HT1414 while backing up an error occurs displaying that data could not be backed up due to an unknown error(-25).
while backing up with itunes, it displays that itunes could not back up data as unknown error(-25) occured..please find a fix to this problem..
also after syncing iphone,time on iphone changes..
I had the same "Error creating the backup folder" error - many times over.
I went into the Disk Utility, selected the Backup Disk and ran Verify. It checked out OK. But if not, could have run Repair.
Then did a complete shutdown and restart of the iMac and then tried "Backup Now" from the Time Machine icon's menu - it worked fine.
Similar Messages
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During the restore from iTunes I get, almost at the end of the restore, the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?
error 1 means hardware failure.
Is your phone jailbroken? -
I can't sign in Game Center all my games are showing there new, I tried to connect to itunes to restore it to see if that will fix it nothing all. ever since this update. As soon as I finished the update this morning it reseted my phone completly like it was brand new. tried recovering from itunes and it didn't work had to set up as "new iphone" and as soon as I did that it came on and had everything on there from apps pictures and contacts.
bump
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My problem - when syncing and error messages comes up: iTunes could not sync calendars to the iPhone because an error occurred while margin data." I've tried turning the phone off and back on, & tried both USB ports but get the same thing. What can I do next since it doesn't give me even one clue as to what the error would be?
Before I started to resync calendars one by one as suggested in the troubleshooting article, I remembered something that came up in a sync when I first attempted : a 'which one do you want to keep' message about a repeating calendar event, which came up with three options, one from Calendar, and two from iCal on the phone. I deleted that event, then went through the calendar resync one by one, and all seems OK now.
In Music there is a way to find 'ghost' items that show up as grayed-out on the menus, so that you can try to reassociate or delete them. It would be nice to have a similar way to work with Calendar!
Thanks for pointing me to the right article. -
ITunes could not connect to this iPhone because an unknown error occurred (0xE80007F)
Recieved this error while syncing the IPod classic, however, the IPhone was not connected to the computer, was no where near the computer.
In addition, I had earlier in the day the following error message as well: ITunes could not connect to the IPone "Merci's IPone" because an invalid response was received from the device." In this situation, again the IPod classic was syncying music, and the phone was not even in the house.
The day previously, I had the following error as well: ITunes could not connect to the IPone because of unknown error occurred (0XE80002D).
When I called Apple Support, the first person could not find a response or answer to fix or give a reason why this is happening, since he said the last error is normally resulting from when the cable has a connection problem; well the IPhone was never connected to the computer--the IPod Classic was during these incidents. When a senior advisor came on line, he wanted me to reboot my computer, but I was still in the middle of the IPod Sync of music so that could not happen. Which his answer was, well then call back and talk with a apple support person when it completes--my thought was if the first person couldn't figure it out and required a senior advisor, what is going to happen when I call back--I repeat myself and wait and repeat myself again to another senior advisor and then do some archaic steps to discover they don't know what is wrong? I am waiting on a few other problems they haven't figured out yet. I am a new Apple user and have had nothing but problems with Apple IPhone, IPad and guess IPod Classic all which I purchased with high recommendations that Apple is better than windows products and Android products. I am wondering what the **** I got myself into?
Can anyone help me? It is getting frustrating that Apple can not seem to help with any of the situations I seem to be having!
Thanks in advance.I have had this same issue with my iPhone 4 since iOS 5 was released. None of the updates has fixed it yet. I'm using Windows 7 Pro (64 bit), and iTunes 10.5.3 I am not encrypting my backups. I do have my phone set to passcode lock after 1 hour. When I have enabled WiFi sync in iTunes, I get the error message described in this thread at least once every day. In the morning, when I first open iTunes, I will have to click this window sometimes 8 to 10 times to get it to finally dismiss and begin the sync process.
It's apparent that iTunes is hung up whenever this message is present. It's not downloading podcasts during the night, or performing the WiFi sync while my phone is charging in the other room. Nothing works until I sit in front of iTunes and click off the error message. If I am required to do that in order to get the phone to update, I should just plug it in and disable the WiFi sync hassles until/if it ever gets fixed. -
ITunes could not connect to the iPhone because an unknown error occurred (OxE8000001)
Sorry if this has been answered elsewhere but I don't have the nerves to read through thousands of "I've got the same problem too" replies. I do not care whether anyone has the same problem. So if you don't have any solution do not post! I'm not being rude, I'd just keep this discussion as accessible for other readers as possible. Besides, shouting "me too" doesn't really help anyone. Thank you.
Here's my problem, I sync my iPhone via iTunes 10.5.2, which works fine but after a while it prompts with an error message "iTunes could not connect to the iPhone because an unknown error occurred (OxE8000001)". This error message will not disappear and I have to force shut-down iTunes. It works OK for a while after re-start but the error comes back after a while. It is a very annoying little problem because I was waiting for WIFI syncing for so long and now it doesn't work properly
Any ideas how to remedy this?Did you try the solutions mentioned in this article? iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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Authorization - 'we could not complete your iTunes store request. an unknown error occured (-42408)
I was having problems connecting my iPhone 4s to my iTunes, so I was advised to restore my phone as I had everything backed up to my laptop.
I have restored my phone 3 times now and cannot sync anything to it as i need 'authorization' but whenever I enter my apple ID and password to complete the authorization i get a pop-up saying
'we could not complete yout iTunes store request. an unknown error occured (-42408) there was an error in the iTunes store. please try again later'
like I said, I've restored my iphone 3 times now and get this every time and in doing so I have lost everything that was on my phone (that im not worried about) i just want to know how I can authorize my laptop so I can sync music to my iphone.
I am up to date with the latest itunes and all softward on my phone.Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
(If not, perhaps first try the "Remove the SC Info folder" instructions from the document.) -
Only happened after I got a new iPhone *(upgraded from 4 to 5c) and I downloaded the iOS 8.1.2 update.
I've already tried everything on the FAQ page for this error, and nothing's worked yet.
Error looks like this iTunes on my computer: iTunes could not connect to iTunes store. An unknown error occurred (11556)
Also won't connect on my iPhone after signing in.
Just changed my password so it's not that, and I've already restarted my iPhone twice.
PLEASE help. I just got an iPhone 5c and I want to download my old ring tones and alert tones!!!iTunes: Advanced iTunes Store troubleshooting - Apple Support
"Error 11556"
This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.
The most common example of this is trying to sign in while limited to iTunes U by Parental Controls.
For more information, see the steps from iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store. -
TS1424 iTunes could not connect to iTunes store. An unknown error occurred (-3237)
Can anyone help with the error message, "iTunes could not connect to iTunes Store. An unknown error occurred (-3237).
I had a similar problem. We've had multiple iPods, an iPod and my wife's iPhone 4s that sync just fine with our PC. Unfortunately, I could not get my new iPhone 5 to sync with iTunes. I kept getting an error message similar to the one that you are getting.
I simply plugged the USB for the iPhone into different USB ports. I am certainly not a computer expert, but my understanding is that some of the PCs have different types of USB ports. Apparently, the USBs on the back of my Dell desktop won't allow me to sync the phone, but the USB port on the front works just fine.
I'm not sure if this is a fix for everyone, but it worked for me. Good luck! -
Could not complete iTunes Store request. An unknown error occurred (-4)
Apologies if this is a FAQ, these forums are a little hard to search.
Mac OS 10.5.1
iMac 2.8
ITunes 7.15
iPod
IPhone
I recently upgraded to the Mac above, added Lepoard, and could sync my music successfully. Then added an iPhone to the list in the last week or so, and also could sync. However, started to get error messages for many of the music in the library, which seemed to require me to re-authorize using some of the older account names I purchased under. Any attempt now to re-authorize the music, or re-authorize (or de-authorize) the computer, with any of the accounts, gives me the messsage in the subject line.
"Could not complete iTunes Store request. An unknown error occurred (-4)"
So now I have about 30 gigs of uplayable music. Not happy. Any ideas ?I just synced my iPhone and got some errors stating that a few songs weren't authorized to play (it synced fine yesterday). I decided to deauthorize all computers (since I forgot to deauthorize two older ones a while ago). When I tried to reauthorize, I kept getting the -4 error. I had to try at least 5 times before it finally worked. Apple's servers must be getting hammered.
I'm not sure if this matters... but on the last attempt that worked, I went to the menu-Store-Authorize Computer (instead of clicking on a iTunes purchase to authorize).
<My address book (synced to Yahoo) is also unable to sync with my iPhone suddenly, too. Something weird is going on> -
Could not connect to this iPad. An unknown error occurred (OXE8000024).
My iPad 2 was acting a little funny so i reset using home & power buttons......now all that is displayed is a white apple or a bluish screen.
When connected to iTunes via laptop either it is not recognized at all .... or .... iTunes error message---Could not connect to this iPad. An unknown error occurred (OXE8000024) is displayed. When disconnected and reconnected sometimes it is recognized and sometimes it isn't.
It has been charged for over 8 hours with no change in status.
Various USB ports have been used with no change in status.
iTunes is updated to the latest version.
Laptop updates/windows are current.
It seems to be stuck in a vicious cycle. All help is appreciated!iOS: Unknown error containing '0xE' when connecting to a Windows PC
http://support.apple.com/kb/TS3221
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom -
We could not complete you iTunes store request. an unknown error occurred
we could not complete you iTunes store request. an unknown error occurred (2001)
so i just bought an ipod touch 8GB today... and i wanted to download some free apps from the itunes store but whenever i type in my apple id and PW it comes up with that message. how do i fix it so i can D/l appss.
helpp someone pleaaseI've been getting the exact same issue for a while now -- at least a couple of days. I continue to understand even more why folks shy away from The Big Mac, aka Apple Computer. All show, no substance...
sbuxman -
Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank youhttp://support.apple.com/kb/TS3221
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Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets.
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