HT1420 Even when I authorised my pc on my iphone, when i sync the iphone with a new purchase, it prompts and error that unable to sync due to pc not authorised.

Even when I authorised my pc on my iphone, when i sync the iphone with a new purchase, it prompts and error that unable to sync due to pc not authorised.

Hello, Jagatheswary. 
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media or Apps present in your library that is purchased with another Apple ID.  The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H.

Similar Messages

  • When a warranty replacement in hand, is it possible to change the 4s with 5 by extra fees?

    when a warranty replacement in hand, is it possible to change the 4s with 5 by extra fees?

    Sadly, life is sometimes unfair. Although, I'm not certain why you feel you would be entitled to any form of upgrade. It is neither stated nor implied in any Apple literature.

  • Having issues with my MacBook. Even when the internet is disconnected, apps are still closing and opening on their own. I sometimes do not have control over my cursor.....any suggestions?

    Having issues with my MacBook. Even when the internet is disconnected, apps are still closing and opening on their own. I sometimes do not have control over my cursor.....any suggestions?

    There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not be apply in your case.
    1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
    2. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
    3. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
    4. Reset the System Management Controller.
    5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
    6. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
    7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.
    8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to  behave erratically. If you're using such an adapter, disconnect it and test.
    9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
    10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
    11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

  • HT203075 im unable to sync music apps videos into iphone 6 whereas im able sync into my ipod touch 4G.When im trying to sync into my iphone 6 im getting a dialogue box asking me to authorize....Im unable to sync even after authorizing.

    im unable to sync music apps videos into iphone 6 whereas im able sync into my ipod touch 4G.When im trying to sync into my iphone 6 im getting a dialogue box asking me to authorize....Im unable to sync even after authorizing it.Dialogue box appears again and again...

    I read your entire message, and my mom's iPhone 5 does this exact same thing. When the idiot at the AT&T store transferred her data (well, most of it) to her new phone, he DID NOT use her latest iCloud backup like he should have, but used some features in "Bump" to move things across. So, in my opinion, it's not worth the hassle of restoring it as a new device as Tim suggests. That's just the easy answer. Here's something odd about hers. It seems to do this, when she's using her bluetooth earpiece (a Jawbone Icon), but not when she's got bluetooth disabled on the iPhone 5 and holding down the "Home" button to activate Siri. If she uses her Jawbone bluetooth earpiece to activate Siri, the answer that Siri presents on the phone's screen will only stay on for about five seconds, then dim, then go blank -- and she has to "swipe to unlock" and, of course, the Siri information is gone. Not so if she uses the Home key to activate Siri.

  • I recently bought a KoboGlo ereader. Several days ago I bought an ebook from Booktopia. However I was unable to download the ebook onto my new ereader. I was told that I needed to load Adobe DRM which I did. When I contacted Booktopia they told me that wh

    I recently bought a KoboGlo ereader. Several days ago I bought an ebook from Booktopia. However I was unable to download the ebook onto my new ereader. I was told that I needed to load Adobe DRM which I did. When I contacted Booktopia they told me that when I authorised my Adobe DRM I should have  "select 'Booktopia' next to Vendor ID, and then log in using your Booktopia account details ie email address [email protected] and your Booktopia password as the password."
    I erased my Adobe DRM software from my computer and reloaded it but I seem to be unable to convince your software that I want to start over... it keeps telling me that I am using an ID and password that was used to authorise another computer!
    What do I do?
    A frustrated customer!
    Bob Ross
    [email protected]

    In order to make your posts easier to read I suggest that you not type in all caps.
    The operating system on your Gateway system is Windows based, as are all of the applications that you had installed. Your iMac uses the Mac OS X operating system. The applications on your external hard drive that you pulled from the Gateway system will not directly run on your iMac. One option is to purchase Mac OS X versions of the software where possible, or your can install Window's on your iMac and have the capability to use both Mac OS X and Windows.
    Since you are a new Mac user it may be best to go back to your place of purchase and spend some time learning about your options for transferring your data and options. According to the Stamps.Com website, they apparently don't make a Mac OS X version of the software, but they supposedly allow you to print directly using the Mac's web browser. Microsoft sells a Mac OS X version of their Office suite which you can view at http://www.microsoft.com/mac/products.
    Here's some more information that helps people like you who are converting from Window's to the the Mac OS X environment. There is some learning to do, but like me, I think you'll like it once you have everything configured correctly.
    http://www.apple.com/support/switch101/

  • I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

    I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

    Transferring photos from your computer has nothing to do with your iTunes account/Apple ID.
    Photos can be transferred from a single computer only. When transferring photos from another, all photos on the iPad that were transferred from a different computer will be erased from the iPad first - even if the photos were transferred from the old or different computer to the new computer being used for syncing.
    When transferring photos from your computer, what is named the iPod Photo Cache is created on your computer for the photos that are transferred and why you see new photos being transferres are optimized before the actual transfer process. The iPod Photo Cache for these photos on the computer the photos were transferred from is not available on your new computer.
    Since all photos on your iPad that were transferred from the old or different computer should remain on that computer, transfer the photos from that computer to your new computer. These photos on your iPad will be erased with the first sync but will be re-transferred along with a new iPod Photo Cache for these photos being created on your new computer.

  • When i try to update iPhoto, it says sign in to the account you used to purchase it

    when i try to update iPhoto, it says sign in to the account you used to purchase it and does not update. what can i do?

    Did you buy this machine used or "open box" by any chance?
    The free iLife suite is tied to the AppStore now and copy protected, so if OS X was wiped off the drive and iLife reinstalled from AppStore, it's registered to the person owning the AppleID that installed it.
    Even if the machine gets transfered to a new owner and had a copy of free iLife like other software Apple bundles with OS X,  it can't be updated without the original AppleID.
    Surprising Steve Jobs said that copy protection won't work when dealing with the music labels, but on the other hand copy protects everything on AppStore instead of by developer choice instead.
    There is certainly a case for copy protection in certain cases, but no to the point it's on everything and becomes a problem for everyone.
    Your solution to this problem is either use the original AppleID or delete iPhoto and purchase it from AppStore with your AppleID.
    Your pictures are stored it the Pictures/iPhoto Library and will remain if you delete the program.
    If you wish not to use iPhoto, and need to get your pictures out, right click on the iPhoto Library and "show package contents" ot get to the Origianls folder.
    Good Luck

  • My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

    My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

    You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
    Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

  • I am unable to install the latest version of Muse 2014. When I open Muse it comes up with a 'new version is available' and when I click on 'install now' it takes me to the adobe muse website where I click on the 'Download' button. It will then come up wit

    When I open Muse it comes up with a 'new version is available' and when I click on 'install now' it takes me to the adobe muse website where I click on the 'Download' button. It will then come up with 'Muse is downloading now'. It will then take me back to the Muse app again with the same 'install now' message. The new version has not installed, could some one please let me know the reason why it isn't installing.

    Hi Jeff I have uninstalled Muse from my applications and have tried to download the new version but it displays a message 'file not found'. I have included a screenshot.

  • When I try to sync my iPod with iTunes I can't because it says it's over capacity. It's not. It's a 16 GB iPod, it's only 105 songs on there. No movies or pictures or such. Anybody got a word of advise?

    When I try to sync my iPod with iTunes I can't because it says it's over capacity. It's not. It's a 16 GB iPod, it's only 105 songs on there. No movies or pictures or such. Anybody got a word of advise? I've tried resetting the iPod but get the message that it's not possible cause i'm not connected to internet. I am though. Tried managing music manually. I've tried all the usual stuff.

    Go to Settings > General > Usage and see how much is shown available and how much is in "Other".

  • I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?

    I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?

    I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
    Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
    No answers here, but you are definitely not alone with this issue.

  • I have a new hard drive on my imac  I want to sync my ipad(which has the files I lost when my old hard drive died), which holds the files I lost when my old hard drive died.  How can I sync my ipad with my new hard drive?

    My hard drive on my IMac died, so I have a new hard drive.  I want to sync my Ipad(which has the files I lost when my old hard drive died) back with my IMac. How can I sync my Ipad with my new IMac hard drive without erasing my legacy files on the Ipad at the same time?

    Copy everything from your backup copy of your cpomputer to your new hard drive.

  • Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again.

    Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE

    Hi applerinneedforhelp,
    Thanks for visiting Apple Support Communities.
    If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Regards,
    Jeremy

  • When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone"

    When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone"  How do I fix this?

    I had the same problem.  I found this site http://itprokb.blogspot.com/2010/10/itunes-could-not-sync-calendars-to.html
    It worked for me.  Good luck!

  • I have a macbook air and  and hdmi that i have used many times, but not all of a sudden the tv won't recognize the hdmi. The computer flashes when it is plugged into the hdmi but the tv says "no signal" and the airplay displays option says "no device"

    I have a macbook air and  and hdmi that i have used many times, but not all of a sudden the tv won't recognize the hdmi. The computer flashes when it is plugged into the hdmi but the tv says "no signal" and the airplay displays option says "no device detected" and the drop down bar is grey and locked.

    I have a macbook air and  and hdmi that i have used many times, but not all of a sudden the tv won't recognize the hdmi. The computer flashes when it is plugged into the hdmi but the tv says "no signal" and the airplay displays option says "no device detected" and the drop down bar is grey and locked.

Maybe you are looking for

  • Migration w/ Reincarnation?

    I'll need to cleanly migrate to a replacement HD at some point but-- In the last 2 attempts, my standard apple OS dictionary ap has remained corrupted. I posted a question months ago without getting a working solution. In each migration attempt on SL

  • Compressed PDF file is not displaying properly in Windows 8 Reader app

    Hi, We have compressed a PDF file using some third party library. The compressed file is displaying properly, when we're opening the file with ADOBE reader. The same file is displaying blank, when we're opening the file with Windows 8 reader. Can any

  • Linking to file in site folder using recordset in dynamic table

    I have a dynamic, repeating table that lists recordsets from a database.  I would like to add a column to the table that contains a link to a file in a folder contained on the site.  The name of the file used will be the same as one of the recordset

  • Error at the time of DB startup

    Hi. When startup my database I receive the following errors in alert log file. ORA-00604 error occurred at recursive SQL level 1 ORA-01031 insufficient privileges ORA-06512 at "SYS.DBMS_UTILITY", line 68 ORA-06512 at "SYS.DBMS_SHARED_POOL", line 45 O

  • Creating a bean instance in another bean

    hi pals, i need your help on this. i'm havin this compiler error i.e. the bean instance(LoginBean) i created in another bean(LoginDataBean) which is for my database connection for client profile.this is the code & error message: CODE: package webclas