HT1420 De authorizing crashed computer

How do you de authorize a computer that has crashed & no longer works? Or one you don't have anymore

You cannot until you reach the limit of 5.
You can then deauthorize all.

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HT1420 De-authorizing a computer that crashed

Hello!
My old computer crashed so I cannot de-authorize it. Tried authorizing my new computer, but we have too many computers associated with this account. Question is: How do I de-authorize my broken computer so that I can authorize my new computer.
Thanks,
Gaby

You need to deauthorize all, then authorize the active computers.

HT1420 I authorized my computer, but none of my purchased music is coming up. What is wrong?

I just authorized my home computer - I primarily use my Mac laptop to use my iTunes, but I wanted to be able to burn CDs for my car - and none of my purchased music (or really, any of my purchased items) is coming up. What went wrong?

Nothing. Putting your previous purchases onto a different computer is a separate process.
(111303)

HT1420 My laptop crashed and I have authorized another laptop. I want to deauthorize the "crashed" computer but it is no longer working. All I can find is how to deauthorize "this" computer. Any way I can do that?

I need to deauthorize a crashed laptop that is no longer usable. I can only find how to deauthorize "this" computer. Can anyone help?

You need to use the Deauthorize All function. Remote individual deauthorization of a crashed computer isn't possible, and remote deauthorization of a working computer requires VNC access to it.
(66408)

HT1420 I am having trouble authorizing my computer, I do the process that it tells me to do but even after I do everything I still can't transfer the purchases from my itouch to the computer so I can download and upgarde my operating system. What should I

I need help!
I have benn trying to upgrade my itouch operating system, but I can't seem to. When I do the whole process of authorizing my computer then go to transfer my purchases It says that I have to authorize the computer, the thing is that it is already authorized. Even when I have try what seems to me like a hundred times it still wont work. Can someone give me especifique instruccions on what I can do?

Did you install iTunes?
Once downlaoded, iTunes should have installed, and open once installed.
If its not open you can look for it in your Start Menu in Windows or Finder in Mac.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

HT1420 If I deactivate all computers will all downloads, pictures and music libraries remain accessible after re-authorizing a computer?

If I deactivate all computers will all downloads, pictures and music libraries remain accessible after re-authorizing a computer?

Yes.
(71459)

HT1420 I am having trouble "authorizing" my computer. I don't see an option that says "authorize my computer".

I am having trouble "authorizing" my computer. I tried to follow the steps I found posted on line, but I don't see an option that says "authorize my computer". Maybe I am looking in the wrong place??

Open itunes.
Click the word Store at the top of your computer screen
Click Authorize

HT1420 I can't find the "authorized this computer" on the iTunes store menu. Can anyone tell me where to look for it? It doesn't seem to be in the topics across the top of the home page. Thanks.

I am trying to authorize a computer. But I can't locate the"authorized this computer" on the iTunes store menu. I can't find it under any topics across the menu bar at the top of the page. Can anyone help me find it? Thanks.

It should be on the Store drop-down menu at the top of iTunes (if you are using iTunes 11 on a PC then try pressing Alt-S and see if it appears) e.g. (screenshot is from iTunes on a Mac)

HT1420 The instructions for authorizing my computer are incorrect. It says to go to iTunes, then Store, ,then authirze, but the problem is that there are no drop-down chices appearing. How do I authorize my computer?

The instructions for authorizing my computer are incorrect. It says to go to "Store" and then "authorize" is supposed to drop down, but it doesn't. Help!

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

HT1848 How do you transfer music thats on your iphone to your music library I can't figure it out, I authorized the computer but there is no music in the library.

I'm trying to transfer mu music that's not in my itunes library from my iphone 4. But I can't seem to figure it out I authorized my computer. But I am getting a new iphone so i want to put the music on my computer so when I get my new iphone I can transfer it back.

Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer is based on you maintaining your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will probably have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

TS1389 Authorizing a computer

The instructions for authorizing a computer are completely unclear. I have de-authorized all existing computers and I want to add only one — the new one I bought following a computer crash. Can anyone tell me how to do that?

In iTunes, go to the Store menu item on the menu bar, and choose Authorize This Computer, as shown below.
If by any chance you don't see the menu bar (File, Edit, View, Controls, Store, Help), first enable it by using CTRL+B.

TS1389 Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11

Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11

Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari

Deauthorizing a crashed computer

How can I deauthorize a crashed computer? I do not want to deauthorize all my computers, just the one that crashed. Thanks.

Boover wrote:
How can I deauthorize a crashed computer?
if you don't have access to the machine (or it is unuseable), you have no choice.
see this KB: http://support.apple.com/kb/HT1420.

When i first got my iphone i plugged it into my friend's computer and songs on from itunes. Now it will not show up in the side bar when i plug it into my computer. I have already tried 'authorizing this computer'. What can i do?

When I first got my iphone i plugged it into my friends computer and added songs from their itunes. Now when i plug it into my computer it will not connect or show up in the sidebar in itunes. I have already tried factory resetting the phone and 'authorizing this computer' in itunes. Can anyone help?

Is your iTunes up to date, it is now 10.7, click the iTunes button at the top of this page if you need the new version.

HT1848 I get an error message when I try to transfer my apps and it says I have to authorize my computer. I have authorized my computer many times now and the error still pops up

I tried to sync my iPhone to my macbook and got an error message. It said some of the items purchased on my iPhone could not be transferred to my iTines library because I am not authorized for them on this computer. I have followed the instructions and authorized my computer. I did this many times and I still have the same problem.

Can you tell us what text is in the part that you can read ?
Is it a message from Firefox or from the Mac Operating System ?
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

HT1420 De authorizing crashed computer

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