HT1414 where do you request that an iphone be unlocked?

I bought a second-hand iPhone 4 that is locked with a certain carrier that is not my regular carrier. I tried the easiest route: I plugged it into my Mac and opened iTunes... hoping for a miracle that didn't happen. What I got was a message suggesting that I insert a SIM card from a supported carrier or "request that the phone be unlocked." This evidently indicates that it is perfectly lawful to unlock a phone that one has rightfully acquired from its previous owner. Can I then go up to his carrier and request that they release the phone so I can take my business elsewhere?

The carrier reserves the right to set their own terms for unlocking phones, assuming the offer unlocking (not all do).  In the U.S. this normally requires that you already be a customer in good standing.  All you can do is contact them to see if you qualify.  If not, you'll either have to return it or sell it to someone else who can use it.

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