HT1414 when i plug my iphone into itunes its not responding or connecting, how do i resolve this issue?

im having problems with my iphones connecting to itunes. ive just upgraded from 4s to 5s and wanted to back it up before using it. but when i plug it in its just not responding, as usually when u plug in it it starts loading. ive tried installing itunes twice but still nothing. Any ideas on how to rectify this problem

Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/

Similar Messages

Maybe you are looking for