HT1415 was billed twive for same movie in a 6-7 hr period how do i fix

i was billed twice for a movie today that i tryed to down load twice (rent). It clearly tells you you can watch a rental as many times in 24 hrs. as you want. what do I do now???

You can watch it as many times as you like during those 24 hours, but you only get one download for a rental. You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

HT1657 I was billed twice for a movie

I bought a movie on Apple TV and we could not find the movie...I then rented it in my new ipad air and had major technical difficulties watching it from I my ipad to Apple TV, it was on an ipad air. From the blogs I read at the time, it was a known issue.
What do I do. I will pay for one rental even though it was atrocious to watch...I just use other services now. No time to wait on the phone for trouble shooting. My on demand and netflix work great.

We are just users here
We do nothing with billing
You might try click the button in the lower ri8ght corner of this page labeled Contact Us

In addition to the FormsCentral subscription charge ($152.87 including tax) I was billed about the same time for $15.93. I can't find any way to get in touch with anyone from Adobe. The phone number I'm supposed to call is cut off on my invoice. Can someo

In addition to the FormsCentral subscription charge ($152.87 including tax) I was billed about the same time for $15.93. I can't find any way to get in touch with anyone from Adobe. The phone number I'm supposed to call is cut off on my invoice. Can someone respond ASAP? Thanks

I have forwarded your request to the support team that should be able to resolve this issue for you quickly. Expect to hear from them shortly.
Andrew

HT1657 Been charged twice for same movie

What do you do wheb youve been charged twice for same movie.

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1657 I rented a movie and now can't find it. I was also charged for the movie? where is it?

I rented a movie and now can't find it. I was also charged for the movie? where is it?

What did you download it on ? If a computer's iTunes then do you have a 'rentals' tab in the Movies part of your library ? If on an iOS device then it should be in the Videos app (if it's not showing there then have you got a film age rating set in Restrictions that is hiding it ?).

TS1424 I was billed twice for an app. How do I get a credit for one app?

I was billed twice for an app. for the itouch. How do I get a credit for one app?

Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

I was billed twice for 23$ and I don't knw what for?

I was billed twice for 23$ and I don't knw what for?

We are all users like you. We will answer when we can.
Look at your purchase history and see what the bill was for.

HT1727 I am being charged for a movie that never downloaded to my computer, how do i get credit?

I am being charged for a movie rental that did not download, how do I get credit?

https://expresslane.apple.com/GetproductgroupList.action
First select the blue iTunes in the middle.
On the right, iTunes Store.
Continue
On the left, Purchases, Billing and Redemption
Apple ID account billing
'Charged for a movie I did not rent.' Can go in the 'Tell us more'.
Select your country.
Continue
Next page, should have contact options on the bottom.
Email is the option that's always available.
Sometimes you'll get 'Schedule a call'.
Or sometimes, 'Chat Now'.

HT204370 I cant fined the play button for a movie ive already rented... How do you restart a movie???

I cant fined the play button for a movie ive already rented... How do you restart a movie???

Once you rent it it will tell you when its 'ready to watch' and you can then hit play. You can also access it by going to the movies tab, and the poster image for the rented title will appear in the top left. You can also go to settings - general - itunes store - check for rentals.
Note: a 6mbps connection is required for instant HD rentals. If you are much lower it may take some time before you can watch. Accessing other content during this time or turning off the device will flush the rental, requiring a reload.

HT6006 I was charged automatically for an App I don't even use. How can I prevent that from happening again?

I really like my iTunes account, however I was automatically charged for an app that I don't use. How can I prevent that from happening again?

Sew Ida wrote:
I was automatically charged for an app that I don't use.
Please explain what happened.

My movie I recently downloaded from itunes "Act of Valor" only works for a out 5 chapters, then it stops working. Other movies work on my iPod touch. How do I fix this issue? If I can't, can I get my money back?

My movie I recently downloaded from itunes "Act of Valor" only works for a out 5 chapters, then it stops working. Other movies work on my iPod touch. How do I fix this issue? If I can't, can I get my money back?

- Go here and see if you can redownload the movies. If you can then delete the movie and redownlod it.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Otherwise, contact iTunes and explain your problem. They should allow a free redownload.

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

Ai changed my email for my apple id, but i can't change my iCloud ccount because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

i changed my email for my apple id, but i can't change my iCloud account because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

I fixed it!!
While not connected to any USB cable I put the iPad in recovery mode.
To do that turn the iPad completely off. Press and hold the home button while turning the iPad on, once you see the apple logo release the home button.
Turn on your OS X mac after it boots up connect the USB from iPod to Mac. iTunes should start. If not launch itunes.
Perform the factory restore process paying attention to all of the screen message windows. Then set up the ipad like it was new.

Did up date for 10.7.4 to 10.7.5 and update for Aperture and now Aperture doesn't open. How do I fix?

Did up date for 10.7.4 to 10.7.5 and update for Aperture and now Aperture doesn't open. How do I fix?

I heard dump the app and reinstall? How do I go about that?

HT1415 was billed twive for same movie in a 6-7 hr period how do i fix

Similar Messages

Maybe you are looking for