HT1420 I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !
I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !
click on the store tab on the top left of iTunes. Scroll to where it says "Authorize this computer...". Click on that and enter your apple id and password then click authorize. The reason iTunes says that your computer needs to be authorized is because it is to be sure that iTunes knows can trust your new computer
Similar Messages
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Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Problem with my iTunes store, cannot search, stays in one application that I already purchased. Please help!
Go to Settings, Store, Apple ID, Sign out and then sign back in again and have another go.
Also, try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe! -
I have this problem for over a year and it really frustrates me.
I tried contacting iphone and itunes support and was thrown to different departments but ended up with nothing fixed. Does anyone know how to fix it?
1. Can't submit reviews on iPhone like when I first started using my iphone - use temp fix to get around it , as suggested by members in apple support community - Put no star rating, after pressing submit - it has a pop up asking me for my star rating - and i submit rating then - at least with this method, the reviews are submitted - but I no longer have review submission sent confirmation anymore.
2. My new reviews NEVER show in iTunes store anymore - not under the App page. Nonetheless, if I go to iTunes store and go to my account - my reviews are there. But it seems like my rating and review itself are not shown on the itunes store anymore - when it used to show shortly after review submission. There are times I go back to the app after a week and I still don't see my reviews.
I don't feel good about this coz my reviews and suggestions are never read by the app creaters and seemed like my insight with the app or good/bad experience with the app do not matter.
Please help~!After researching for a few years, every now and then, writing numerous emails to Apple different departments with no helpful response, I finally see that my reviews are in fact showing up on iTunes now. Very happy.
As written in some other posts, there is a delay with review posting, and reviews are probably read and screened to filter out junk fake reviews. I remember when I first got my iphone a few years ago, review posting seemed to be immediate, but perhaps they have changed the process and now it involves a review process.
If you encounter the same problem, but are able to see your review that you submitted when you click the "Write a Review" button, after a few days or months (don't know how long it takes for it to go through the process), check for your review on iTunes>>Account>>Reviews and Ratings - see your review date, go to the App and sort by most recent - so it will be sorted by submission date and see if your review is there.
Furthermore, I do feel frustrated losing long reviews when the submission is unsuccessful, eg if you did not submit a rating, always copy your review first before submission so that you can paste it and resubmit in case your review didn't go through!
Hope this helps all of you who love Apple and care to have your voice and opinion heard! -
since downloading the latest version of itunes i can not connect to the itunes store can any one please help ??
I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!
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I can't get any updates or download any new apps from iTunes because I "cannot connect to the iTunes Store" or sometimes it says server. I have no trouble getting my email or surfing the Internet, so it is a problem specific to accessing iTunes. Incredibly frustrated! Please help!
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Please, can you tell me whether it works if you sync it to two different computers?
No! One device , one iTunes library.
1. Without connecting your iPad to your computer -
A) Install iTunes / make sure the latest version of iTunes is installed.
B) Go to the Store tab and click on "Authorise This Computer".
C) Go to Edit, click on Preferences and click on Devices. Put a check mark in the box next to "Prevent iPods/iPhones/iPads from syncing automatically". Click OK and close iTunes.
2. Connect your iPad to your computer -
A) Start iTunes (if it does not do so automatically).
B) Right click on your iPad under Devices in the left column. Select "Transfer purchases".
C) When the transfer has completed, right click on your iPad again and select "Backup".
D) When the backup has completed, left click on your iPad, click on the Apps tab, and put a check mark in the box next to "Sync Apps", and then click on "Apply" (bottom right).
E) Unless you want to always do a manual sync (as I do), go back to Edit, Preferences and uncheck the box next to "Prevent your iPod.....".
F) Finally, on your iPad, check that everything is syncing properly. If not, go back to iTunes and check all settings.
NB You should not lose any apps. However, any 'purchased' missing apps can be downloaded again FOC. As with updates, this must be done with the Apple ID under which they were originally 'purchased'. -
Hi,
Yesterday I wanted to upgrade my wife's iPhone (5, 16 GB) from iOS 7.0.6 to iOS 7.1.
She had only 500 MB of free space, and 1.9 GB was needed, so I decided to temporarily remove a number of songs from her music library.
After this operation there was 2 GB free, and the upgrade went successfully. After the upgrade there was still 2 GB free.
Then I wanted to download the songs again, and here something went wrong:
I went to iTunes Store > More > Purchased > Music, and clicked on "Download all".
When the download process was completed, there was about 500 MB free space, but I noticed that some of the tracks, and even a complete album, were actually not in the playlists; in another album only one of the 30 tracks or so was downloaded. So I went again into iTunes Store > More > Purchased > Music, and indeed some of the tracks were still marked as "to download", with a little cloud in front of them.
When I tried to click on one of these little clouds to download a given track, the track seemed to be downloaded, but as soon as the download was finished the little cloud reappeared again, and the track wasn't added to the playlists.
I tried to repeat that process a few times, until I noticed that there was now only 90 MB of free space.
I then tried to download one more track that was 10 MB large, and after this there was only 80 MB of free space.
So it seems that the tracks are indeed downloaded (and downloaded again if I click again on the little cloud) in a place where they use disk space without being otherwise accessible.
What can I do to:
1. download the tracks correctly so that they appear in the playlists?
2. clean up the space that was wasted?
Many thanks in advance!Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those tracks and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Please help me. I recently got a new laptop fro Christmas and i have begun to sync all my music and apps etc onto my new laptop. However, music that i have previously purchased on my iphone will not sync to my current laptop. I have tried 'transfer purchases' but only some have transfered, i still have over 200 songs to import and they won't transfer from my iphone to my laptop. Please help, it is very irritating. Thanks.
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
My iTunes store had purchase not by me., My iTunes store had purchase not by me.
My itunes account had unclear purchase, not my visa card number
Check out this support article > About iTunes Store authorization and deauthorization
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Cannot access Itunes Store v12.1.1.4 on Windows 7, with a blank page - please help
The toolbar says "Accessing iTunes Store..." and then nothing happens, with a "iTunes Store" blank page below.
Any ideas?Hey Eugene Carr,
Thanks for the question. If I understand correctly, the iTunes Store page is blank. I would recommend that you read this article, it may be able to help the issue.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
My computer's disk drive is broken and the computer is completely out of memory.
You can't store photos permanently in iCloud. Photo stream photos are only kept in iCloud for 30 days, and camera roll photos are only included in your backup. If you delete them from your phone, then continue to back up, the backup containing the deleted photos will be overwritten and they will be lost.
To keep your photos, import them to your computer as discussed here: http://support.apple.com/kb/HT4083. -
HT201253 iPhone / Computer itunes store authorization
I bought a used iPhone for my daughter, and it will not sync to my computer. Message says computer is NOT authorized on the iTunes store, but it is. I think the issue has to do with the phone's serial number or something related to what it contained previously. May have been a bad purchasing decision. ANy suggestions?
Hello there, sarahg12.
The following Knowledge Base article offers up some great steps for troubleshooting repeated prompts for authorization:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
All the topics are relevant but this one tends to be the most common culprit:
Authorize using the correct account name
The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Help! I have watched all the tutorials, clicked "get track names" and "get album art" - nothing works. How do I fix this?
Presumably then, you have a tick-in-the-box of the field in your iTunes at Edit/Preferences/General>When you insert a CD:>Get track names from the internet and your iTunes is allowed to get to the internet? It might be your firewall or anti-virus programme stopping access to the internet.
Can you get to the iTunes Store? If not, then that is probably why iTunes cannot get the track names. Do you see iTunes "looking" for Gracenote (where it gets the track names)? A small box "Gracenote logo" appears briefly in the top left corner of iTunes as it goes to Gracenote.
Do you get any error messages at any time? -
I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?
If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.
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