from back up.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Regards,
-Norm G.

I get this when trying to update my iPhone: "could not be synced because the sync session failed to finish." Have lost many apps and date. Hope it's not permanent.

Help?

I know you said everything is up to date, but just to make sure....iTunes is at least 10.5, right?
Have you tried resetting sync history? (Edit>Preferences>Device>Reset Sync History: It won't delete any of your information)
Also, you can run a iTunes diagnostics test just to make sure everything passes.
I would also try to backup your back up files on an external drive (http://support.apple.com/kb/ts2529) and delete the backups in your system, to see if anything in there was stopping the syncs from going through?

TS3694 I received an error message when trying to update my iphone, my iphone is frozen with the apple on the screen, is it ok to unplug it from the computer and restart it?

I received an error message when trying to update my iphone, is it ok to uplug the iphone from the computer

Yes.

HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052

My apps wont update! App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ?

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Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck.

I downloaded Itunes to my computer today to update my ipod's ios (4.2.1 yes i know im way behind) but when i click check for updates it tells me my ios is the current one. How can i fix this? please help!

I downloaded Itunes to my computer today to update my ipod's ios (4.2.1 yes i know im way behind) but when i click check for updates it tells me my ios is the current one. How can i fix this? please help!

and at the same time....
I guess you can be glad that you at least aren't "way behind"!
Cheers,
GB

HT4972 I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3. I have it connected to my computer, and the summary in itunes indicates the update is available. However, when I click "update", it opens Windows Explorer and waits for a file name to

I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3. I have it connected to my computer, and the summary in itunes indicates the update is available. However, when I click "update", it opens Windows Explorer and waits for a file name to open.

I am not at that computer now, but I did check via windows update & with the check updates menu choice in the itunes program - neither indicated a newer version of itunes is available. (it is a vista computer).
The itunes software on the computer displays my ipod & the current ios (4.3.2), and indicates a newer ios is available (6.1.3). When I choose "update", I am taken to Windows Exploer and prompted to choose a file to open. it is as if the "update" button has the incorrect code attached to it.
The ipod is working, but there are several app I would like to install, but I can't with the current ooperating system.

HT1338 The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

http://www.apple.com/support/mac/app-store/contact.html?form=account

HT1414 When I click "Update" for updating my Iphone on Itunes, it opens up the "Finder" window. It is expecting me to choose some file?

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