HT1420 Hi I am trying to sync my pone but wont allow me to transfer music purchased on the phone. States I have 5 authorised computers on my account but when i logg into my account it only identifies 1 so i carn't deactive? trying to backup data to put

Question

Hi I am trying to sync my ip3 but wont allow me to transfer music purchased on the phone to itunes on the laptop. States I have 5 authorised computers on my account but when i  logg into my itunes account it only identifies 1 so i carn't deactive all to start again? I am trying to backup data fom myip3 to put on ip4 so carnt even complete sync atm Any ideas on what to do??

Answer 1

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. 
If your sister doesn't know the password for her old ID, and if her old ID is an earlier version of her current ID, she needs to temporarily recreate the old ID so you can delete if from your phone using her current password.  To do this, have her go to https://appleid.apple.com, click Manage my Apple ID and sign in with her current iCloud ID.  Click edit next to the primary email account, change it back to her old email address and save the change.  Then edit the name of the account to change it back to her old email address.  You can now use the password for her current ID to turn off Find My iDevice on your device, even though it prompts you for the password for her old account ID.  After you do this, Next, have your sister recreate her current ID again by going back to https://appleid.apple.com and changing her primary email address and iCloud ID name back to the way it was.
Then your can save any photo stream photos that you wish to keep to the camera roll on your device, then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted.  You will be prompted to either keep or delete the iCloud data from your device.  If the data is already in another account you can choose Delete.  If you need to migrate it to another account, choose Keep, then choose Merge when signing into the new account.