HT1414 when i want to purchase or download an app it tells me. " unable to connect to itunes store." what is the problem?
when i want to purchase or download an app it tells me. " unable to connect to itunes store." what is the problem?
Can't connect to the iTunes Store
Similar Messages
-
i ran the diagnostic test and got this result.please help me out friends
Microsoft Windows 7 Ultimate Edition (Build 7600)
TOSHIBA ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0015AB8402A8B010
Current user is not an administrator.
The current local date and time is 2012-05-15 09:28:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {3E4453B3-9F50-4117-8981-7391E871F420}
Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 03:00:00 1970
Lease Expires: Thu Jan 01 03:00:00 1970
DNS Servers:
Adapter Name: {2E1A8652-B977-4486-A1C2-4D1EDC4204CF}
Description: Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller
IP Address: 192.168.1.18
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue May 15 09:21:21 2012
Lease Expires: Fri Oct 12 09:21:21 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-07 20:18:49.Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
(Do not use your own Anti-virus to SCAN)
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally. -
Have downloaded several apps but now receive message "cannot connect to itunes store" help
have downloaded several apps but now receive message "cannot connect to itunes store" help
Sometimes all it takes is a restart of the iPad and a reboot of your router as Fred already stated and you may be able to connect again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Try here for more help if needed.
Can't Connect to iTunes Store -
What is my solution
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
My Ipad2 has messages in App Store that says I have 22 updates. When I chose to update any of those 22 I receive this message "Cannot Connect to Itunes Store". I am able to make new purchase or free downloads but no updates.
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
while downloading any free application my iphone 4 ask me for apple ID and passward when i apply a valid apple ID and passward it prompt an error "cannot connect to itunes store" please help me
Sir i am talking about application store it opens show every thing but when trying to install any thing it said can not connect to itunes store. what should i do i use all methods of reseting and related to time mentioned in replies of people but all my efforts in vain i wish if i have some extra money i throw my Bloddy Iphone towards wall. Please help me
-
I purchased Aperture then it installed and the download bar has been about halfway for more than 8 hours. What's the problem? How can i fix?
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485 -
I have previously downloaded a few apps, including an iBook, however now when I try, it comes up with error message, unable to connect to iTunes store...how can I start downloading again...
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
-
when i try to update an app a box pops up and says "cannot connect to itunes store" what am i doing wrong?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers
Hi, bradley158.
Thank you for visiting Apple Support Communities.
Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
Unable to Connect to iTunes Store for Apple TV Purchases
For the past 2 days I have been unable to make purchases from the iTunes store with Apple TV. I get the message "Unable to connect to iTunes Store. Temporarily unavailable. Try again later." Despite this message, I have a valid internet connection and I can still connect to the iTunes store to preview movies and TV shows content with my Apple TV. I just cannot make any purchases. My Apple TV software is currently up to date and I have valid credit in my iTunes account.
Apple support have suggested that I contact their support community to see if anyone can help me resolve this problem.Also having issue, it is ridiculous. Kinda defeats the purpose of having TV if you can't stream any content from iTunes since the change to no hard drive. Come on Apple, I think your better than this.
I have read on a couple forums that they suspect Family Share as the issue, does everyone have Family Share on? I for one do. -
When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!
Hey there Dan256162,
I understand that you are receiving a specific error code when attempting to connect to the iTunes Store, error 0x80090318. I have an article for you that references this code and links you to another article for troubleshooting to address this issue. Here is the article that references the error code:
iTunes: Possible iTunes Store errors - Apple Support
http://support.apple.com/en-us/HT203174
And here is the linked troubleshooting article that will help you resolve the issue:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
http://support.apple.com/en-us/TS4123
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
i download the recent ios for iphone 4. i connected iphone 4 to my pc and it wont connect to itunes. What is the lastest version of itunes that DOES NOT support the lastest version of ios?
Yes, due to Incomplete Software Update on your iPhone your Device is now in Recovery Mode and you cannot take a Backup now. But if you have taken a backup earlier then you can Restore that backup on your iPhone after you Reset your iPhone to Factory Settings.
-
Firefox has been unsuccessfully attempting to download a software update for a few days now... What’s the problem?
If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.<br />
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Maybe you are looking for
-
Can i stream my ipod display on LED tv via apple TV ?
Can i stream my ipod display on LED tv via apple TV ? I tried this using "apple to hdmi" cable . I am able to see the display for IPAD but i am not able to see the display for ipod touch .. facetime,playing videos also didnot stream the display on tv
-
Hi there, A frontend processing of HTTP request that pass thru WebLogic server that make API calls thru tuxedo to the application servers that eventually running C, C++ that retrieve data from a backend database of Oracle. Being the services of EJB a
-
What is the disadvantage of uninstalling Intel Dynamic Platform and Thermal Framework?
I have Yoga 13 and after I found that Intel Dynamic Platform and Thermal Framework (DPTF) is throttling my CPU to 800 MHz in non laptop mode, so i uninstalled it, and it works wonder. However I see that in my Device Manager, there are two devices tha
-
User Administration - how to lock or disable user access?
How can I disable a user or prevent the user from accessing BPC and yet still maintain the user info in the BPC? This is for future reference (tracing) and audit purpose. Currently we disable the user by removing all team profiles, member access prof
-
Hi I have a user at my company, Illustrator cs3 opens fine, but if file new or file open and select a file is done, the app completely crashes and closes down, have tried uninstalling then re-installing + installing the updates from adobe site and st