HT1420 I cannot find anything using the new version of Itunes - where is the store menu ?

Where do I find the itunes store menu in the new version? I need to authorise my computer.

when I went to put music on it, I had to update my itunes to do so. when I did, bonjour cme up with an error message and wanted me to find the path "bonjour.msi".
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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I can't install the new version of iTunes or delete the old version

i have a new iTiouch and can't load the new version of iTunes. it downloaded fine but said installation failed because the "older version of apple software update" or something like that. so, i uninstalled and deleted (or thought i did) all the itunes programs i could find and still get the same error message. i can download but can't install the 9.0.2 iTunes because for some reason it thinks i still have an old version of iTunes. How can i get rid of the old version? thought i got rid of it all. i did a search for all files relating to itunes and apple and deleted them but some how it still thinks i have an "old version". i need the new version installed so i can use my new itouch. HELP!

it downloaded fine but said installation failed because the "older version of apple software update" or something like that.
Download and install the Windows Installer CleanUp utility from Microsoft:
[Description of the Windows Installer CleanUp Utility|http://support.microsoft.com/kb/290301]
Now run the utility ("Start > All Programs > Windows Install CleanUp"). In the list of programs that appear in CleanUp, select any *Apple Software Update* entries and click "Remove".
Quit out of CleanUp, restart the PC, and try another iTunes install. Does it go through properly this time?

I downloaded ios 6 on my iphone. Now I need to download the new version of itunes, which requires the new OS. In order to download the new OS i need to have the app store, which comes with the new OS

I downloaded ios6 on my iphone 4s. Now, to sync to itunes I need the new version of itunes. In order to download the new version of itunes, I need a newer OS. I am fine with downloading a new OS, but it says to download through the app store. My computer doesn;t currently have the app store. What should I do?

In order to get the App Store you must be running OS X Snow Leopard 10.6.8
To get there you must upgrade to Snow Leopard 10.6 which requires an install DVD
You can call Apple and ask them for the install DVD. It will cost $19.95 plus shipping
Once you have upgraded your Mac to Snow Leopard then you need to update it to 10.6.8
Then you will have the App Store you need
Backup first before you start any of the upgrade
Allan

I have to download the new version of itunes. Will the music ive bought on the old version be deleted or can i switch it over somehow?

I have to downlaod the new version of itunes. It tells me that my ipod wont work with the old version. If i download the new version can i transfer all my songs to the new version or will they not be able to?

As long as its the same computer, the new version should simply upgrade your old version with nothing else changed.

HT1447 My ipod nano 3rd generation does not appear as a device on my Windows 7 on the new version of itunes. Only the music that I have purchased from itunes in the past shows on the screen.

My ipod nano 3rd generation is not recognized by my Windows 7 laptop when I plug it in under itunes latest version

Hi Matt00,
thank you for your response. I followed the steps you suggested, but still no luck. Is a the fact that I am using a notebook a problem? I have been doing more searching and it seems my HP Pavilion Notebook does not have a firewire port?
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Hewlett-Packard HP Pavilion 17 Notebook PC
iTunes 11.3.1.2
QuickTime 7.7.5
FairPlay 2.6.15
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.2.6
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxxxxx
Current user is not an administrator.
The current local date and time is 2014-08-23 22:37:26.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
IPOD (G:\), iPod nano (3rd Generation) running firmware version 1.0.3
Serial Number: xxxxxx
Bus Speed: 61440
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 7.1.1
Serial Number: xxxxx
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

I just installed the new version of iTunes and it wiped my entire library. Is there a way that I can restore it?

So basically when I installed the new version of iTunes and reopened the program it was as if I started brand new. All of my playlists, songs, and podcasts no longer exsisted. Is there a way to restore everything back to normal? I still have all of the files on my comp, but re importing them wont bring back my playlists...

See Empty/corrupt library after upgrade/crash.
tt2

Will downlodeing the new version of itunes delet the music i already have on itunes

i really need to know if downlodeing the new version of itunes will delet the music i already have on my itunes ,,,, thanks

No, it won't. Back the music up anyway.
(58053)

Did the new version of iTunes dump all my podcasts?

I got the new version of iTunes and all the podcasts are gone.

Podcasts are REALLY fricked up in iTunes 11.1, but mine were all still there. Try the "My Podcasts" section in iTunes. If they're gone, go to where they were stored on your HD and see if the files are still there.

The previous version of Itunes had a function where I could identify duplicate songs in my iTUNES library. I cannot find this function in the new version of iTUNES.

The previous version of Itunes had a function where I could identify duplicate songs in my iTUNES library. I cannot find this function in the new version of iTUNES.
Please advise where this is in the new version?

The show duplicates/show exact duplicates features have been left out of iTunes 11. Rumor suggests they will be restored in the next build. In the meantime I have written two Windows scripts to make playlists of Duplicates and Exact Duplicates, either from a selection of tracks or the entire library.
If you want to manually remove duplicate tracks use shift-delete to remove selected tracks from the library as well as the playlist. Keep one of each repeated group of files and don't send to the recycle bin unless you are sure that there are multiple files on the disc as opposed to multiple entries to the same file.
There is also my DeDuper script if you don't want to do it by hand. This can preserve ratings, play counts, playlist membership, etc. which are lost in a manual clean up. Please take note of the warning to backup your library before deduping. See this thread for background on deduping and the script.
tt2

It wont let me delete my apple software update so i can download the new version of itunes, it say cannot find the folder

it wont let me delete my apple software update so i can download the new version of itunes, it say cannot find the folder

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop I just cannot remove this!!!!!!!!!!!!

please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop
I just cannot remove this!!!!!!!!!!!!

i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck

I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

If you're using a fourth generation or earlier iPod touch, click here and download the software.
If you're using a fifth generation iPod touch and an Intel Mac, buy Mac OS X 10.6 from the online Apple Store and run Software Update.
If you're using a fifth generation iPod touch and a PowerPC Mac, buy a newer computer.
(73046)

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

HT1420 I need to authorize my computer for my daughter's new ipod touch but there is no Store menu or Advanced menu in the new version of iTunes I just downloaded today. I can't see a way to do it.

I need to authorize my computer for my daughter's new iPod Touch but in the new version of itunes that just upgraded to day there is no "store" menu or "advanced" menu that I can see and I can't see a way to do it. So anything she buys with her i.d. won't transfer. Help!

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

HT1923 I could not update the new version of itunes. I uninstalled the previous version, but I cannot get the new version to update on my windows 7 i5 pc..any solutions? thanks

I could not update the new version of itunes 11.1.4.
It told me to uninstall the old version, but I cannot install the new version.
Any help?/ solutions?
Thank you

Hello jasopz,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Best of luck,
Mario

HT1420 I cannot find anything using the new version of Itunes - where is the store menu ?

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