HT1420 Can't authorize/deauthorize

I am caught in a very frustrating revolving door.  iTunes tells me I can't play a song because my computer is not authorized, because I have used all 5 of the allowed authorizations (must be some still authorized dead old computers, as I only have 2 and an ipod).  So I deauthorize all, but when I try to then authorize receive the same message about no more authorizations available...help!

Use the Deauthorize All function.
(69624)

Similar Messages

  • HT1420 Can't authorize my computer

    I cannot figure out how to authorize my computer (Windows8) to access previous purchases that were made on a different laptop. When I follow the instructions "From the Store menu, choose Authorize This Computer" I don't have that option. Any advice?

    Authorization and Deauthorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • HT1420 Can't authorize 4th computer

    I have three computers and three phones and one iPad authorized to my acct.  I am getting the message that I have reached my 5 computer limit even though only three are computers.  How can I authorize another computer?

    Easiest is to deauthorise all devices then reauthorise the ones you want (you can only do this once a year). It's likely that you have something else authorised that you've forgotten about.
    Sign in to the iTunes Store, choose Store > View My Apple ID, and click Deauthorize All.

  • HT1420 can i authorize more than 5 devices

    I have 3 kids with a computer and a total of 6 devices, can i authorize all of them for home sharing? even at an additional cost

    Authorising only applies to computers, iOS devices (iPad, iPhones, iPod Touches) don't count - you can't increase the number of computers that can be authorised.

  • HT1420 Can you authorize my PC due to hardware maintenance PC had to re-installed

    I have to re-installed everything due to hardware maintenance on my PC and I could not play my songs because it has said that I have max 5 computers as a record. How do I authorize it so I can play in my PC with a new installed. Thank you for your prompt attention in this matter would be appreciated.
    Regards,
    Arif Datau

    iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050

  • HT1420 Can I authorize more than 5 devices on my itunes account?

    Is there a way to add more than 5 devices to your itunes account?  In this day and age where a single person can have multiple, in my case 7 devices, I would like to authorize all my devices to my iTunes account because of iTunes Match. 

    As King_Penguin stated this does not include iOS devices, that is unless you are referring to devices associated with iTunes Match (10 devices, including iOS devices).
    It is likely that the other devices were old computers that never got deauthorized.
    Apple offers a Deauthorize All option for this very reason. It's use is limited to once per 12 month period.
    See the Deauthorize all computers section of this article:
    Authorize or deauthorize your Mac or PC
    After they are all deauthorized, go back and reauthorize each computer you are currently using.

  • HT1420 Can Not Authorize a new computer on iTunes

    Hi all,
    I have de-authorized two of the possible five devices on iTunes.  I am attampting to authorize a Dell Laptop computer, but it keeps telling me that I must deauthorize another device.   I have exited the program and re-opened it, but it made no difference.  Likewise, I've rebooted the system but still no change.  Any ideas??
    eugene222

    Open iTunes...  
    If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "  
    and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer.
    When prompted, enter your Apple ID and password, then click Authorize.
    See Here for full details... About authorization and deauthorization

  • HT5312 I cannot authorize my new Macbook Pro, I can't deauthorize my old computer; I don't have the authorize/deauthorize button on my account. I created a new Apple ID hoping this would fix the problem, but didn't realize I now do not have access to my m

    So, I bought a new Macbook Pro which i cannot authorize my itunes for. I don't even have the button indicated in the support section to authorize or deauthorize. I only have one device authorized to my account. I cant remember my security questions and cannot figure out how to change them; I think this might be the reason why i can't authorize my new device. The only way to access my itunes from my Mac is to have my iphone plugged in. Someone please help! I am a complete tard and would like to avoid a trip to the actual Apple store.

    Call Apple Care for your country and request that they assist you in resetting the security questions.
    To authorize/deauthorize a computer, go to the Store dropdown menu in the iTunes app.

  • HT1420 WHERE IS THE STORE MENU WHERE I CAN SELECT "AUTHORIZE THIS COMPUTER"?

    WHERE IS THE STORE MENU WHERE I CAN SELECT "AUTHORIZE THIS COMPUTER"?

    Authorization and Deauthorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • HT1420 I run my business with Apple computers and personally own about 20 of which I personally use more than 5 of these. I can't authorize more than 5. Is there any way around this?

    I run my business with Apple Computers and own more than 20. I personally use more than 5 devices both at home and at the office but can't "authorize" more than 5. Is there anyway around this problem? Thanks

    Use the Deauthorize All command documented in this article, or if it isn't an option, the 'contact iTunes Store support' link at the bottom of it.
    (115000)

  • HT1420 My computer BROKE, I now have a new laptop but I can't authorize the iTunes because it exceeds the five that are alowed. How do I get this to work if my other coputer is BROEN?

    Please read y question and help me...Thanks

    De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
    For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC.

  • HT1420 my other computer was broken and stolen...its more than 5 .. how can i authorize my new computer for the 6x?  again i can not de authorize because the computers are not with me now.

    how can i authorize my computer.. my previous 5 computers are stolen and broken. I can not authorize anymore because they re asking me to de authorize the 5 computers but its not with me now.

    Go back to the article you asked this question from and use the Deauthorize All function. If that's not an option, use the 'contact iTunes Store Support' link.
    (110559)

  • HT1420 CAN NOT FIND "AUTHORIZE COMPUTER" UNDER "STORE

    I cannot find an option for "authorizing computer" under "store" on the menu. This computer (Lenovo) is not finding my music from my ipad or ipod and it is asking me to "authorize" the computer. Help would be appreciated.
    I have gone ot the dropdown menu - no option.
    I have gone to the main store page- no luck
    I have gone into my account and can find no link to let me know how to "authorize", I "deauthorized" my ipad as advised in another post - no luck in finding a place to reauthorize both
    Help!!!!

    Authorization and Deauthorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • I can't deauthorize old computers because I can't authorize my new one

    I used iTunes on my old Windows computers years ago, and on old ipods. I no longer have any of the devices. I broke down and bought a Macbook Pro. When I tried to use iTunes, I discovered that I could not authorize it on my new computer because I already had five authorizations.
    I searched help and tried to deauthorize all of my computers so I could authorize this one. And there is the catch-22. I cannot use Deauthorize All because my new computer is not authorized...but I can't authorize it because I already have too many old authorizations.
    Any ideas how I can deauthorize all my old ones?

    Click here and ask the iTunes Store staff for assistance.
    (102547)

  • HT1420 can you deauthorize a defunct computer without deauthorizing all computers?

    trying to authorize a new computer...but can't as there's already 5 on. Can I see which those are and deauthorize certain ones without having to deauthorize all?

    Nope. Either you know which machines you can afford to deauthorize, and do so, or deauthorize all and then authorize the ones that you want again.
    tt2

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