HT1420 I cannot deauthorize my computer because it crashed, what do I do

I cannot deauthoriza my computer from my account because it crashed, how can I deauthorize it now?

About De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
Also, see iTunes Store- About authorization and deauthorization.

Similar Messages

HT1420 How do I deauthorize a computer that has crashed and can't be restarted?

How do I deauthorize a computer that has crashed and can't be restarted?

You don't, nor do you need to.
When you reach the limit of 5 then you can deauthorize all.

I forgot to deauthorize my computer before it crashed..

I didn't deauthorize my computer before it crashed.. The comp has been disasembled and thrown out san the HD. Therefore, that conputer goes against the 5 that were allowed to have.. Is there a way to contact Apple how to add one back?

You can't deauthorise dead installations or computers you have no access to individually. If you've reached your limit of 5 you have the option to deauthorise them all in one go from your iTunes Store account and start over again. *Just note that you can only use this option once a year*: About iTunes Music Store Authorisation and Deauthorisation. If you haven't reached the limit of 5 just wait until you do and you'll get the deauthorise all option.
To deauthorise all computers associated with your account:
1. Click iTunes Store in the Source pane.
2. If you're not signed in to the store, click the Account button, then enter your account name and password.
3. Click the Account button again (your ID appears on the button), enter your password, and then click View Account.
4. In the Account Information window, click Deauthorize All.

HT1420 how to deauthorize a computer that is not working

I have a few computers on my acct that are no longer working. I can't turn them on to deauthorize them. Is there a way that I can do this from my current computer?

Yes.
For computers: You can de-authorize individual computers, but only by using those computers. Otherwise you can "deauthorize all" from your iTunes account.
Open iTunes on a computer
From the Store menu, select "View my Account..."
Sign in with your Apple ID and password.
Under "Computer Authorizations" select "Deauthorize All".
Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "deauthorize all" your authorized computers, authorize each one as required.
It is also possible to have mistakenly authorized a computer more than once. To fix that:
Open iTunes.
From the Store menu, choose "Deauthorize This Computer…"
Enter your account name and password.
Click OK. A message appears reading "This computer has been successfully deauthorized."
Click OK.
Repeat steps 2 through 5 above. If you see the same message reading: "This computer has been successfully deauthorized," then your computer was using multiple authorizations.
Repeat steps 2 through 5 above until you see a message reading "This computer was not authorized. To authorize this computer, play a song or video you have purchased using this account."

HT1420 how to deauthorize a computer that is not with me anymore?

how to deauthorize a computer that is not with me anymore?

If you log into your account via the Store > View Account menu option on your computer's iTunes then on your account's screen (under the 'Apple ID Summary' heading) there should be a 'Computer Authorisations' line with a 'Deauthorise All' button to the right of it - you can only 'deauthorise all' once every 12 months.

HT1420 can i deauthorize a computer once it's no longer in my possession?

can i deauthorize a computer once it's no longer in my possession?

Individual computers can only be deauthorised directly on them, but when you reach the 5 computer limit then you can log into your account and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.

HT1420 if I deauthorize a computer to clear all 5 authorizations, can I reauthorize the same machine?

I' getting ready to upgrade the components of this authorized computer. Somehow someway I've used all 5 of my authorizations. Probably multiple on this one alone since I beta test operating systems on it. Can I deauthorize all 5 and reauthorize only the one that are in current use without losing my purchases and whatnot?
Thanks

Yes. Back the content up anyway.
You may be able to deauthorize your computer individually with the Deauthorize Computer function even if it doesn't think it's authorized.
(82520)

HT1420 how do I deauthorize a computer that has crashed and cannot be recovered

One of my 5 authorized computer crashed can could not be recovered. How do I deauthorize it?

There is no reason to do so unless you have reached the max of 5.
If you have reached the max of 5, use the instructions in the link from which you posted your question to deauthorize all then authorize the computers you actually have.

HT1420 Once I deauthorize this computer, can I reauthorize it later?

Our family has a lot of computers and 5 of them ended up using my iTunes account (kids of ours). The problem is that MY computer recently died and my geek son-in law put my harddrive into my husbands case or something like that. Anyway, long story short, when I recently asked my daughter to add something to my iPad, she clicked on some window that did something and almost everything that was on my iPad is now gone. SO, after having a very lengthy hissy fit, I went to my computer and hooked up my iPad to it and it says that I have 5 computers (or I guess devices) using my account and that I had to deauthorize 1 to authorize the one I am using now after mine crashed. So my problem is this....all I see in iTunes is a button that says "deauthorize all" and I'm afraid if I do that I'll either a)Lose everything I have ever bought or put on my iPad, or b)Not be able to REauthorize THIS computer and have it show all my normal stuff in my libraries and such. Can someone tell me whether deauthorizing all can be undone or if it will wipe out everything I have put on my iPad over the years? I am SO confused.

If you 'deauthorise all' (which you can only do once every 12 months) then no content is removed from any of those computers, it just means that you won't be able to use your iTunes content on those computers until you reauthorise them - you should be able to immediately reauthorise those computers (up to 5) that you still have and need.
If not all of your iPad's iTunes purchases are on that computer, then you should be able to re-download some/all of it from the store so that it is on the computer before you connect the iPad to it (re-downloading). You should also be able to copy purchases off the iPad to your computer's iTunes via File > Transfer Purchases. If you have any important notes/documents on the iPad then you want to copy them off the iPad (e.g. email, via wifi, whatever the apps that you have the content in supports) before connecting to that computer for the first time.

HT1420 I CANNOT authorize my computer.

I do not see "authorize this computer" from the store or advance menu option. I have a number of purchases that I can't download. Help?!?!

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

I can't open my mailbox. I click on the icon but nothing happens. I also cannot reboot the computer because it keeps saying I need to close the mail account, which is not open. HELP!

I cannot shut down or restart my computer. The message tells me to close my mailbox, but I cannot open my mailbox, so I am stuck - can't reboot nor can I open my mail to quit mail. HELP!!

Use Force Quit under the Apple, or by clicking the Mail icon. You might also try force quitting the finder.

HT1420 how to deauthorize broken computer on my account

i have no luck with computers i have gone through 5 laptops and didnt deauthorize them. Now i have a new computer but itunes wont let me authorize it. As it has already got 5 authorized
help please

Individual computers can only be deauthorised directly on them, but if you have 2 or more computers authorised then you can log into your account on your computer's iTunes (Store > View My Account) and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.

Can't deauthorize computer because it crashed

I have five computers authorized for iTunes. My MacBook Pro craashed and i have to replace the hard drive.
Since i don't have it to deauthorize, how can i do it so i can authorize it when i replace the hard drive?
Thanks

Are you sure you even need to authorize it when replacing the hard drive? I'd do that first and check.
About deauthorizing specific computers - https://discussions.apple.com/thread/3809988 - Only, if you have physical access to the computer, otherwise you have to deauthorize all computers. De-authorize all computers button may not appear until you actually have 5 authorized and you can only do this once a year.

HT1420 If I deauthorize a computer will it still retain the existing purchases?

I have used up my five devices and one of them is my young son's on an ipad mini. He is using my account to make purchases of his own which is fine, but I would like to get his off my system so I can add a new device. My main question is that I wonder if his apps will be retained if I deauthorize his device???? I also wonder if I set him up with a totally new account (a good idea) if he will lose all the things he has on his ipad. I didn't know what I was getting into when I thought he could use my account and share my downloads. I am getting all his stuff in my devices which is painful!!!!

1. Yes, it will.
2. Changing the signed Apple ID won't delete previously downloaded content, but it may prevent in-app purchases from being bought, and the new Apple ID won't be accepted when updating applications.
(97257)

Cannot close Firefox. Cannot shut down computer because Firefox is running.

Nothing is active on this page. Cannot click on anything. Cannot quit program.

'''UPDATE: Saturday 16 May 2015
Same problems as below now exist on THREE machines -- one Windows 7 64bit desktop, and two laptops Windows 7 64bit, all Win 7 SP1, updated with latest MS Updates.'''
'''Updated to Firefox 38.0.1 Windows 7 64bit...previous version of FF was working fine and was meticulously crafted by experienced tech user.
'''Now, we have two major troubles immediately happened with update to 38.0.1:'''
1. Will NOT close Firefox (have to use Task manager). Nothing we do within FF closes it
2. Firefox will NOT open New Private Window, only after we located a New Private Window toolbar icon will item #2 work.'''
Again, this is the fifth straight time after Updating FF that it suddenly creates new and not-seen-before problems.
'''This is NOT due to Add-Ons, it's not due to Plug-In's... it's due to a sudden new problem(s) introduced by the Updated FF 38.0.1, now on three different machines.'''
Starting FF in Safe Mode is tacitly useless and time-consuming, and proves nothing, allows nothing to be checked or changed, the problems remain.
When having to use Task Manager to close FF 38.0.1, restarting FF again calls in the Crashed Session Manager and we have to recover from what FF insists is a crashed session.
Why oh why are these new problems suddenly introduced each time we users update ?
'''Now what's been changed or altered, all without our knowledge, and not mention in ANY of the new FF notes, etc.'''
'''EVERY time we update''', it's essentially introducing inferior performance and problems in an otherwise finely tuned previously working FF.
Joe

HT1420 I cannot deauthorize my computer because it crashed, what do I do

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