HT1414 When trying to update my apps I get the message, "unknown error occurred" any ideas?
When trying to update my apps I get the message, "unknown error occurred", any ideas how to fix this?
I really thought signing out would do because that works frequently for the unknown error message. Try these two things.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or this ... The old stand by....
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Similar Messages
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TS1368 When trying to update my apps I get a message, Your Apple ID has been disabled.
I get a message when trying to update my apps on my I phone. "your apple ID has been disabled". What can I do to fix this?
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If your account then works on your computer's iTunes but not your phone then try logging out of the account on the phone by tapping on your id in Settings > Store and then log back in and see if that 'refreshes' the account on it. -
why do I get this message
Hi phils toy,
I found another discussion that might be able to help you resolve the issue:
How do I fix "Account Not In This Store...."
https://discussions.apple.com/thread/4925078
Hope that helps,
David -
I have an iPad 3. When I try to update an apps I get the message "can't connect to apps store" even though me wifi is up and running and everything else is working fine. Does anyone know how to resolve this issue?
Try and update using iTune (computer) and sync to iPad.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/47e895d853a70f226f0 e254ed8bca59f.jpg -
When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
I tried to update itunes but keep getting the message download corupted
I tried to update itunes but keep getting the message download corupted. Try later to download the update. I have tried 5 times. I looked for the corupted download to delete but could not find it. What is the best way to proceed?
I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/ -
When I try to download the newest version of iTunes, I get the message : "An error occured during the installation of assembly "policy 8.0 Microsoft VC80.CRT type= "win32-policy".version="8.0.50727.6195.public Key Token="1fc8b3b9a1e18e3b.processorArchitecture = "x86" Please refer to help and support.
Ok I cant find a way to fix this so I basically cant use my Verizon Iphone 4 because it wont connect on an old version...OK. You may have to reinstall everything from scratch but follow following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?
Hi tkam,
It sounds as though you just need to install the latest Reader update. Please choose Help > Check for Updates in Reader and install the latest update. An update to Reader 11.0.07 resolves this sign-in issue.
Let us know how it goes!
Best,
Sara -
I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?
Hi tkam,
I think I may have just the answer you're looking for. If you're converting from within Adobe Reader, please choose Help > Check for Updates and install any available updates. This error was resolved in the most recent Reader update. (You can also try signing in directly via the ExportPDF website at https://cloud.acrobat.com/exportpdf.)
Please let us know how it goes.
Best,
Sara -
While trying to burn a cd in itunes, I receive the message "unknown error occurred" (-3)
I had no trouble burning with Itunes until two days ago. When I tried to burn, the disc was prepared, then the burn was cancelled with the message "unknown error occurred" (-3)
I use a speed of 2x to burn discs.Hey there gmell22,
It sounds like you are unable to burn an audio CD in Windows and are getting this error code number 3. I can see how that would definately be frustrating. I have two articles for you to help resolve the issue. First:
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/ts1436
Then:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/ts1374
Thank you for using Apple Support Communities.
Cheers,
Sterling -
iOS 5 seems to work on my ipad, but apparently something went wrong when restoring. I lost music and movies, and when I connect the ipad to my macbook, I get the message that itunes was interrupted when restoring. I try to restore again and I get the message "An error occurred while restoring this iPad (-50)." What happened and what should I do?
I have had the same issue since day 1 of the ios5 installation. I always hit "Cancel" and then the iPad eventually shows up again in iTunes. Then a few hours later, I get the same message again. Annoying, but I've not found a way around it.
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When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?
Firstly, I should have typed speedtest.net previously.
Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv. -
I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?
Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum] -
I changed from IE to Firefox. When I click on a shortcut in an email, I get the message "an error occurred in sending the command to the application" in Outlook. It doesn't stop Firefox opening and going to the site, but is annoying.
See:
*http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox -
I am trying to get my computer on iTunes Match but I keep getting the message "unknown error (4001)? Have no clue..........help!
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
-Griff W.
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