HT1420 I have deactivated all 5 computers and I still can't sync my iphone

I have deactivated all 5 computers connected and I still can't sync my iphone

Synching is pretty old for today's Cloud era. What exactly are you needing to do this far?

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Have a classic 5th gen. have restored, relaoded itunes, gone through the troubleshooting tips and I still can't sync my latest 3 albums to my ipod. It will sync all but those. Also, when go through ipod trblshoot and select check, says can't see it sync.

Have a classic 5th gen. have restored, relaoded itunes, gone through the troubleshooting tips and I still can't sync my latest 3 albums to my ipod. It will sync all but those. Also, when go through ipod trblshoot and select check for sync, says can't see my ipod. pls help

Thanks for the reply. The Itunes trouble shooting in Itunes help. I don't get an error message, it just states can't see ipod like if it wasn't plugged in. I do get an error message on a few of the songs when sync that say error 50, and state that they can't be loaded to ipod. The weird thing is that I can load all of my libary except the latest 3 albums. They are in my libary but they won't load. I'm not sure but it seems like it started when the cloud came about from amazon which is where I buy most of my music.

I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

The screen that says "Download Now" also shows the proposed iTunes version number (in the box below):
Be sure it indicates 11.1.3.
If it is, here's further troubleshooting:
http://support.apple.com/kb/TS1538

TS1627 All of a sudden, I can't sync my Iphone with Outlook. The phone just says "no calendar"

All of a sudden, I can't sync my IPhone with Outlook. The calendar on the phone is now blank.

Similar problem.
No problem with the imac G5 but tower Power PC allows only the initial sync (ie after erasing all contacts and events in my phone and reseting device in bluetooth syst pref and in isync).
For the following syncings I always get the same message.
[K800i] Connection to the phone failed.
Please make sure that your phone is turned on. If this error occurs again, please restart your phone.
Restarting my phone does not help.
Anyone an idea?

Deactivated all computers and reactivated 1 computer. still cannot transfer purchased music.

Deactivated all computers. Reactivated 1 computer. Cannot transfer purchased music because itunes Stores says i still have 5 computers activated already.

If you did not already, I would try quitting iTunes and launching it again (or even restarting your computer because part of iTunes may keep running even when you quit iTunes). Also, if you used the Deauthorize All command from the button on the Account Information screen (as described in my earlier reply), it's possible that Apple's server database needs to get updated in a way that is not immediate. So I would try waiting a few hours and then try to authorize your laptop again.
Question: You said you "reactivated" your laptop. Does that mean it was already one of your authorized computers before you gave the Deauthorize All command? Or is this a new computer that has never been authorized with your Apple ID (iTunes Store account)?
NOTE: Only older 128 kbps songs purchased from the iTunes Store had DRM, so if this song is a recent purchase (without DRM), it should play whether the computer is authorized for the Apple ID or not.

My phone is always off line and i still can not find my iPhone, what else can i do and on my part?

My phone is always off line. I still can not find my iPhone, what else can i do and on my part? Will the local authorities help me find it if i show them the last location the phone was at cause I can always take matters into my own hands and probably end up in trouble with the law. What options do I have available?

In addition to using Find My iPhone to lock or erase your phone, the advice in the following link from Apple support is to change your iCloud password, report it to local law enforcement and to your cellular carrier: http://support.apple.com/kb/HT5668

Updated itunes then restored my pc and now I can't sync my iphone. Every time I try clicking on something itunes shuts down

I tried updating my itunes and it stopped working so I restored my pc to before the update but now I can't sync my iphone to it. It keeps saying I need to sync but it wont and everytime I try clicking on something the side bar it shuts down.

Cancel that... I uninstalled Quicktime and it started working. Will cross the reinstalling of quicktime down the track I suppose... thanks again

Why won't Flash load? I have tried all suggestions and I still get an error message.

I have tried every troubleshooting option to load Flash and I still get an error message everytime. What options remain.

Welcome to the Adobe Forums.
The more information you supply about your situation, the better equipped other community members will be to answer. Please supply the following Information where applicable:
    •    Adobe product and version number
    •    Operating system and version number
    •    Browser and version number (where applicable)
    •    The full text of any error message(s)
    •    What you were doing when the problem occurred
    •    Screenshots of the problem (if possible)
    •    Computer hardware, such as CPU; GPU; amount of RAM; etc.

HT4236 All photos and videos lost after first sync on Iphone 5s and cant retrieve after backup

Hi...new to this so please be gentle....plugged in my Iphone 5S to upload holiday photos and videos, the phone has sync'd them? and i clicked on backup and now i cant retrieve them at all?...tried to reset to the backup time but they are gone...any ideas or are they gone for good?
Any help would be useful thanks.

chloe_lux wrote:
I cannot figure out where I did wrong, honestly speaking.
Or, maybe it is because of the automatic sync function in iTunes? This time when I connected the iPhone with the computer, I was reminded to update iTunes - then I did so; by default, "Automatic sync when this iPhone is connected" is checked so the computer was syncing with the iPhone via iTunes. However I remember that there were notifications saying something like "this iPhone was synced to another iTunes library" and I needed to erase this iPhone to sync it to the new library - then I followed; if I cancel, I wouldn't have any option to sync my iPhone with my computer.
Do you think it is because this operation that iTunes gave me the previous sync data that didn't contain the latest photos/videos?
iphone are meant to be sync to only one iTunes library.
so you went ahead with the sync and it erase all your data?

HT1535 so I've done all that and I still can't add a playlist I've created in iTunes to the iPod...?

I've followed the instructions to tell the iPod that I want to manage music and video manually, but I still can't add a playlist I've created in iTunes to the iPod...

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

I had purchased icloud and now I can only sync my iPhone over the cloud. I want to plug my phone into my mac and sync it like I sync my iPod.

I want to sync my iphone in the same manner as I sync my ipod. Since i purchased the cloud, it seems I can only download my library using the cloud. How can I just sync my library by just plugging into my mac?

You will have to use recovery mode, losing all data.
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device)

I have been tring to get on FaceTime, all day. I have changed my password, and I still can not get in. I was on it last night, and today, it says to check modem. The internet is working and I still can not get in.

I am trying to use FaceTime, a lady, and it does not work. It worked, last nite.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netwhttp://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-wonhttp://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading-http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asphttp://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxEhttp://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
~~~~~~~~~~~~~~~~~~
Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
 Cheers, Tom

After installing the maverick i get this message when i try to open iTunes: If you want to run i 64bits modus you must remove the mark:Open in 32bits modus.But i have removed the 32bits and i still can't get it to work!Have maces

after installing maverick i get this message when i try to open itunes:Unmark the 32bits modus-but i have unmarked it several times!The new iTunes requires 64bits modus so what shall i do?

I upgraded my 2007 iMac (20") to Maverick. Should never have done this! Lost mail, lost my mail archive, lost numerous programs/applications, lost all my installed hardware, spend 4 days on getting it running again with the (supreme) help of Apple Care. However it should not have happened at all!
iMac Computers with less than 4Gb of internal memory (as explained by Apple Care), or less than (estimated) 150Gb of free disc-space should not upgrade! Simple as that and the App Store should warn you about that and not simply let you pick up your free copy of Maverick!

HT1277 i did try all that and I still can't seem to send e-mail I can receive it though

I tried to send e-mail and can't seem to tried all suggestions used my ISP for quite a while went through all the suggested steps several times I can receive e-mail but cannot send it forward it am asking if there is any other things to try

Your SMTP server host name setting, your SMTP server port setting, whether SSL/TLS is needed or not, amd/or your server login username or password credentais, some combination of these, are likely incorrect here.
These are the typical triggers, when a send (or a forward) fails.
If you have more than one mail account configured within Mail.app, ensure that the mail account you are testing with is configured with the expected SMTP server, and is not referencing the SMTP server for another account.
Connection Doctor (available in the Mail.app menu bar Window menu) can sometimes help figure out some of these connection problems, too.

I have added Xinha here and I still can't convert to plain text. What next??

I am attempting to upload a syllabus in plain text and the screen remains in html format even though I added Xinha to firefox. Now what??

Also MMS is supported on a carrier by carrier basis. While mostly every carrier does support ths feature make sure that your carrier allows this functionality.

HT1420 I have deactivated all 5 computers and I still can't sync my iphone

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