HT1414 Where us my previous backup in iTunes

I had did the new iOS6 upgrade and it crashed my entire phone. I had the iTunes sign and plug into iTunes on the front of my phone. I called apple and they said all I can do is restore my phone. I had done a backup in iTunes a few weeks previous to this incident but for some reason I cannot find it. It's as if I never backed up my phone on iTunes. Someone told me always to do a backup so if something like this happened u would still have all your pictures an contacts etc from your last backup. My phone has a new name it used to be karmas iPhone on the side in iTunes when I plugged it in and now it's called something else. I then tried to restore it again but I didn't get that backup back. Why can I not find it.?! I'm so frustrated I had a lot of my baby girls pictures an I am desperate to get this backup back ... I don't understand what happened to it? As well I'm not using an apple computer just a regular PC. Hopefully someone can help. Thanks :)

Are you saying that you have previously connected your iPhone to your iTunes Account on your laptop or desktop computer? If that is the case, you should be able to re-connected your iPhone to your PC and access your previous data. Take a look on your iPhone and go to Settings and then down to iTunes and App Store and click on that line so that it takes you to the next screen. You should see your correct Apple ID. If you do, then connect your iPhone to your PC and it should automatically open iTunes. Look in the left hand column when iTunes shows your connected iPhone. See if the correct iPhone Name is showing. If not then it is seeing the phone as a separate device sharing the iTunes Account. You still should be able to see all your content even if certain Apps for example are not checked for sync.

Similar Messages

I forgot the passcode for restrictions, i read few suggestions here and tried the ibackupbot, but now i cannot find an o my previous backups in itunes

i forgot the passcode for restrictions, i read few suggestions here and tried the ibackupbot, but now i cannot find an o my previous backups in itunes.it keeps saying cannot load sync services. i have reinstalled the latest itunes
please help

but its nothing there, no music, no apps nothing. i had upgraded to iitunes 11 and went back to 10.7 that is when i lost them. apparenty i havent lost contacts, photos.
but i have backed them up previously. i was using ibackupbot and i can see them all there, but i cant install them back to my phone nor to itunes.

How do you restore previous backup from iTunes to iPhone?

How do you restore previous backup from iTunes to iPhone? I did something wrong as now nothing is on my phone but several questions such as language, etc. They keep repeating. When I turn phone completely off, the same thing happens when I turn it on. It is very frustrating now to have no phone service or anything at all on my phone.

It sounds as if the phone is waiting to be activated. Did you update software or something like that on the phone? You can either try to finish the Setup routine, or you can connect the device to iTunes on the computer and then after selecting the iPhone in the device pane, click on the button that says Restore a Backup.

How to restore an iPhone from a previous backup using iTunes

Hi all, I don't have a question - but merely a story of the solution I found to restore a previous backup from my wife's iPhone 5c that had some problems. Long story short, something got jammed with her Exchange email account settings and she lost all of her contacts and emails. Everything was fine on her work server (accessing the account using Outlook or the web app worked just fine). For whatever reason, this would not be fixed by deleting and recreating the Exchange account on the iPhone for some reason.
First let me say that this would never have worked if I didn't have a recent, intentional, manual backup of her phone. Moral of the story: plug your phone in to your computer and back up regularly. However, the trouble always seems to arise (much like it did in this case): with an automatic backup overwriting a good file with bad data.
My last known good backup was on Feb 17th. After that date, something went wrong on the phone. When I connected it to the computer in an effort to restore it from that backup, I was befuddled by the fact that the first thing iTunes does is immediately back up the phone, which automatically overwrites the 'Latest Backup' with today's date (the 20th). I tried restoring the backup thinking to myself that iTunes would fish out the second most recent, but when it was finished I got a restored version of the phone that was broken, not the working copy from the 17th.
Before starting this process it's important to know what on which date your last good backup completed.
I should note that in my study I learned that there is a fundamental difference between backing up and syncing. The former handles all the settings and iOS stuff, the latter is all about apps and music (and stuff). This knowledge proved useful later.
I'm using an iMac with OSX Yosemite 10.10.2, iTunes 12.1.0.50, and a USB backup drive filled daily, courtesy of Time Machine.
The process looked like this:
1. Unplug the phone, double tap the home button and quit all the apps, and turn it off. It's probably not necessary to shut it down entirely, but that's what OCD does - it makes you do irrational things.
2. Quit all the computer's programs, and restart. Again, the wonder of OCD.
3. Once restarted, don't open iTunes. Mouse up to the 'Go' menu in the Finder top bar. Click on 'Go'. Hold down the 'Option' key and you'll notice the 'Library' submenu magically appears. Click 'Library'.
4. A Finder > Library window will open. Double click on 'Application Support'. Double click on 'MobileSync'. You should be staring at a Finder window with a folder called 'Backup'. Don't double click it.
5. From here, launch Time Machine from the Dock or from Mission Control. Ooh and aaahh as the Finder window magically animates itself into file-folder order.
6. Scan back in time to the date after your last good backup. Click 'Restore'. It will ask you if you want to keep or overwrite the 'Backup' folder. I overwrote mine. It was a 25GB folder, so the Time Machine recovery took a while.
7. While the recovery was going on, I learned of a way (here) to use the Terminal application (inside Mission Control > Other) to disable the automatic backup function in iTunes. For sake of not mis-copying the Terminal commands and giving you broken code, I suggest you refer to that page - plus, you should give them kudos and share their work because frankly, I'm not smart enough to have written it. Simply copy in the 'disable' command in to Terminal, wait a moment, and a new Terminal command line will pop-up. That means it's done and good. I thought I might get some fireworks, but alas.
8. With the backups turned off, the phone unplugged, and the Time Machine restore complete, I quit Time Machine and launched iTunes.
9. I plugged in the phone. It booted up. It then synced, but did not backup (which was perfect). The 'Latest Backup' field thankfully read February 17th. Joy. I clicked 'Restore Backup...' and the process began. The phone successfully recovered and I was elated.
10. Now recovered and fully functional again (contacts and mail both intact), I again unplugged the phone and then quit iTunes. I returned to the Terminal application, and punched in the other code that causes the automatic backup to resume. I relaunched iTunes, plugged in a different iPhone (to test objectively), and it both synced and backed up. Huzzah.
To be honest, I won't be following this thread nor replying to questions if any arise. I just thought I should share the solution and thank all of the people who posted stuff along the way that helped me out of a jam. Thank You.
-- Cedric

Hi austinflorida,
Thank you for using Apple Support Communities.
From your post I understand you want to restore your iOS backups to the new iTunes installation. Take a look at the information below on how you can accomplish this.
If you backed your iOS device up to iTunes, back up your devices on the new computer or manually transfer the backups from your old computer. The backups belong in:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata%and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key.
Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, move the cursor to the top-right, click on the magnifying glass charm, type %appdata% and press the Return key.
iTunes: How to move your music to a new computer
Take care,
Alex H.

HT1766 how do I delete a previous backup? iTunes is telling me to do that

When syncing I get an error message saying the last backup is corrupt, to delete it and rebackup. I can'f figure out how to delete a back up - or where it even is located.

iTunes>Preferences>Devices...highlight & delete here.

Is there a way to undo a backup that overwrote a previous backup on itunes?

I recently restored my iphone due to some complications, everything was going good. I forgot my encrypt backup password and had to restore as a new iphone. I was planning on restoring it again once i remembered my password however itunes backed the new iphone up, replacing the old back up. I was wondering if i could some how undo the newest backup that was on my itunes and get back to the old one. Also is there a way to unencrypt the password for the backup?
This is for itunes windows xp

De-encrypting isn't possible, you have to have the original password.
A little trick is to make a backup copy of the backup, by adding something like a number to the name of the extra copy yoiu make, then if necessary you can rename the latest backup, change the older backup to a current name and the system will be fooled into thinking you are using the latest version. If you do that, keep track of what you are doing with the backup names so you can keep them straight. Making an extra copy of a backup, stored in a different folder, helps for the occasion of forgeting a password and needing a good copy to use when doing a complete restore.

How do I restore a previous backup in Itunes

I added all of my photos to a photo software and then when I re-synced my phone it uploaded everything twice 1900 photos, so I deleted the photo folders. Now everything is gone including in the photo software. can I restore a previous backup

You're welcome. If your phone is not showing under Devices on the left side of iTunes after connecting it, see the troubleshooting steps here:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows

HT1689 how do i restore my iphone 5 from a previous backup in itunes

I want to restore my iphone5 from a previous back up in itunes but when I plug my phone into my laptop and cancel the sync I can't find my phone? Help I'm new to itunes and iphone

You're welcome. If your phone is not showing under Devices on the left side of iTunes after connecting it, see the troubleshooting steps here:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows

HT1766 I am trying to restore my new iphone from a previous backup but itunes is asking for the backup password. But I never had one.

itunes is asking for a password for the backup that I did not set. I can NOT set up my new iphone and restore it from an old backup. What can I do?

This message is asking for the password that was added when the backup was first created IF you don't have this passcode you will be unable to restore from this backup.
Good luck Friend.

HT1414 reverting to a previous backup

I accidently restored my iphone to it's factory settings. Is there a way to revert back to a previous (from an old device) backup, which was originally there prior to me hitting restore?

If the old device backup is the only backup you have then you can restore to it http://support.apple.com/kb/HT1766

Where is my deleted backups in itunes

as stated

Gone, if they're deleted.
Those that still show up in iTunes / Preferences / Devices can be located by control-clicking on the item in the list.

HT1414 where does Itunes store previous backups in a Windows 8 environment

I'm trying to restore from a previous back up and I used to be able to locate them in Vista - but I haven't been able to find all the previous backups in Windows 8

http://support.apple.com/kb/ht4946
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.

How do i retrieve my previous backups after you updated to new itunes

Hi so i just updated to the new ios5, and after it was done syncing and everything, i got everything back except for my contacts, notes, texts, and camera roll photos. I'm guessing it is because I updated my itunes also to the new 10.5 so it might have erased all my previous back ups.
I was looking for a way to get the old backups back and use that to retreive my old camera roll photos and contacts but, i couldn't find where the previous backups were. I tried using the way it showed on Apple where it said to look in application data, but when I looked, it did not say Apple computer after I double clicked on the application data icon it said microsoft instead which lead to nowhere. So can someone please help me locate where the previous backup files are?
Thanks

No backup? Never a good idea to not maintain a backup of your important data. If you do not have a backup, follow these instructions:
By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you formatted your computer, your phone, will see your computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an ipod/iphone is connected under preferences in itunes(under the edit menu).
2. Make sure you have one contact & one event in whatever supported applications you use for contact & calendar syncing. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, itunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
That's as good as it gets without a backup of your itunes library and other important data..

The previous version of Itunes had a function where I could identify duplicate songs in my iTUNES library. I cannot find this function in the new version of iTUNES.

The previous version of Itunes had a function where I could identify duplicate songs in my iTUNES library. I cannot find this function in the new version of iTUNES.
Please advise where this is in the new version?

The show duplicates/show exact duplicates features have been left out of iTunes 11. Rumor suggests they will be restored in the next build. In the meantime I have written two Windows scripts to make playlists of Duplicates and Exact Duplicates, either from a selection of tracks or the entire library.
If you want to manually remove duplicate tracks use shift-delete to remove selected tracks from the library as well as the playlist. Keep one of each repeated group of files and don't send to the recycle bin unless you are sure that there are multiple files on the disc as opposed to multiple entries to the same file.
There is also my DeDuper script if you don't want to do it by hand. This can preserve ratings, play counts, playlist membership, etc. which are lost in a manual clean up. Please take note of the warning to backup your library before deduping. See this thread for background on deduping and the script.
tt2

I am trying to backup my Itunes onto my external hard drive. I am at the step where I on Itunes, click on File - Library - Organize library. I am suppose to check mark both boxes there, It won't allow me to check mark the second box, why? How to fix this.

I am trying to backup my Itunes onto my external hard drive. I am at the step where I on Itunes, click on File ->Library ->Organize library. I am suppose to check mark both boxes there, the first being "Consolidate Files" & the second being "Reorganize files in the folder 'Itunes Media'. I am able to checkmark the first box but It won't allow me to check mark the second box, why? How can i fix this? Please help!

Well you must have made a mistake somewhere. The last instruction of step four reads:
When you've found your iTunes library folder, drag that folder to your external hard drive. This will begin the iTunes backup. The amount of time the backup will take depends on the size of your library. When the transfer is done, your backup is complete and your external hard drive can be disconnected.
Normally dragging content from to a new location on a different drive will result in a copy action which is what you were supposed to do. At a guess you somehow managed to move the iTunes folder. Then when you started iTunes it created a new blank library for you assuming it had just been installed rather that raising a warning.
Close iTunes. Rename the iTunes folder on the internal drive as iTunes (Empty) then copy the iTunes folder from the external back into the User's Music folder. Start iTunes. All should be well.
When you've made sure it all works please read my User Tip and use that method to backup in future. Since you already have a folder with the backup in place you can skip the "Make New" operation in the fourth step and simply choose the external folder.
tt2

HT1414 Where us my previous backup in iTunes

Similar Messages

Maybe you are looking for