HT1414 Why does the step 2 in syncing my iphone to itunes is not working? Why can it not sync?

Im trying to sync my iphone to itunes so i can put music in my phone. However, it only goes to step 2 in sync.I want to know why is this happening and what i can do to fix it because i want music on my phone. Then i also tried sending it through bluetooth form my other phone. Nokia N97. So i want to know what to do.PS my phone has no external memory. Hope someone can help me.

You can't send it by BT.  I assume step to is the Backup step when you sync.  If that's where the sync is stopping, assuming you have Windows, try this:
Assuming you have Windows:
Quit iTunes.
Start an elevated command prompt (Start Menu>All Programs>Accessories>right-click "Command Prompt">choose "Run as Administrator")
Once in the command prompt, type "netsh winsock reset" (with our the quotes) and press ENTER.
Reboot your computer.
Restart iTunes.
Connect your phone and try syncing again.
If this doesn't fix it you probably have a corrupt iPhone backup from a previous sync that must be deleted. To do this open iTunes, go to  Preferences, on the Devices tab you will see a list of your backups.  Click each backup and click Delete Backup.  Then connect your phone and try syncing again.

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